---
description: Discover and compare AI Agents for Customer Support Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI Agents for Customer Support for Mac - Price comparison & Reviews - Capterra India 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support for Mac](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)

# AI Agents for Customer Support

Canonical: https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software

> AI customer support agents are autonomous systems utilizing NLP and machine learning to streamline and enhance customer service interactions across various channels such as chat, email, and voice. Seamlessly connected with CRM, help desk, and knowledge base tools, these agents independently handle tickets, answer queries, and escalate complex cases to humans.

-----

## Products

1. [Aircall](https://www.capterra.in/software/144486/aircall) — 4.2/5 (460 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
2. [8x8 Contact Center](https://www.capterra.in/software/161523/contactnow) — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
3. [Ayudo](https://www.capterra.in/software/1078857/Ayudo) (0 reviews) — Ayudo is customer support software helping businesses scale service across chat, email, voice, and messaging channels via workflows.
4. [Angel X](https://www.capterra.in/software/1080169/Angel-X) (0 reviews) — Angel X is AI-enabled customer support software giving websites a human-like voice to engage visitors and offer assistance.
5. [All Onboard](https://www.capterra.in/software/1086291/All-Onboard) (0 reviews) — Conversational AI tool that helps teams gain insights into customer conversations, track deflection rates \& analyze customer sentiment.
6. [Auto Asistente](https://www.capterra.in/software/1095124/Auto-Asistente) (0 reviews) — Conversational AI platform for managing inquiries, scheduling, and closing sales on WhatsApp, Instagram, Facebook, and TikTok.
7. [Acclaim](https://www.capterra.in/software/1096033/Acclaim) (0 reviews) — Acclaim is a voice-first AI CX platform that enables multi-channel conversations for regulated industries while ensuring compliance.
8. [SiteSpeakAI](https://www.capterra.in/software/1099724/SiteSpeakAI) (0 reviews) — SiteSpeakAI is an AI chatbot platform that trains agents on website content to answer questions, capture leads, and schedule meetings.
9. [SimplyBoost](https://www.capterra.in/software/1099774/SimplyBoost) (0 reviews) — SimplyBoost is AI chatbot software that captures leads, resolves queries, and books meetings on websites, WhatsApp, and Instagram.
10. [frej.ai](https://www.capterra.in/software/1099881/frej-ai) (0 reviews) — frej.ai is an EU-hosted AI customer support chatbot for e-commerce, GDPR-compliant, Shopify-integrated, and multilingual out of the box
11. [Thunaivi](https://www.capterra.in/software/1100099/Thunaivi) (0 reviews) — Thunaivi is an AI platform that unifies chats from WhatsApp, Telegram, Instagram, Facebook, and websites with automation and handoff.
12. [Aivastark - Ai Support Agent](https://www.capterra.in/software/1100746/Aivastark-Ai-Support-Agent) (0 reviews) — Aivastark - Ai Support Agent is AI support software that answers customer questions across websites, apps, and social channels.
13. [Foreman AI](https://www.capterra.in/software/1100759/Foreman-AI) (0 reviews) — Foreman AI automates admin tasks for UK trade businesses via SimPro, Teams, WhatsApp, email, and phone.
14. [Hallodesk](https://www.capterra.in/software/1101940/Hallodesk) (0 reviews) — Hallodesk is an AI receptionist platform that answers calls, books appointments, and handles inquiries in over 14 languages.

