---
description: Page 9 - Compare the top Customer Support Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 9 - Customer Support Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software) > [Page 9](https://www.capterra.in/directory/32315/customer-support/software?page=9)

# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [CX Genie](https://www.capterra.in/software/1069278/CX-Genie) — 4.0/5 (2 reviews) — A no-code, AI-powered platform to automate, manage, and streamline customer support, reducing response times and boosting satisfaction
2. [Lindy](https://www.capterra.in/software/1074282/Lindy) — 3.5/5 (2 reviews) — AI automation tool that helps you build AI agents to handle tasks like email management, meeting scheduling, CRM updates, and more.
3. [SupportBox](https://www.capterra.in/software/1080163/SupportBox) — 5.0/5 (2 reviews) — All-in-one customer support tool. Emails, calls, chat \& AI — all in one inbox for faster, smarter, more personal support.
4. [Tender Support](https://www.capterra.in/software/120649/tender-support) — 4.0/5 (1 reviews) — Tender Support is a cloud-based help desk, knowledge base, and forum software that helps businesses extend customer service.
5. [Brand Embassy](https://www.capterra.in/software/143200/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution.
6. [SP IT Helpdesk](https://www.capterra.in/software/144918/sp-intranet-365) — 4.0/5 (1 reviews) — Streamline support with SP IT Helpdesk—built on Microsoft 365 to manage tickets and automate IT service through SharePoint and Teams.
7. [IMsupporting](https://www.capterra.in/software/144545/imsupporting) — 3.0/5 (1 reviews) — Build Hybrid AI live chat in minutes with our visual chatflow builder—GDPR compliant, UK-hosted, Hybrid AI with human handoff
8. [Glia](https://www.capterra.in/software/166412/omnicore) — 5.0/5 (1 reviews) — Customer service solution that enables agents to manage live chats, voice communications, videos, \& cobrowsing on a unified dashboard.
9. [Chat Outsource](https://www.capterra.in/software/169310/chat-outsource) — 5.0/5 (1 reviews) — Web-based solution that provides live chat through lead generation, routing, engagement, social media support and more.
10. [Mavenoid](https://www.capterra.in/software/212938/mavenoid) — 4.0/5 (1 reviews) — Mavenoid enables business to provide remote product support to customers, from installing the product, to using it and troubleshooting.
11. [Zuar Portal](https://www.capterra.in/software/1013096/zuar-portal) — 5.0/5 (1 reviews) — The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar.
12. [DVSAnalytics Workforce Optimization](https://www.capterra.in/software/1013557/dvsanalytics-workforce-optimization) — 5.0/5 (1 reviews) — Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.
13. [Vocalcom Salesforce Edition](https://www.capterra.in/software/1022658/vocalcom-salesforce-edition) — 4.0/5 (1 reviews) — Manage your contact center and your omnichannel customer interactions in Salesforce \& offer a seamless \& personalized customer service
14. [CallerDesk](https://www.capterra.in/software/1023020/callerdesk) — 5.0/5 (1 reviews) — Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
15. [ChatLingual](https://www.capterra.in/software/1030839/chatlingual) — 4.0/5 (1 reviews) — ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises.
16. [BoldDesk](https://www.capterra.in/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is premium customer service software that allows your organization to turn customers into fans.
17. [Conferbot](https://www.capterra.in/software/1033300/conferbot) — 5.0/5 (1 reviews) — Conferbot is a simple no-code bot builder, that helps businesses build bots for customer support, leads, surveys, quizzes \& more
18. [AIVITEX](https://www.capterra.in/software/1034447/aivitex) — 5.0/5 (1 reviews) — AIVITEX is an intuitive and customizable platform for digital service delivery, simplifying on-site and remote inspections.
19. [DevRev](https://www.capterra.in/software/1042647/devrev) — 5.0/5 (1 reviews) — DevRev OneCRM, purpose-built for tech companies.
20. [AR Genie](https://www.capterra.in/software/1050544/ar-genie) — 5.0/5 (1 reviews) — AR Genie remote assistance for live troubleshooting \& guidance eliminates the hassle of dealing with complicated technical issues.
21. [Deskhero](https://www.capterra.in/software/1061614/deskhero) — 5.0/5 (1 reviews) — Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.
22. [Engaige](https://www.capterra.in/software/1062290/engaige) — 5.0/5 (1 reviews) — Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans.
23. [KaraboAI](https://www.capterra.in/software/1066992/karaboai) — 5.0/5 (1 reviews) — KaraboAI provides customizable GPT-powered AI chatbots that enhance business efficiency, operations and customer engagement.
24. [Tribe CRM](https://www.capterra.in/software/1070915/Tribe-CRM) — 5.0/5 (1 reviews) — Tribe is a composable CRM for European businesses. Resolve issues faster and keep every customer interaction connected.
