--- description: Get information about Swiftlane price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Swiftlane Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Visitor Management Systems](/directory/10020/visitor-management/software) > [Swiftlane](/software/1021069/swiftlane) # Swiftlane Canonical: https://www.capterra.in/software/1021069/swiftlane Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/1021069/swiftlane?page=2) > Swiftlane is a cloud-based access control and intercom system with mobile access, face recognition, and voice unlock for buildings. > > Verdict: Rated **4.6/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Swiftlane? Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 113 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Swiftlane - **Location**: San Francisco, US - **Founded**: 2019 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Badge Management - Contact Management Software - Real-Time Monitoring - Security Management - Self Check-In/Check-Out - Visitor Management Systems ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Visitor Management Systems](https://www.capterra.in/directory/10020/visitor-management/software) ## Related Categories - [Visitor Management Systems](https://www.capterra.in/directory/10020/visitor-management/software) - [Physical Security Software](https://www.capterra.in/directory/30595/physical-security/software) ## Alternatives 1. [Archie](https://www.capterra.in/software/1023304/archie) — 4.8/5 (88 reviews) 2. [Vizito](https://www.capterra.in/software/147970/vizito) — 4.7/5 (169 reviews) 3. [The Receptionist for iPad](https://www.capterra.in/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 4. [Mygate](https://www.capterra.in/software/212555/mygate) — 4.7/5 (63 reviews) 5. [Visitly](https://www.capterra.in/software/179358/visitly) — 4.5/5 (48 reviews) ## Reviews ### "Swiftlane is a great modern door entry and security system" — 5.0/5 > **Jay** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This is about the support...which was great. Quick follow up when I had submitted a feature request and let me know how I could accomplish the need now without a product change. > > **Cons**: • Charges monthly or yearly (a small amount) for some advanced features. • Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down. > > We got the door entry system a few months ago and it has been working well as both a user and an admin. A few disconnections and reboots when first installed but working great now. ----- ### "Preferred Cloud Intercom system" — 5.0/5 > **Karl** | *14 June 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Smooth software, responsive team, and easy setup for new users. I own a small business and hav ehad the chance to compare Swiftlane with others and prefer this interface. > > **Cons**: I don't have any true issues, as if anything comes up the team is quick to help troubleshoot. One of my feature requests was video review of each entry and this feature was recently added, albeit with a cost. ----- ### "Lousy Product and Sub-Par Customer Service" — 1.0/5 > **Orly** | *17 May 2026* | Construction software | Recommendation rating: 0.0/10 > > **Pros**: Outdoor panel looks reasonably ok and easy to use. The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not providing. > > **Cons**: The system is unreliable and needs to be re-set very often. If we can have 2 months with no problems to access the building or access points we are lucky. On top of this, customer service is as inefficient and inconsiderate as customer service can be. It took months of complaining about the constant need to re-set the system until it completely failed and then a month to solve the problem. This is neither safe nor fair for a building entry system. > > The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months without a trouble, as well as sub-par customer service make this product expensive and not worth the investment. ----- ### "Swiftlane Experience" — 4.0/5 > **Danny** | *24 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like several features of swiftlane: Overall, its easy to use, it didnt take long to get used to the interface once we had it installed. It is easy to set up specific codes for visitors and track when someone has used them. I like that you can unlock your door from your phone, see who you are letting in, and my partner can be alerted as well. > > **Cons**: There have been some instances where we've had a frozen Swiftlane screen and no one could get in the building until it was fixed. Customer support does respond quickly, but it can take five to ten minutes to get the issue solved. It has not happened a lot, more in extreme cold weather. > > Overall the experience has been really good\! I appreciate all of its features (i.e. customization, ease of use). With continued software updates Im hopeful all the bugs will be worked out so things run seamlessly. ----- ### "Swiftlane insall" — 5.0/5 > **Barry** | *2 June 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: After installation support (configuring) was provided in a timely manor. We used an in house electrician who was initially having trouble getting the mag door release to active when prompted by the Swiftlane device. He contacted Swiftlane for support and was able to resolve the issue. Thank you. > > **Cons**: I will need to integrate this with Appfolio in order to make the adding and removal of tenants automated as people move in and out. This has not been attempted yet. > > This is a new device that we are evaluating at one of our properties. If all goes well, we will look to add this at other locations in the furure. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/1021069/swiftlane?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1021069/swiftlane) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data