---
description: Discover and compare SMS Survey Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: SMS Survey Software for Windows - Price comparison & Reviews - Capterra India 2026
---

Breadcrumb: [Home](/) > [SMS Survey Software for Windows](https://www.capterra.in/directory/32937/sms-survey/software)

# SMS Survey Software

Canonical: https://www.capterra.in/directory/32937/sms-survey/software

> SMS Survey software helps businesses design and manage electronic surveys, questionnaires, and polls for measuring customer satisfaction and engaging with their audiences through mass text campaigns.

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## Products

1. [Alchemer](https://www.capterra.in/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer is a survey software and customer experience platform that helps businesses collect, connect, and understand feedback.
2. [TXT180](https://www.capterra.in/software/145844/txt180) — 4.7/5 (263 reviews) — Try Us First\! SMS Marketing Software - Read the reviews \&amp; try FREE. No CC Req'd for a trial. We have the best support staff to help you
3. [Textmagic](https://www.capterra.in/software/147342/textmagic) — 4.6/5 (260 reviews) — Textmagic is messaging software for SMS/email campaigns, two-way chats, and tracking results—all on one platform.
4. [JustCall](https://www.capterra.in/software/157853/justcall) — 4.1/5 (223 reviews) — Run SMS campaigns, send reminders, and collect feedback with SMS surveys. Engage customers faster and turn texts into actions.
5. [Avochato](https://www.capterra.in/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
6. [SurveySparrow](https://www.capterra.in/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Turn surveys into conversations with our chat-like surveys. Engage better with your customers \&amp; employees.
7. [Trumpia](https://www.capterra.in/software/131015/trumpia-2-0) — 4.5/5 (115 reviews) — Not all SMS providers offer the same level of advanced automation \&amp; proven ROI. See why Forbes Advisor rates us \#1 in SMS marketing.
8. [Mobile Text Alerts](https://www.capterra.in/software/152417/mobile-text-alerts) — 4.5/5 (85 reviews) — An easy-to-use SMS marketing solution that gets you more sales through the power of texting. Text all your customers in seconds.
9. [Delighted](https://www.capterra.in/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
10. [Pony Express HQ](https://www.capterra.in/software/172430/pony-express-hq) — 4.7/5 (53 reviews) — Send bulk text messages online to large groups of people. Pay-As-You-Go pricing, and text message marketing for any size of business.
11. [Sinch Engage](https://www.capterra.in/software/187336/sinch-engage) — 4.4/5 (44 reviews) — Sinch Engage makes it easy to send SMS surveys. Build, send and track survey results—fully CRM-integrated, 100% secure, 24/7 support.
12. [ROUTEE](https://www.capterra.in/software/171059/routee) — 4.0/5 (23 reviews) — Omnichannel Digital Marketing Communication platform, providing services through API integration and/or its Web Platform.
13. [TrueDialog](https://www.capterra.in/software/144641/TrueDialog) — 4.8/5 (21 reviews) — TrueDialog is a leading provider of business texting solutions, with native integrations for Salesforce, HubSpot and MS Dynamics 365.
14. [AIO](https://www.capterra.in/software/1033128/aio) — 4.9/5 (9 reviews) — Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more.
15. [Verint Voice of the Customer](https://www.capterra.in/software/210302/foresee) — 2.0/5 (1 reviews) — CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
16. [eCall](https://www.capterra.in/software/1028496/ecall) (0 reviews) — Inform your customers immediately about new offers with SMS search subscriptions. Or survey your target groups using SMS.
17. [ReviewFlare](https://www.capterra.in/software/1092586/ReviewFlare) (0 reviews) — ReviewFlare is cloud-based software for local service businesses to gather customer reviews via surveys and business profiles.

## Related Categories

- [Mobile Marketing Software](https://www.capterra.in/directory/31308/mobile-marketing/software)
- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/32937/sms-survey/software)
- [All Categories](https://www.capterra.in/directory)

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