## Related Categories

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software)
- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)
- [All Categories](https://www.capterra.in/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Capterra India","url":"https://www.capterra.in/","@type":"WebSite","@id":"https://www.capterra.in/#website","publisher":{"@id":"https://www.capterra.in/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.in/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"AI Agents for Customer Support","description":"Discover and compare AI Agents for Customer Support Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software","about":{"@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#webpage","mainEntity":{"@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"@type":"BreadcrumbList","@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support for Mac","position":2,"item":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"AI Agents for Customer Support for Mac - Price comparison &amp; Reviews - Capterra India 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.in/directory/34696/ai-agents-for-customer-support/deployment-options/mac/software#itemlist","itemListElement":[{"name":"Aircall","position":1,"description":"Aircall is a customer communications platform that combines phone functionality with advanced AI. It unifies communication channels, automates tasks, and provides data-driven insights to improve customer interactions. AI Voice Agents handle inbound calls, while AI Assist offers real-time conversation intelligence and workflow automation.\n\nThe platform integrates with CRM and helpdesk systems, ensuring a unified view of customer data for personalized service. Its analytics tools track metrics and highlight areas for improvement. Aircall supports sales and support teams with tools to streamline workflows and boost productivity. By delivering intelligent communication solutions, it helps organizations strengthen customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.in/software/144486/aircall","@type":"ListItem"},{"name":"8x8 Contact Center","position":2,"description":"8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. 8x8 Contact Center makes it easy for businesses to connect with individuals inside and outside of the organization.\n\nAccess from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.capterra.in/software/161523/contactnow","@type":"ListItem"},{"name":"Ayudo","position":3,"description":"Ayudo is an AI-powered customer support platform that streamlines service across chat, email, voice, and messaging channels. Its unified inbox consolidates customer conversations, enabling faster, context-aware responses without switching tools. AI agents handle routine queries and follow-ups, freeing human agents for complex tasks.\nThe platform builds intelligent workflows for diverse scenarios and edge cases, with a multi-AI agent architecture ensuring seamless collaboration. Ayudo integrates with tools like Zendesk, Freshdesk, and Salesforce, working within existing systems.\nIts knowledge management ingests data from CRMs, ERPs, and order systems to deliver accurate, context-rich responses. Real-time analytics provide insights to improve agent performance, resolution quality, and customer satisfaction, creating a comprehensive environment for managing interactions across all channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51291292-6658-4763-93a0-0de005d9c9a7.jpeg","url":"https://www.capterra.in/software/1078857/Ayudo","@type":"ListItem"},{"name":"Angel X","position":4,"description":"Angel X is an AI-enabled website agent software that transforms static websites into interactive support platforms with voice and chat capabilities. The system processes visitor queries through natural language understanding to provide instant answers to FAQs, product questions, and support issues in multiple languages. \n\nAngel X features always-on availability, analytics for tracking visitor interactions, and can be implemented on websites through an embed script. The software includes customization options for voice, theme, and avatar appearances based on plan level. Angel X integrates with CRM systems and help desk tools while maintaining enterprise-grade security standards. The platform offers multilingual support and provides transcription capabilities for website interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffb85e04-f081-4a86-8733-61c94fd2d975.png","url":"https://www.capterra.in/software/1080169/Angel-X","@type":"ListItem"},{"name":"All Onboard","position":5,"description":"All Onboard is AI agent solution enabling businesses to deploy intelligent agents across channels, such as Slack, email, WhatsApp, Telegram, and integrated chat. These agents handle customer inquiries with contextual understanding for accurate responses. Businesses can upload documents, PDFs, API specs, and URLs to build a knowledge base, which the system evaluates by tracking document performance and flagging weak content.