25. [Gleap](https://www.capterra.in/software/1076403/Gleap) — 5.0/5 (1 reviews) — The best AI-first customer support and feedback platform.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.in/directory)

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Build chatbots for lead generation, customer support, surveys, etc. with Conferbot.\n\nBuild chatbots for lead generation, customer support, surveys, etc. with Conferbot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/399345e3-0c0f-4836-88c9-78c5eadf5540.png","url":"https://www.capterra.in/software/1033300/conferbot","@type":"ListItem"},{"name":"AIVITEX","position":18,"description":"Experience the digital services hub revolutionizing customer engagement across industries. Seamlessly interact with customers through custom checklists, images, and live video sessions with product display, eliminating the need for on-site visits. Whether you're in frontline business, real estate, insurance or energy, conduct pre-checks, manage requests, and perform inspections remotely. Digitize processes to optimize workflows, reduce costs, and enhance satisfaction. With simplified third-party onboarding, integration is seamless. 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Our user-friendly tools make it easy to remotely address hardware problems using AR Glasses, smartphones, or tablets, eliminating the confusion and complexity associated with technical terminology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7b2aa75-6acb-4e4e-a73c-ffcbc7977169.png","url":"https://www.capterra.in/software/1050544/ar-genie","@type":"ListItem"},{"name":"Deskhero","position":21,"description":"Deskhero leverages AI to enhance customer support, crafting responses from previous tickets and a comprehensive knowledge base. Our platform delivers timely and accurate answers, custom-fit to each customer’s unique query.\n\nDeskhero stands out with its ability to utilize a variety of data sources, including documents, website content, and historical emails. This method enriches customer interactions, ensuring support is both informed and effectively tailored to meet their needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65a28865-4122-45c6-8bed-71e866a03b3c.jpeg","url":"https://www.capterra.in/software/1061614/deskhero","@type":"ListItem"},{"name":"Engaige","position":22,"description":"Enhance your Customer Support team with our fully generative AI-driven solution, customized to your company’s data for seamless ticket resolution and immediate customer assistance. Amplify your top sales agents by providing 24/7 personalized support, boosting revenue at every step of the customer journey. Equip your agents with AI tools that recommend solutions and present relevant content for quick ticket resolution. Automate tasks like refunds, carrier inquiries, and resending missing items according to your business rules. Discover Engaige, your comprehensive AI-based knowledge management system, which streamlines tagging and routing conversations to the right agents. Gain valuable business insights by identifying ticket trends, analyzing volumes, and understanding the underlying causes instantly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/142d846b-8fc0-4fb9-96b2-f9fcce156a60.jpeg","url":"https://www.capterra.in/software/1062290/engaige","@type":"ListItem"},{"name":"KaraboAI","position":23,"description":"KaraboAI delivers advanced Conversational AI solutions, specializing in GPT-powered AI chatbots designed to enhance business operations and improve productivity. These versatile chatbots merge the capabilities of traditional live chat with sophisticated AI technology, providing comprehensive support through product assistance, customer data acquisition, and efficient appointment management. Businesses can customize their chatbot’s persona, appearance, and functions to precisely match their operational needs. KaraboAI enables businesses to input data manually, upload documents for chatbot training, or integrate directly with e-commerce platforms such as Shopify and WooCommerce. Once tailored, these AI chatbots can be deployed on websites or extended to popular communication channels like WhatsApp and Facebook Messenger, significantly amplifying their customer engagement and operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6089ba6-9460-4428-abb6-0fae85d48798.jpeg","url":"https://www.capterra.in/software/1066992/karaboai","@type":"ListItem"},{"name":"Tribe CRM","position":24,"description":"Tribe is a CRM your team will actually use. Built for growing European businesses, Tribe gives customer service teams the tools they need to resolve issues faster, reduce repetitive requests, and keep every customer interaction connected to the full account picture.\n\nTribe works like building blocks. Start with what you need today, then add more as your business grows. No coding, no long implementations, no consultant dependency.\n\nKey features include customer self-service portal, ticket creation and tracking, automated responses and notifications, unified customer view across sales, marketing and service, AI-powered sentiment analysis, and native European integrations with GDPR compliance built in.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e5746018-f849-4b24-baf3-2895fbd6c4e3.jpeg","url":"https://www.capterra.in/software/1070915/Tribe-CRM","@type":"ListItem"},{"name":"Gleap","position":25,"description":"Cloud-based customer feedback platform that combines multiple tools for product improvement and customer support. Gleap features visual bug reporting functionality that captures technical and visual data for troubleshooting, an AI-first chatbot, Kai that provides customer support, and a product roadmap system for tracking feature requests. Gleap also includes a knowledge base builder, live chat capabilities, and marketing automation tools designed to enhance customer engagement through targeted messaging. The platform integrates surveys for collecting user insights, release notes to inform users about new features, and custom chatbots that can be created without coding requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/423e4f24-7df3-42e4-99f9-535862eb00d1.jpeg","url":"https://www.capterra.in/software/1076403/Gleap","@type":"ListItem"}],"numberOfItems":25}
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