---
description: Page 2 - Compare the top Customer Support Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 2 - Customer Support Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software) > [Page 2](https://www.capterra.in/directory/32315/customer-support/software?page=2)

# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [TenFold](https://www.capterra.in/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
2. [UJET](https://www.capterra.in/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
3. [Gladly](https://www.capterra.in/software/156723/gladly) — 4.8/5 (139 reviews) — A modern customer support platform that unifies conversations and boosts team efficiency with AI and automation—no tickets required.
4. [Supportbench](https://www.capterra.in/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
5. [Freshchat](https://www.capterra.in/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
6. [TeamSupport Messaging & Live Chat](https://www.capterra.in/software/1033604/teamsupport-messaging--live-chat) — 4.6/5 (114 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
7. [Nextiva Contact Center](https://www.capterra.in/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
8. [TOPdesk](https://www.capterra.in/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
9. [Comm100](https://www.capterra.in/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit.
10. [monday service](https://www.capterra.in/software/1069948/monday-service) — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
11. [Zingtree](https://www.capterra.in/software/137736/zingtree) — 4.4/5 (95 reviews) — Build interactive decision trees that help your customers guide themselves to the right answer the first time.
12. [Sprinklr](https://www.capterra.in/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
13. [Efficy CRM](https://www.capterra.in/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
14. [Assembled](https://www.capterra.in/software/195644/assembled) — 4.7/5 (85 reviews) — AI-powered workforce management for customer support with accurate forecasting, smart scheduling, and real-time visibility.
15. [My AskAI](https://www.capterra.in/software/1045517/my-askai) — 4.5/5 (82 reviews) — An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets.
16. [Kustomer](https://www.capterra.in/software/158128/kustomer) — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
17. [LiveHelpNow](https://www.capterra.in/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
18. [eDesk](https://www.capterra.in/software/137210/xsellco-helpdesk) — 4.4/5 (71 reviews) — eDesk: the most scalable eCommerce customer support helpdesk for online retailers that want to grow faster.
19. [servis.ai](https://www.capterra.in/software/167757/freeagent-network) — 4.6/5 (71 reviews) — FreeAgent is a fully-featured Customer Support platform that effectively enables your team to resolve issues.
20. [Tracker](https://www.capterra.in/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
21. [Chaport](https://www.capterra.in/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
22. [Froged](https://www.capterra.in/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
23. [respond.io](https://www.capterra.in/software/179311/rocketbots) — 4.6/5 (52 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
24. [AzureDesk](https://www.capterra.in/software/151394/azuredesk) — 4.5/5 (50 reviews) — Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
25. [Unless](https://www.capterra.in/software/176246/unless) — 4.7/5 (50 reviews) — UNLESS provides the leading AI-powered Customer Success Platform for Europe's financial services sector.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.in/directory)

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Proactive service capabilities help anticipate and resolve customer needs before they arise, ensuring personalized experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.in/software/158128/kustomer","@type":"ListItem"},{"name":"LiveHelpNow","position":17,"description":"LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs.\n\nCapabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. \n\nFinally, provide the data and resources your agents need to delight your customers. \n\n#1 Live Chat Software 8 years in a row by Business.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.capterra.in/software/99093/livehelpnow-suite","@type":"ListItem"},{"name":"eDesk","position":18,"description":"eDesk helps eCommerce brands deliver seriously extraordinary customer service, everywhere they sell. 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Deliver the same quality support to your customers every time, quickly get your team up-to-speed on new processes and updates, share articles, and get support using your team's knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45375506-7b1f-4956-aed6-3d57776346f4.jpeg","url":"https://www.capterra.in/software/167757/freeagent-network","@type":"ListItem"},{"name":"Tracker","position":20,"description":"With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a76789e5-9121-4983-81d3-22940b52640d.png","url":"https://www.capterra.in/software/115913/tracker","@type":"ListItem"},{"name":"Chaport","position":21,"description":"Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with email, Facebook, Viber, and Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. 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Using one platform you can: \n- Automate support (live chat, help desk & integrations)\n- Increase product adoption (in-app messages and email campaigns & automations)\nPlus increase engagement, overall MRR, and retention.\n\nTry FROGED for FREE today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.in/software/196490/froged","@type":"ListItem"},{"name":"respond.io","position":23,"description":"Respond.io is customer conversation management platform built to help B2C businesses generate more leads and maximize revenue across chat, calls, and emails from one place.\n\nPurpose-built to turn conversations into business results, respond.io unifies key channels like WhatsApp, TikTok, and Instagram in a single AI-powered inbox that supports both text and voice, including VoIP and WhatsApp calling. Capture prospects through click-to-chat ads on WhatsApp and TikTok, then automatically engage them with AI chatbots or route them to a human agent using customizable workflows.\n\nManage and track customers across their lifecycle, centralize contact data with CRM integrations, and leverage comprehensive reporting to accelerate growth—all with 99.999% uptime for peace of mind.\n\n10,000+ businesses trust respond.io to power conversations that drive real business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c617c3c-b109-4b4d-86f2-a0ff12db5110.png","url":"https://www.capterra.in/software/179311/rocketbots","@type":"ListItem"},{"name":"AzureDesk","position":24,"description":"Helpdesk software with all the \"must have\" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f53d139-18ad-4a08-9338-fd8e6bae4c0f.png","url":"https://www.capterra.in/software/151394/azuredesk","@type":"ListItem"},{"name":"Unless","position":25,"description":"UNLESS provides the leading Customer Success AI Platform for Europe's regulated sectors like financial services, healthcare and insurance - providing automated assistance, AI-powered search, and agent task automation for marketing, sales, and customer support, while ensuring robust privacy protection and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/410b1ee9-f3c3-47bb-a224-52c85f4d7c33.png","url":"https://www.capterra.in/software/176246/unless","@type":"ListItem"}],"numberOfItems":25}
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