\n\nThe platform identifies knowledge gaps by analyzing escalations and routes low-confidence responses to teams with full context. Draft mode lets teams review responses before sending, while multi-tenant isolation ensures separate databases for each customer. Actionable insights include topic clustering, escalation trends, and conversation categorization to monitor performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/066afeff-c112-415e-a928-cb9055e33eee.jpg","url":"https://www.capterra.in/software/1086291/All-Onboard","@type":"ListItem"},{"name":"Auto Asistente","position":6,"description":"AutoAsistente is a virtual assistant solution that helps businesses automate customer service & sales interactions across WhatsApp, Instagram, Facebook, and TikTok. The platform provides automated responses around the clock through AI chatbots designed to handle customer inquiries and support requests.\n\nThe tool includes WhatsApp marketing capabilities for creating and managing targeted messaging campaigns. AutoAsistente features appointment scheduling that integrates with Google Calendar, allowing customers to book services directly through messaging channels. The platform includes a digital catalog where businesses can display products and services with images and descriptions, enabling customers to make purchases through chat interfaces.\n\nThe system offers payment reminder functionality and automated invoicing to help manage billing processes. AutoAsistente consolidates messages from multiple social media platforms into a single dashboard for centralized management and monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc3f600-dfcd-4f0e-bef0-b82937d1196e.png","url":"https://www.capterra.in/software/1095124/Auto-Asistente","@type":"ListItem"},{"name":"Acclaim","position":7,"description":"Acclaim is a voice-first AI-powered customer experience platform tailored for regulated industries. It uses AI agents with Goal-Oriented Agent Logic (GOAL) and compliance guardrails to deliver human-like, outcome-driven conversations while adhering to strict regulations. Its privacy-first architecture supports on-premises or private cloud deployment, ensuring sensitive data remains under organizational control without hidden subprocessors. Built on an open-source foundation, it avoids vendor lock-in. Acclaim addresses payments, collections, upselling, customer service, and retention, with multilingual and omnichannel capabilities for seamless interactions across channels and languages. Pre-built AI agents enable rapid deployment, while real-time optimization tools allow organizations to monitor and adjust agent behavior for compliance and operational needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c939fbd3-f2df-4de6-838e-a742626472e0.png","url":"https://www.capterra.in/software/1096033/Acclaim","@type":"ListItem"},{"name":"SiteSpeakAI","position":8,"description":"SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. Train it on your site,help docs, PDFs, and videos in minutes, then embed it with one line of code to answer customer questions 24/7 in 95+ languages.\n\nUnlike a generic chatbot, SiteSpeakAI grounds every answer in your own content, so it gives accurate, source-based responses instead of making things up. When a question needs a person, it hands off to live chat. When it can act, it does: it captures leads, books meetings, looks up orders, and triggers workflows through your connected tools.\n\nBuilt for SaaS, e-commerce, and agency teams that want to deflect support tickets and convert more visitors without adding headcount. SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/157420c3-a5b3-4c99-9599-32385570ebc4.jpg","url":"https://www.capterra.in/software/1099724/SiteSpeakAI","@type":"ListItem"},{"name":"SimplyBoost","position":9,"description":"SimplyBoost is an AI-powered customer engagement platform that helps businesses automate conversations across their website, WhatsApp, Instagram, and Facebook. Through a unified inbox and intelligent AI agents, businesses can manage customer interactions, capture leads, answer frequently asked questions, and provide instant support from a single platform.\nKey features include website chat automation, WhatsApp automation, Instagram DM automation, Instagram comment automation, lead capture, appointment booking, and knowledge base integration. AI agents are trained on business-specific information, enabling them to provide accurate and relevant responses 24/7.\nSimplyBoost helps businesses reduce manual workload, improve response times, increase customer engagement, and ensure no lead or inquiry is missed. Designed for businesses of all sizes, it offers an easy-to-deploy solution for customer support, lead generation, and communication automation without requiring extensive experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a01ad5b-c68c-40b5-8cdd-7661c30aa90d.jpg","url":"https://www.capterra.in/software/1099774/SimplyBoost","@type":"ListItem"},{"name":"frej.ai","position":10,"description":"frej.ai is an AI-powered customer support chatbot built for European e-commerce businesses. Hosted exclusively on EU servers, fully GDPR-compliant, and backed by a Data Processing Agreement (DPA) as standard.