---
description: Page 3 - Compare the top Customer Support Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 3 - Customer Support Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software) > [Page 3](https://www.capterra.in/directory/32315/customer-support/software?page=3)

# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Sharpen](https://www.capterra.in/software/145658/sharpen) — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
2. [LogicBox](https://www.capterra.in/software/114662/logicbox) — 4.5/5 (48 reviews) — Simplify and grow your business with your own custom Logicbox.
3. [Dashly](https://www.capterra.in/software/175471/dashly) — 4.7/5 (47 reviews) — Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the fun
4. [Kommunicate](https://www.capterra.in/software/172677/kommunicate) — 4.6/5 (43 reviews) — AI-powered automation platform for custom service.
5. [Kapture CX](https://www.capterra.in/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
6. [NABD System](https://www.capterra.in/software/142595/nabd) — 4.6/5 (38 reviews) — A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
7. [Deskpro](https://www.capterra.in/software/127288/deskpro) — 4.6/5 (38 reviews) — The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
8. [Quiq](https://www.capterra.in/software/166780/quiq-messaging) — 4.5/5 (37 reviews) — Quiq is the agentic AI platform that helps enterprises resolve customer needs with confidence, at scale.
9. [yellow.ai](https://www.capterra.in/software/194013/yellow-messenger) — 4.5/5 (37 reviews) — Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.
10. [ThriveDesk](https://www.capterra.in/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
11. [UseResponse](https://www.capterra.in/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
12. [User.com](https://www.capterra.in/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
13. [Desku](https://www.capterra.in/software/1037380/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.
14. [Freshcaller](https://www.capterra.in/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers.
15. [SupportBee](https://www.capterra.in/software/132028/supportbee) — 4.4/5 (34 reviews) — SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool for small businesses.
16. [Mayday](https://www.capterra.in/software/1026230/mayday) — 4.7/5 (31 reviews) — Mayday is the omnichannel knowledge base that simplifies operations and elevates service.
17. [Denser AI](https://www.capterra.in/software/1064391/denser-ai) — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
18. [Cayzu](https://www.capterra.in/software/134057/cayzu) — 5.0/5 (30 reviews) — Cayzu helps small businesses, non-profits, educational institutions and enterprises deliver best-in-class customer service efficiently.
19. [Voiso](https://www.capterra.in/software/203121/voiso) — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
20. [HelpSpace](https://www.capterra.in/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
21. [ilos](https://www.capterra.in/software/142382/ilos-videos) — 4.8/5 (29 reviews) — Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.
22. [Helpshift](https://www.capterra.in/software/150923/helpshift) — 3.9/5 (29 reviews) — Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience.
23. [Botsify](https://www.capterra.in/software/201926/botsify) — 4.6/5 (29 reviews) — White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed.
24. [Mava](https://www.capterra.in/software/1060576/mava) — 4.8/5 (29 reviews) — Mava is an AI-first customer support platform that connects to your private, group \& community channels.
25. [BlueCamroo](https://www.capterra.in/software/101736/bluecamroo) — 4.4/5 (28 reviews) — Web-based lead management, CRM, project management, time tracking, billing, and support ticketing.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.in/directory)

