---
description: Get information about Copilot for Sales price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Copilot for Sales Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Microlearning Software](/directory/31335/microlearning/software) > [Copilot for Sales](/software/1026820/microsoft-viva)

# Copilot for Sales

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> Cloud-based AI sales assistant embedded in Outlook and Teams, with CRM-connected summaries, email drafts, meeting recaps, and pipeline.
> 
> Verdict: Rated **4.2/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Copilot for Sales?

Small to large businesses using Microsoft 365 with Dynamics 365 Sales or Salesforce Sales Cloud, across any industry. Designed for individual sellers, sales teams, and sales managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 11 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft Viva Suite: $12/user/month (as an annual subscription)&#10;Microsoft Viva is also available through Microsoft 365 subscriptions.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, Greek, Hebrew, Japanese, Korean, Latin, Latvian, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Content Library
- Content Sharing
- Employee Portal
- Multi-User Collaboration
- Progress Tracking
- Reporting/Analytics
- Self-Service Content Curation
- Social Learning

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Microlearning Software](https://www.capterra.in/directory/31335/microlearning/software)

## Related Categories

- [Microlearning Software](https://www.capterra.in/directory/31335/microlearning/software)
- [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software)
- [Conversation Intelligence](https://www.capterra.in/directory/34395/conversation-intelligence/software)
- [Learning Experience Platform (LEP)](https://www.capterra.in/directory/31698/learning-experience-platform/software)

## Alternatives

1. [Absorb](https://www.capterra.in/software/61763/absorb-lms) — 4.6/5 (360 reviews)
2. [Kahoot\!](https://www.capterra.in/software/156399/kahoot) — 4.7/5 (2891 reviews)
3. [InReach](https://www.capterra.in/software/187588/ce-and-lms) — 4.8/5 (70 reviews)
4. [Udemy Business](https://www.capterra.in/software/209689/udemy-for-business) — 4.5/5 (168 reviews)
5. [5Mins.ai](https://www.capterra.in/software/1043421/5mins) — 4.7/5 (31 reviews)

## Reviews

### "Setting Outcomes and Seeing the Objectives - Viva" — 5.0/5

> **Adam** | *22 September 2024* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: We started using Microsoft Viva as a way to capture out Objectives and Key Results on a team by team, then larger Area by Area basis. But from there, it expanded to allowing us to capture Outcomes across the entire company. Easily, that's what best works for myself / the company. We have such a clear way to demonstrate how the work done by teams is impacting Outcomes intended by the organization.
> 
> **Cons**: To date, having a clean connection / integration between Viva and Azure DevOps (ADO) has not gone as smoothly as originally intended. We do not yet link Epics and Features, despite that being a key factor in our original rollout 16 months ago. While we still have learning to do, I would say that not being able to do that is a letdown from our initial vision.
> 
> It's a very positive overall experience, no question. When you seek to do two things: empower departments to have more clarity into their quarterly Objectives, and Key Results; and then illustrate the hierarchy of work between departments and overall corporate Outcomes, Viva delivers spectacularly. My only other note would be that the learning curve for administrators is a little longer than say, a single 30 minute class. But after a times logging in to use it, updates go by much faster.

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### "Integration to other verified social media profiles" — 5.0/5

> **Divine** | *30 September 2022* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It improved my social wellbeing as a staff, especially the viva insight, viva learning and viva goals without erupting my focus during work hours
> 
> **Cons**: The inability to share insight learning and goals to external sources is the least likable, I will recommend an admin controlled avenue to share outside the organisation
> 
> The first engagement with Microsoft viva came with the feeling of using a new software but the user interface makes adoption seamless, I would recommend a feedback mechanism to improve the UI as was done with office365

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### "Good features to boots Microsoft Teams features\!" — 4.0/5

> **Claude Real** | *11 November 2023* | Graphic Design Software | Recommendation rating: 6.0/10
> 
> **Pros**: Microsoft Viva is great because it allows users to exploit the full potential of Microsoft Teams, thanks to Viva Connections and Viva Learning. Viva Connections allows you to create various cards pointing to SharePoint Portals, News, Learning platforms and many more. Viva Learning allows you to regroup a great amount of learning platform in a single place and it has a huge amount of trainings on the various tools offered by Microsoft 365.
> 
> **Cons**: Viva Engage is not really useful if people don’t maintain their Outlook Calendar up to date. Also Viva Learning doesn’t support all learning platforms and for some you have to pay expensive extras to connect the learning platforms to Viva Learning. Let’s just say that, even if you don’t have the Viva options setup you’ll be able to live and be productive without them.

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### "MS Viva for Development" — 5.0/5

> **Turan** | *18 May 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Thanks to its easy and simple integration, you can quickly switch to use. Thanks to the simplified and advanced interface it provides, a quick and easy reporting is ready in a few steps. Perhaps one of the best tools to learn and evaluate yourself while working.
> 
> **Cons**: It may be considered unnecessary for someone who knows very little.It just provides a glimpse for a user who doesn't know how to use it yet. After reading a few documents, you can adapt quickly and maybe discover doors that can open to a different world.

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### "Content expansion in Viva" — 4.0/5

> **Nwokocha** | *15 September 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The viva insights feature always raised a positive feeling for each work day.&#10;The Viva learning has solved a long struggle that comes with critical tracking of learning on the job situations
> 
> **Cons**: The scope of music for relaxation or reflection on viva insight is narrow and should be expanded to reflect the culture of the user.
> 
> Fanastic.

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## Links

- [View on Capterra](https://www.capterra.in/software/1026820/microsoft-viva)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/248310/Microsoft-Viva/> |
| en-AE | <https://www.capterra.ae/software/1026820/microsoft-viva> |
| en-AU | <https://www.capterra.com.au/software/1026820/microsoft-viva> |
| en-CA | <https://www.capterra.ca/software/1026820/microsoft-viva> |
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| en-IE | <https://www.capterra.ie/software/1026820/microsoft-viva> |
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| en-IN | <https://www.capterra.in/software/1026820/microsoft-viva> |
| en-NZ | <https://www.capterra.co.nz/software/1026820/microsoft-viva> |
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| en-ZA | <https://www.capterra.co.za/software/1026820/microsoft-viva> |
| ja | <https://www.capterra.jp/software/1026820/microsoft-viva> |

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