---
description: Page 7 - Compare the top Knowledge Base Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 7 - Knowledge Base Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software) > [Page 7](https://www.capterra.in/directory/32454/knowledge-base/software?page=7)

# Knowledge Base Software

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> Knowledge Base software is a self-serve online library that enables businesses to provide both customers and teams detailed information about their products, services, topics, or departments.

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## Products

1. [Surefyre](https://www.capterra.in/software/168321/surefyre) — 4.6/5 (17 reviews) — The best automation software for modern P\&C MGAs, wholesalers, and carriers. Submit, quote, and issue with ease.
2. [Korra](https://www.capterra.in/software/1021261/korra) — 4.8/5 (17 reviews) — Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation.
3. [Oracle Cloud CX](https://www.capterra.in/software/124659/oracle-cloud-cx) — 4.3/5 (16 reviews) — Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.
4. [Saleshood](https://www.capterra.in/software/153041/saleshood) — 4.3/5 (16 reviews) — Saleshood is the leading all-in-one sales enablement platform used by hyper-growth companies to boost sales performance.
5. [Skynamo](https://www.capterra.in/software/155952/skynamo) — 4.4/5 (16 reviews) — The only All-in-1 Field Sales App for Distributors, Wholesalers, Manufacturers, Brands and more.
6. [TheBrain](https://www.capterra.in/software/1062715/thebrain) — 4.7/5 (16 reviews) — TheBrain is a knowledge platform that enables individuals to manage information and teams to collaborate, visualize, and share ideas.
7. [TopBuilder](https://www.capterra.in/software/123480/builder-crm-marketing) — 5.0/5 (15 reviews) — TopBuilder provides effective, yet easy-to-use sales and marketing tools for contractors, home builders and real estate professionals.
8. [Remedyforce](https://www.capterra.in/software/110648/bmc-remedyforce-service-desk) — 4.3/5 (15 reviews) — Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
9. [Mindset AI](https://www.capterra.in/software/1073648/Mindset-AI) — 4.9/5 (15 reviews) — Search — Ask — Do. AI Agents That Make Your Knowledge Base Shine \& Engage Users. Get A Personalized Demo\!
10. [GovQA](https://www.capterra.in/software/127701/webqa) — 4.4/5 (14 reviews) — GovQA automates public records request workflows with tools and security to improve collaboration and ensure government compliance.
11. [ManageEngine SupportCenter Plus](https://www.capterra.in/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
12. [Capacity](https://www.capterra.in/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
13. [Empolis Industrial Knowledge](https://www.capterra.in/software/204900/empolis-service-express) — 4.7/5 (14 reviews) — AI-based Knowledge Management Software that helps industrial companies to measurably improve process quality and productivity
14. [PICC Software](https://www.capterra.in/software/212028/picc-solution) — 4.9/5 (14 reviews) — Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence a
15. [Pega CRM](https://www.capterra.in/software/157/pega-crm) — 3.9/5 (13 reviews) — Pega CRM evolve to meet changing enterprise needs by driving competitive advantages through Marketing, CS, and SFA applications.
16. [Universal Knowledge](https://www.capterra.in/software/39188/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software.
17. [CA Service Desk Manager](https://www.capterra.in/software/145590/ca-service-desk-manager) — 3.5/5 (13 reviews) — CA Service Desk Manager is an IT service management software that provides change management, automation, and practice content.
18. [Inbenta](https://www.capterra.in/software/158902/inbenta) — 4.7/5 (13 reviews) — Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI.
19. [FreeScout](https://www.capterra.in/software/208727/freescout) — 4.2/5 (13 reviews) — Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL).
20. [Oracle Service](https://www.capterra.in/software/213720/oracle-service) — 4.5/5 (13 reviews) — Customer service management solution that helps businesses assist customers to solve queries on the various platforms.
21. [Enghouse eKMS](https://www.capterra.in/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
22. [Intouch Insight CX Platform](https://www.capterra.in/software/160959/intouch-insight) — 4.3/5 (12 reviews) — The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations.
23. [Stonly](https://www.capterra.in/software/202805/stonly) — 4.3/5 (12 reviews) — Deliver personalized customer service knowledge and powerful AI to boost agent efficiency and help customers self-serve with Stonly.
24. [AtemisCloud](https://www.capterra.in/software/144346/atemis-crm) — 4.7/5 (11 reviews) — An advanced Business Management SaaS with all the features you need. Used in 60 countries by 1500 companies for the last 23 years.
25. [Answerbase](https://www.capterra.in/software/153153/answerbase) — 4.7/5 (11 reviews) — A user-friendly, online Q\&A community that can be customized to any look and feel. We make the tools available for any size community.

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## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.in/directory/32623/it-ticketing-systems-software/software)
- [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software)
- [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software)

