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About Discord

Online communication tool that allows video, audio, and text conversations, using public or private servers.

Learn more about Discord

Pros:

Discord is a unique service for community communication. Great features of bots and webhooks.

Cons:

Discord doesn't really have any flaws, but still things that can be improved. Discord should continue to work on moderation, especially to prevent spam actions on public servers.

Discord ratings

Average score

Ease of Use
4.4
Customer Service Software
4.1
Features
4.6
Value for Money
4.5

Likelihood to recommend

9.0/ 10

Discord has an overall rating of 4.7 out 5 stars based on 484 user reviews on Capterra.

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Filter reviews (484)

Harsh
Harsh
SEO Executive in India
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Discord is an amazing platform

5.0 last month New

Comments: Before this, I used Slack; Discord is way better than Slack. These features include strong privacy control, screen sharing, high-quality voice, and video. All these things make Discord the best.

Pros:

Discord is a perfect platform to communicate with employees. There are many things that I like the most in Discord that are: - User-Friendly Interface - High-Quality Voice & Video Chat - Organized Text Channels - Cross-Platform Support - Screen Sharing - Free Core Features - Strong Privacy Controls

Cons:

Beginners can face some issues while using Discord, like a little complex Setup for Beginners. In Public Servers, privacy is a big concern. Sometimes Frequent Updates Disrupt Workflow Overall, it's a very good platform.

Daksh
Software Developer in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Discord: A Game-Changer for Teamwork and Community Building

5.0 2 weeks ago New

Comments: My overall experience with Discord has been positive. It’s an intuitive platform that makes communication easy for casual chats or professional collaboration.

Pros:

Discord's real-time collaboration and seamless communication tools make team coordination easy. The ability to create channels and integrate bots enhances workflow and productivity.

Cons:

Sometimes the notifications can be overwhelming, especially on busy servers. It can also be tricky to manage settings across different channels.

Jeff
Jeff
Owner in US
Verified LinkedIn User
Investment Management Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Terrible Screening & Terrible Customer Service

3.0 8 months ago

Comments: It is clunky at best for adding images to posts and joining audio or video sessions. I'm multiple groups and each group only has a small icon to ID it, so finding each group is difficult. So this latest experience really topped the cake. I am contemplating not using it anymore. And tomorrow I receive a new (used, but to me) PC I purchased mainly to be my dedicated Discord PC.

Pros:

Multiple forums available on one application.

Cons:

I have used Discord for about 5 years. A problem I have faced is scammers direct messaging me. Discord doesn't seem to be able to do anything about that. Last week I received an invitation to join a Discord forum by a vendor from whom I have purchased several hundred $-worth of product. I tried several times to join that forum on 2 different PCs. Because their service was lousy, they added insult to injury by suspending my account. I appealed 4 days ago -- crickets.

Vasilis
Web Developer in Greece
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

A game-oriented chat system which can be used for professionals too.

5.0 2 months ago New

Comments: I use Discord since 2018 and so far I've been very satisfied.

Pros:

I use Discord to communicate with my colleagues. It's easy to use with a nice user interface, and a solid notifications system.

Cons:

I know it's a game-oriented chat but I'd love to see it emphasise features towards professionals. Like integration with github etc.

Joao
Manager in Portugal
Consumer Electronics, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The concord of Discord

5.0 2 months ago New

Comments: Excellent option for smartphones, for sharing information within a created interest group. Easy to use.

Pros:

I like the ease of use and organization of information.

Cons:

Not having an option to operate through a browser, without requiring the application to be installed on a computer.

Priam
Student in India
Verified LinkedIn User
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

If you want to build a community, this is the platform for you.

4.0 4 weeks ago New

Comments: It is a great app for building and engaging with a community and being productive at the same time. There is no dearth of features to improve engagement with your audience be it in chats or the voice channels. The change in usability due to frequent updates can take some time to get used to but functionality of essential features is not hampered by this.

Pros:

I like the ability to segregate topics into different channels for discussing various topics separately. It avoids confusion having different conversations with the same group of people.

Cons:

Lack of support for new features. New features are frequent in Discord and often influence the way you use the app, adapting to these changes takes time which can be reduced if there was more support through videos on changes being made in every update.

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Discord Review - Great Chat and Messaging, Poor Advanced Audio

5.0 2 months ago New

Pros:

Easy to use, options to share files are easy, video streaming is great too for the most part.

Cons:

Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams. Poor integration with third party audio cards.