\nShopify & custom integrations\nfrej.ai connects directly to Shopify for real-time product and order data. Beyond Shopify, it supports custom integrations with booking systems, product catalogues, CRMs, and more — so the chatbot always surfaces the right information.\nSmart handoff\nWhen the AI can't resolve an issue, it either transfers the conversation to a human agent or automatically creates a ticket in your existing helpdesk.\nMultilingual\nHandles customer conversations in multiple languages out of the box — ideal for businesses across European markets.\nEasy to get started\nNo coding required. Up and running in minutes, with a clean dashboard for monitoring and managing conversations.\nAutomation without compromise — built for Europe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da141126-6aac-4469-8c79-f0946ff95ab4.jpg","url":"https://www.capterra.in/software/1099881/frej-ai","@type":"ListItem"},{"name":"Thunaivi","position":11,"description":"Thunaivi is customer support software that consolidates communication from WhatsApp, Telegram, Instagram, Facebook, and website chat into a single inbox. The AI agent automates responses to repetitive queries and escalates complex issues to human agents, allowing teams to focus on high-value interactions. Workflow automation features include intent routing, ticket assignment, and rule-based actions. A centralized knowledge base ensures consistent, accurate responses, while a customizable chat widget aligns with company branding. Collaboration tools like private notes and mentions streamline internal communication. Real-time analytics track performance and customer satisfaction. The software includes end-to-end encryption for security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3befd6ce-8ae2-44ae-b340-f1774f2e4355.jpg","url":"https://www.capterra.in/software/1100099/Thunaivi","@type":"ListItem"},{"name":"Aivastark - Ai Support Agent","position":12,"description":"Aivastark - Ai Support Agent is AI customer support software that handles inquiries across various channels. Acting as an autonomous agent trained on a business's knowledge base, it answers questions, qualifies leads, and escalates complex issues to human staff when needed. Deployment requires just one line of code, with no technical expertise. The software integrates data from website URLs, documents, and FAQs, with scheduled re-crawling to ensure accuracy. Responses include source citations to prevent misinformation. It operates via website widgets and platforms like Facebook Messenger, Instagram, and WhatsApp. Supporting multiple languages with sub-two-second response times, it captures leads by detecting buying intent and posts data to webhooks. Low-confidence cases escalate to humans with full conversation history. Dashboards track performance and analytics without cookies, while customization options and white-label functionality ensure brand consistency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/151d7b53-df35-44b3-9569-372f6d123554.jpeg","url":"https://www.capterra.in/software/1100746/Aivastark-Ai-Support-Agent","@type":"ListItem"},{"name":"Foreman AI","position":13,"description":"Foreman AI is administrative automation software for trade businesses, operating across systems like SimPro, Teams, WhatsApp, email, and phone without requiring new integrations. It offers four core functions: Ask enables conversational task requests for data extraction or job creation via natural language; Run automates recurring tasks like bulk onboarding with plain English commands; Show compiles reports by pulling data from multiple systems; and Catch monitors conditions to trigger actions, such as alerts for overdue invoices. Foreman AI securely connects to existing systems, using encryption, isolated storage, and audit trails, while communicating only with verified staff through approved channels. Setup takes about five minutes, after which it streamlines administrative workflows in the background.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e271180b-6579-45c2-bd4d-381af6c51809.jpg","url":"https://www.capterra.in/software/1100759/Foreman-AI","@type":"ListItem"},{"name":"Hallodesk","position":14,"description":"Hallodesk is an AI-powered receptionist platform that manages calls 24/7. It answers calls, schedules appointments, and responds to inquiries using natural language in over 14 languages, adapting automatically to each caller. The platform integrates with Google Calendar to book, modify, and cancel appointments in real time, sending confirmation notifications for changes. It stores business details like hours, services, and FAQs, enabling instant responses. Daily email summaries provide insights into call interactions. Setup is completed within 48 hours via call forwarding, requiring no new hardware. Data processing complies with European regulations, occurring in Germany. Hallodesk filters spam through conversational engagement and transfers urgent calls to team members. Operating continuously, it handles calls during evenings, weekends, and holidays when staff are unavailable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2689eef5-0c79-4ff6-8509-46d0a8cfaf1b.png","url":"https://www.capterra.in/software/1101940/Hallodesk","@type":"ListItem"}],"numberOfItems":14}
</script>