-----

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With built-in transparency and customized workflows, Quiq scales your unique brand on your terms.\n\nLeading global brands, including Spirit Airlines, Volvo, IHG Hotels & Resorts, Bob’s Discount Furniture, and Brinks Home trust Quiq to resolve customer needs with confidence, from first contact through final resolution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0810494-df67-459a-ab3b-d9e74e24002d.png","url":"https://www.capterra.in/software/166780/quiq-messaging","@type":"ListItem"},{"name":"yellow.ai","position":9,"description":"Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. 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From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, we help businesses manage high-volume interactions with clarity and control.\n\nOur platform combines voice, messaging, automation, and AI into one intuitive workspace.\n\nKey features of Voiso include: \n- Get up and running in under 24 hours. \n- Global coverage with local presence in 120+ countries\n- Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature \n- Make 4x calls per hour with our Predictive AI Dialer  \n- Omnichannel engagement with voice, SMS, WhatsApp, and social messaging in a single workspace\n\nWith Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. \n\nJoin us and take your business to the next level with Voiso's AI-driven contact center solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.in/software/203121/voiso","@type":"ListItem"},{"name":"HelpSpace","position":20,"description":"HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support. \n\nFeatures: \nTICKETS for efficient inquiry management,\nTASKS for internal task management, \nDOCS for a shared knowledge database, \nWIDGET for DOCS on your site/app, \nINTEGRATION options for API/webhooks/Zapier integration. \n\nImprove customer support & satisfaction with HelpSpace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.capterra.in/software/204466/helpspace","@type":"ListItem"},{"name":"ilos","position":21,"description":"VidGrid is Videos Most Interactive Platform. Going beyond recording, hosting, and sharing; Vidgrid transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience, and control the flow of information. Worldwide leaders such as Fox, Mortensen, G2 Crowd, Paylocity, Duke University, and the University of Nebraska leverage VidGrid to communicate and collaborate across sales, customer success, training and education.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3f0b219-1cc7-4590-982e-4335f14f18b6.png","url":"https://www.capterra.in/software/142382/ilos-videos","@type":"ListItem"},{"name":"Helpshift","position":22,"description":"Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us apart, ensuring an exceptional end-to-end support experience. \n\nWith Helpshift, brands benefit from superior automation and intent detection, ensuring quick and accurate issue resolution. Our proprietary machine translation minimizes errors, enhancing communication across languages. \n\nWe prioritize long-term partnerships and customer satisfaction, providing a flexible and scalable support solution that adapts to our clients' evolving needs. Experience a rapid time to value as our platform drives transformation and demonstrates ROI swiftly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.capterra.in/software/150923/helpshift","@type":"ListItem"},{"name":"Botsify","position":23,"description":"Botsify is a next-generation White-Label AI Agent Platform that enables businesses and agencies to build intelligent AI agents for customer support, lead generation, sales, onboarding, workflow assistance, and multi-channel communication. Replace outdated chatbots with true AI agents that understand context, take actions, and automate conversations.\nWith Botsify, you can deploy AI agents on websites, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, and SMS. The platform includes a full white-label suite, custom domain, branded dashboards, client portals, subscription management, and reseller controls, allowing agencies and entrepreneurs to offer AI agent services as their own SaaS.\nBotsify integrates with 5000+ business tools, CRMs, calendars, and databases, making it easy to connect your AI agents to real business operations. No coding required.\n Ideal for customer-facing teams, service businesses, eCommerce stores, marketing agencies, and anyone who wants to launch own brand","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23e42551-5be3-4f4d-893a-681ff997a69e.png","url":"https://www.capterra.in/software/201926/botsify","@type":"ListItem"},{"name":"Mava","position":24,"description":"Mava is the go-to product for customer operations when managing a business with a critical community spread across multiple channels.\n\nManage support requests from web chat, email, Telegram & Discord from one shared inbox.\n\nTrack support metrics and improve support operations.\n\nUse AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0a6668a-5af0-4bc5-ac50-1d12e7f9c0c1.jpeg","url":"https://www.capterra.in/software/1060576/mava","@type":"ListItem"},{"name":"BlueCamroo","position":25,"description":"BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably.  \n\nBlueCamroo is a single online tool that replaces multiple stand-alone solutions, including: CRM; Time Tracking/Reporting; Invoicing; Project Management & Collaboration; Business Process Automation; Email Marketing; Revenue & Expenses Management; Social Network Monitoring; and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec080a2f-63f3-4978-8a11-f89e11bf62bc.png","url":"https://www.capterra.in/software/101736/bluecamroo","@type":"ListItem"}],"numberOfItems":25}
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