Verified Reviewer
Verified LinkedIn User
Entertainment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Great community development tool for many fields

5.0 last week New

Comments: Overall I havr enjoyed my time using Discord to create, join and manage servers

Pros:

The application is amazingly simple to use and available on multiple operating systems

Cons:

There are some features you can only access as a paid tear member or as a community which would be nice to use in the free version

Verified Reviewer
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Its been amazing so far.

5.0 2 weeks ago New

Comments: It's been amazing so far, hold different channels without interference.

Pros:

Its an amazing App, it accommodates different channels, it's easy to use.

Cons:

nothing really, it's just cool and has so many features.

Kunal
Kunal
Councellor in US
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Discord: The All-in-One Chat Tool for Teams and Friends

5.0 3 weeks ago New

Comments: My overall experience with Discord has been positive. It’s an easy-to-use platform that brings people together for casual conversations, gaming, or work-related discussions.

Pros:

Discord improves team collaboration with seamless communication through text, voice, and video, making it easy to stay connected and organized. Its flexibility and real-time interaction give extra time and a good working environment.

Cons:

In larger servers, it gives too many notifications. The interface can also be a bit difficult for new users unfamiliar with all the features.

Meegan
Educator in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great for your odd Hobby!

5.0 4 months ago

Comments: My overall experience with Discord has been very positive. I have been able to ask questions and help others with projects they are working on. Highly recommended for anyone seeking a dynamic, interactive environment.

Pros:

Discord is a great program that allows you to find individuals who share the same hobbies as yourself. It gives users a place to discuss and ask questions about various topics. It's easy for you to create your own server or to join someone else's. I used Discord during the GPU shortage. I found servers that give users updates when a store drops new cards. If you're a gamer, Discord is a great site for you. If you have a weird hobby, I'm sure you can find a server that discusses it.

Cons:

The only con about Discord is it's difficult to find an exact server. The only way to find a certain one is to have a link to that specific server. Discord can be overwhelming for newcomers due to its plethora of features and settings. Also, there are occasional server outages or performance issues, though these are rare

Alexander
Clinical counsellor in Canada
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Connect with discord

4.0 4 months ago

Comments: I am not very tech savvy and often have trouble using different software programs. I did not have any problems using Discord and found it to be very straightforward and user friendly which I appreciated. I like connecting and mutually learning with like-minded people on the server

Pros:

I love the fact that you can connect so easily with tons of people around the world who have the same interests as you.

Cons:

I disliked that many of the servers were password protected/difficult to become part of.

Parker
Teacher in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great at Meeting Others

5.0 5 months ago

Comments: My overall experience with Discord has been great. I have met many others that I would usually have never met. It's great at building a community of like-minded people that can share ideas.

Pros:

I like that Discord allows me to communicate with others around the world who are into the same thing as myself. I started my YouTube channel about building custom Knex coasters. It's hard to find information on this topic or meet others who do the same thing as me. Discord gives me the ability to ask questions or to help others who may have problems. I like that it's easy to use and available on pretty much every device.

Cons:

The one thing I dislike about Discord is the UI is difficult to learn. It does not give you a tutorial on how everything works.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Discord is the best

5.0 3 months ago

Comments: Discord is the best app for connecting with people in unique niches and building a community with likeminded people.

Pros:

I absolutely love discord. It's easy to use, organized, and a great way to stay connected to people in unique niches.

Cons:

Nothing. I absolutely love discord and it is one of my favorite and most used apps.

Verified Reviewer
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good software gone bad

4.0 last year

Comments: Discord essentially stole the idea of "Skype" and "Slack" and put them together, delivering a gamer-centric VOIP solution and, later, a wonderful siloed social platform.
however as it burns through money Discord resorted to push "Nitro" which brough value by pay-walling otherwise freely avilable functionality in other platforms (screen sharing, streaming, emojis, etc). leading to a poor experience and slowed performance to the average user.
An alternative "Guilded.gg" does the same job better and is here to stay as they are owned and operated by Roblox Inc.

Pros:

It is the world's most popular consumer messenger It is fast, cross-platform, and reasonably secure

Cons:

- No customer protection against doxxing, harassment, or financial fraud. - Corporation is biased to leftist agenda and will engage in political election interference.

Rafael
CSR in Philippines
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

My experience with Discord

5.0 9 months ago

Comments: I highly recommend discord when communicating with friends while playing online games.

Pros:

its free and easily accessible, and you can communicate with various amounts of people with an internet persona.