## Links

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-----

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Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamlining decision-making and foster innovation. \n\nKey Features:\n\nInformation Discovery: Connected topics in TheBrain's dynamic interface provide intelligent context. \n\n Mind-Sync AI : Automatically generates new \"thoughts\", notes, and full research  taxonomies to boost creativity \n\nVisual Data Integration: Link files, folders, webpages in a way that reflects business processes and real-world relationships.\n\nTeam Collaboration: Share  your digital brain for deep context on projects and research, increasing collective knowledge.\n\nScalability and Security: Sync your Brain across all devices with military-grade AES 256-bit encryption. 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TopBuilder maximizes operational efficiency and provides unmatched visibility into how each project impacts your bottom line.\nWe are a CRM+BI platform. \nYour decisions are only as good as your data.\nTopBuilder’s ContractorBI™ is construction analytics software on another level, featuring intelligent dashboards that enable better business decisions and drive results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47243cc0-f81e-4df3-98b0-ed1747401017.png","url":"https://www.capterra.in/software/123480/builder-crm-marketing","@type":"ListItem"},{"name":"Remedyforce","position":8,"description":"Remedyforce is everything you need in an IT help desk, without the hassle of hardware.  With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. 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Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8e0b03e-8758-42a6-ba65-9f1768f70eef.jpeg","url":"https://www.capterra.in/software/157/pega-crm","@type":"ListItem"},{"name":"Universal Knowledge","position":16,"description":"Universal Knowledge from KPSOL is a powerful, feature rich and highly configurable SaaS Knowledge Management System, providing comprehensive content capture, search, collaboration, and analytics functionality. This enables both internal employees and customer facing organisations to significantly increase productivity. \n\nAn advanced search takes users directly to the relevant answer within long documents, saving time and improving accuracy. Comprehensive content management processes combine with high levels of insight ensuring knowledge can be managed centrally with minimal administration overhead. \n\nTeam workspaces can be configured by team leaders in just a few minutes and shared with team members to ensure the most needed content is instantly available to complete team tasks quickly and increase employee productivity. \n\nDeployed as a Software as a Service (SaaS) using Azure hosted hardware allowing customers to select the region to deploy the server to retain their data sovereignty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.capterra.in/software/39188/kps-knowledge-management-software","@type":"ListItem"},{"name":"CA Service Desk Manager","position":17,"description":"The CA Service Desk Manager is an IT service desk software solution that provides change management, automation, best practice workflows, and a modern user interface to help IT service teams work more productively and collaborate to deliver customer service. Key capabilities include self-service portals, knowledge management, asset management, and advanced reporting. The software is designed to elevate the customer experience and empower IT teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01a85a9f-df24-4739-a7ca-046a726114bb.jpeg","url":"https://www.capterra.in/software/145590/ca-service-desk-manager","@type":"ListItem"},{"name":"Inbenta","position":18,"description":"Inbenta is a one-of-a-kind Conversational AI Platform that helps organizations of 500+ employees automate personalized interactions at scale with their customers.  \n\nOffering 360º conversational experiences across all channels becomes easy with its 4 modules that power search, chat, knowledge, and voice solutions.\n\nDue to its patented Natural Language Processing (NLP) technology, available in +35 languages, no previous data training is needed, and it can be up and running in a matter of days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b247a56a-051f-485f-b41e-e95a6e2e9b4b.png","url":"https://www.capterra.in/software/158902/inbenta","@type":"ListItem"},{"name":"FreeScout","position":19,"description":"Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL). FreeScout is an open source clone of Zendesk and Help Scout and can be easily deployed even on a shared hosting.\n\n No limitations on the number of users, tickets, etc.\n Multilingual.\n Seamless email integration.\n Push notifications.\n Auto replies.\n Notes.\n Forwarding conversations.\n Phone conversations.\n Open tracking.\n etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ef2dee5-2a51-4162-b03f-4f51c7d585c3.png","url":"https://www.capterra.in/software/208727/freescout","@type":"ListItem"},{"name":"Oracle Service","position":20,"description":"Customer service management solution that helps businesses assist customers to solve queries on the various platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f482e72-5e4c-48a4-ad9b-0fd87758c7b8.png","url":"https://www.capterra.in/software/213720/oracle-service","@type":"ListItem"},{"name":"Enghouse eKMS","position":21,"description":"eKMS is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.capterra.in/software/120410/ekms","@type":"ListItem"},{"name":"Intouch Insight CX Platform","position":22,"description":"The Intouch Insight CX Platform is a scalable CX intelligence suite to seamlessly deliver Mystery Shopping data into a full-service CX solution.\n \nThe platform’s reporting capabilities are designed to help multi-location businesses measure the impact of operational programs against key CX metrics, like satisfaction, service times or accuracy, so they can act quickly to address issues and build on successes across locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ac3e814-1611-4e22-b0fd-061e5b1e9b1b.png","url":"https://www.capterra.in/software/160959/intouch-insight","@type":"ListItem"},{"name":"Stonly","position":23,"description":"Stonly is the knowledge base platform for better, faster customer service. Create content that makes it easier for both customers and agents to get the help they need, and deliver that help exactly when and where it’s needed. \n\n- Use AI to leverage your knowledge to respond to each request with an easy answer or in-depth guidance. \n\n- Easily create great knowledge content and keep it up to date and accurate with tools to collect feedback, measure, and improve the impact of knowledge on your business.\n\n- Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.\n\nSee why 1,000’s of companies trust Stonly to provide unparalleled support at stonly.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea9c3693-a5f2-41cf-beda-28d7629ad91e.png","url":"https://www.capterra.in/software/202805/stonly","@type":"ListItem"},{"name":"AtemisCloud","position":24,"description":"Focus on the real capital of your business: the relationship with your customers.\n\nIntended for all services of your company, these CRM Cloud features let you better interact with your suspects, prospects and customers. \n\nTarget the right audience with a multichannel CRM. \n\nBetter qualify the suspects to meet their needs and increase your sales.\n\nWith the marketing automation, you can grow the number of leads automatically, work more efficiently while saving time and money.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8112729-383b-4be8-a01a-742de9abc769.png","url":"https://www.capterra.in/software/144346/atemis-crm","@type":"ListItem"},{"name":"Answerbase","position":25,"description":"Answerbase is an online Q&A community platform that strengthens customer engagement, grows your organic search traffic, and focuses on meeting your business goals for customer support and marketing. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their information demands about your products and services. Each system comes with user-friendly administration and moderation tools to fully customize, manage and grow an engaging platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.capterra.in/software/153153/answerbase","@type":"ListItem"}],"numberOfItems":25}
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