---
description: Page 4 - Compare the top Knowledge Base Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 4 - Knowledge Base Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software) > [Page 4](https://www.capterra.in/directory/32454/knowledge-base/software?page=4)

# Knowledge Base Software

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> Knowledge Base software is a self-serve online library that enables businesses to provide both customers and teams detailed information about their products, services, topics, or departments.

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## Products

1. [Highspot](https://www.capterra.in/software/148612/highspot) — 4.6/5 (73 reviews) — Sales enablement solution that helps businesses with content, guidance, training, engagement, and coaching management.
2. [Sage CRM](https://www.capterra.in/software/212373/sage-crm) — 3.6/5 (73 reviews) — Cloud and on-premise customer relationship management software for sales, marketing and customer service.
3. [LiveHelpNow](https://www.capterra.in/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
4. [servis.ai](https://www.capterra.in/software/167757/freeagent-network) — 4.6/5 (71 reviews) — With FreeAgent empower your customers by providing them with access to direct advanced support to find solutions faster.
5. [Zapnito](https://www.capterra.in/software/166934/zapnito) — 4.6/5 (70 reviews) — The community platform built for personalized knowledge sharing. Connect customers to trusted knowledge and people — at the right time.
6. [Customerly](https://www.capterra.in/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
7. [Stack Internal](https://www.capterra.in/software/180358/stack-overflow) — 4.7/5 (70 reviews) — Empower your team to collaborate, ask questions, and learn on a dedicated knowledge management platform built for your organization.
8. [Unanet CRM by Cosential](https://www.capterra.in/software/146427/cosential) — 4.4/5 (69 reviews) — AEC firms grow revenue and decrease costs of winning business with Growth and Relationship Management for CRM, proposals, marketing.
9. [HelpSite](https://www.capterra.in/software/146028/helpsite-io) — 4.7/5 (68 reviews) — The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.
10. [Infor Sales & Catering](https://www.capterra.in/software/2396/reserve-interactive) — 4.7/5 (67 reviews) — Cloud-based sales, catering, and event management software that manages the full event lifecycle from inquiry through billing.
11. [Tracker](https://www.capterra.in/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
12. [Oracle Sales](https://www.capterra.in/software/73621/oracle-sales-cloud) — 4.3/5 (65 reviews) — Equip your team with the proper processes, tools, resources and intelligence to increase revenues and engage your customer smarter.
13. [SalesNexus](https://www.capterra.in/software/83518/salesnexus-online-crm) — 4.5/5 (64 reviews) — Centralized knowledge base to support sales, marketing, and customer communication workflows.
14. [WalkMe](https://www.capterra.in/software/131194/walkme) — 4.4/5 (63 reviews) — WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI.
15. [Contentful](https://www.capterra.in/software/134266/contentful) — 4.5/5 (63 reviews) — Contentful, the leading composable content platform for digital-first business.
16. [Chaport](https://www.capterra.in/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
17. [TextExpander](https://www.capterra.in/software/180916/textexpander) — 4.7/5 (63 reviews) — TextExpander helps businesses eliminate recurring writing tasks, create snippets, correct spellings, share content, and more.
18. [SwipeGuide](https://www.capterra.in/software/182771/work-instruction-software) — 4.4/5 (63 reviews) — Instructional how-to meets frontline know-how.
19. [SherpaDesk](https://www.capterra.in/software/136172/sherpadesk) — 4.7/5 (62 reviews) — Finally a customer support solution that focuses on what really matters - Time
20. [1CRM](https://www.capterra.in/software/131566/1crm) — 4.3/5 (57 reviews) — The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market.
21. [Giva](https://www.capterra.in/software/135094/giva-customer-service) — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
22. [Froged](https://www.capterra.in/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
23. [Waybook](https://www.capterra.in/software/1012738/waybook) — 4.9/5 (55 reviews) — All of your training, onboarding, process documentation and best practices in one place.
24. [Re:amaze](https://www.capterra.in/software/132952/reamaze) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
25. [ProProfs Chat](https://www.capterra.in/software/212513/proprofs-chat) — 4.8/5 (53 reviews) — ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers.

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## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.in/directory/32623/it-ticketing-systems-software/software)
- [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software)
- [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software)

## Links

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-----

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Gain visibility into code and configuration changes with Giva's central system of record for all IT changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.capterra.in/software/135094/giva-customer-service","@type":"ListItem"},{"name":"Froged","position":22,"description":"FROGED is the evolution of Customer Success and Product-led Growth - it is a Product Success Platform built by a SaaS, for SaaS companies.\n\nBrands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. 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All allowing you to build the best version of your business possible.\n\nYour business, on the same page.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/429d2eee-b231-4df6-83b4-236fc7846913.jpeg","url":"https://www.capterra.in/software/1012738/waybook","@type":"ListItem"},{"name":"Re:amaze","position":24,"description":"Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.capterra.in/software/132952/reamaze","@type":"ListItem"},{"name":"ProProfs Chat","position":25,"description":"ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26c499f9-a244-4f2b-964c-900f3ba82cb2.png","url":"https://www.capterra.in/software/212513/proprofs-chat","@type":"ListItem"}],"numberOfItems":25}
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