Cons:

i hate that some features are locked in nitro, a subscription offer to unlock some good features

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Daily user review

5.0 11 months ago

Comments: I like it a lot. Everytime I can I build my community there.

Pros:

I like the comunity aspect of it. It's very grateful to have your team in one place and make it all work by roles.

Cons:

I sometimes find it difficult to set up and know what permission oes exactly. The app on iphone is very confusing.

Jenelyn
Customer service representative in Philippines
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Jenelyn reviews

5.0 9 months ago

Comments: Very convenient to use it when it comes to meeting or bonding with your friends

Pros:

It's very helpful when it comes use it gaming live sharing your screen and communicate to others

Cons:

There is many bugs and slow to use it and also having a lagging

Ozone
Full Stack Developer in Nepal
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Communication Tool with Amazing Features

5.0 last year

Pros:

Discord is one of the biggest communications platforms with plenty of features for a lot of your needs. It has direct messaging, group messaging, live streaming, voice and video calls, and different communities. Before, it was mostly to attract gamers with amazing live voice communication, but its features are useful for almost any community of any kind. Setting up a server and inviting people over is pretty easy, and setting up proper roles and permission is pretty easy as well. The paid nitro subscription is also very worth it because of the higher quality streams, larger file uploads, animated banner and profile, and many other features.

Cons:

One of the main issues I've faced when using discord is that the voice channels are not responding properly when joining a voice channel. It happens once almost every 2 weeks but can be fixed with some restarts or disconnecting and reconnecting, which can be an annoying process. Properly managing moderations in large servers can also be quite difficult to understand, and you have to mess around with the roles and permissions quite a bit before understanding what is going on. As it is easy to anonymous on the application, there is also always potential for toxicity, getting distracted with messages, and other privacy issues.

Shawn
Medicare Sales Agent in US
Insurance Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The best free (or paid) communication app

5.0 last year

Comments: My favorite communication platform AND it's free to use. So many great communities to join and lots of fun emoji's to use.

Pros:

Discord is extremely functional for every day users and has tons of customizability for advanced users, there are loads of updates constantly adding new features or fixing bugs, high recommend using Discord for all communication needs.

Cons:

The screensharing (although great) has lots of issues when internet settings aren't optimal. Especially when talking to other countries

Leila
Research scientist in US
Higher Education Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great way to communicate with colleagues or friends

4.0 6 months ago

Pros:

The capabality to mention a group of people just by name of the group is great.

Cons:

It was hard to figure out how to leave a group conversation.

Aywad
Track and Trace Specialist in Panama
Logistics & Supply Chain, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A Social Place that has a little bit of everything

4.0 last year

Comments: Discord is a great platform to create a community or to have individual communication based on your needs, as a long time user I've had both awesome and not so awesome experiences on it but its definetly a platform worth using .

Pros:

Discord works flawlessly on desktops which is its strong selling point. Discord works as a social messaging app where you get a bit of everything from 1 to 1 messaging, group chats, servers and calls, video calls and live streaming in your calls. It makes quick communication possible to anyone as its free to use.

Cons:

The android mobile app is where it lacks performance. It gets laggy, sometimes notifications simply don't pop up, some features are not as polished as it is in desktop. Another downside is the price of its subscription service "Nitro" compared to the benefits it offers, which are mostly cosmetic.

Roshish
Roshish
Flutter Developer in Nepal
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Must Have Software for Gamers

5.0 last year

Pros:

I use discord all the time while playing games to communicate with my friends. It has no lag issues and extremely reliable. The screen sharing is also top-notch and works better than in any other messaging app. The ability to add bots is quite useful as it can automate tasks.

Cons:

Discord Nitro can be a little expensive in my region and the limit of file size when sending files can be annoying.

Damon
Founder in US
Publishing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to start, hard to follow

3.0 4 months ago

Pros:

It is easy to start and to quickly catch up on.

Cons:

The conversation threads are pretty messy. It is also hard to go back to a particular comment or reply without some work.

Margaret
Retired in Sri Lanka
Individual & Family Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Helpful tool for get an updates

5.0 12 months ago

Comments: The greatest tool to get updates and news from communities. Best for gamers too.

Pros:

Discord is a helpful tool for me. Because I can get help or updates about different things like gardening tricks, news around the world, and more. Using the Discord app is saving time and receiving all notifications on time. Chatting with others also helps others and I get to know unknown things. Also, I have to say for gamers, this is the perfect tool for you if you are looking to chat with others to get help.

Cons:

Nothing. Every feature in this tool is perfectly working for me.