GlitchSecure Reviews

Pentest for new Fintech product

Comments: Positive experience, by a team that knows cybersecurity and also the needs of a young startup.

Pros:

Team was friendly, responsive, and engaged in really helping to test our product, without much friction in familiarizing themselves with our systems. Found real issues for us, which helped to secure our systems.

Cons:

Their online portal has some unclear UX - but it was clarified via speaking with the team - and was not a major problem.

Fintech Firm Review

Comments: Partnering with GlitchSecure has been a great experience. Their service is top-notch, and their security offering is second to none. We feel like they really have our backs and want to improve our security footprint which is a big relief in this industry. We're excited to continue the relationship

Pros:

What stands out to me the most is the customer service and security expertise which has been exceptional. We have been working with [sensitive content hidden] and they have been extremely responsive, flexible and knowledgeable.

Cons:

Honestly, at this point I don't have any cons with GlitchSecure. The experience has been nothing but positive

Excellent team & product

Comments: The confidence that we're closing the little gaps, or understanding and optimising the issues in our

Pros:

[sensitive content hidden] and team were clear, helpful, and competent throughout the onboarding and during the initial penetration tests.The tool to track remediation is a feature that is wildly better than the typical "badly formatted PDF" we've seen in the past.

Cons:

As with any comprehensive penetration test it's not plug and play and there can be issues that result from the in-progress work (hello lots of "under attack" alerts) but that's a function of the work rather than anything specific.

Glitch Secure went above and beyond to protect us! We owe a lot to them!

Comments: 11/10, can't give them enough shout outs for helping beyond the job description.

Pros:

Glitch Secure went well above and beyond the contractual obligation to make sure we are secure. With any vulnerabilities, they would jump on a call, night, weekend, it doesn't matter. They are truly amazing people and want their customers to feel appreciated.

Cons:

Haven't found anything yet. Their service has been above and beyond!

Great team, relevant results, easy to understand

Comments: I'm incredibly happy with the team and how responsive they are. They guided us whenever we got stuck and were helpful with suggested approaches to remediation.

Pros:

The GlitchSecure team is super easy to work with and they work hand in hand with us in a dedicated slack channel. They are easy to communicate with when there are hiccups and they have a lot of industry knowledge to help guide towards fixes.

Cons:

Sometimes it is hard to know what to do when there are lower level issues. The team is super knowledgeable and can guide anyone in remediation steps but sometimes it's just hard to figure out exactly what to do.

Great Team, Smooth Process

Comments: The entire process was remarkably seamless from beginning to end. Overall, an exceptional team possessing a vast knowledge in cybersecurity.

Pros:

As a specialized cybersecurity provider, GlitSecure successfully customized their services to meet our unique requirements. I deeply appreciate the thorough information and online resources included in their reports and analyses. The availability of a dedicated Slack channel and the team's prompt responsiveness facilitated a smooth workflow.

Cons:

No cons really. We weren't able to take advantage of the continuous security testing due to the nature of our system architecture, but human-powered full scope testing was a perfect fit for us.

A Seamless Journey

Comments: Collaborating with GlitchSecure has been an enlightening experience; their team’s expertise, combined with a hands-on approach, ensured not just vulnerability identification but also robust strategies for remediation. Collaboration is so easy, fast, and right to the point.

Pros:

What I appreciated most about GlitchSecure is their human-powered, comprehensive testing approach which ensures no vulnerabilities go unnoticed, paired with their remarkable agility and responsiveness.

Cons:

I haven's seen anything missing so far.

Awesome service

Pros:

They were extremely helpful - responsive, competent, and amazing bang for your buck.

Cons:

There wasn't anything I disliked about GlitchSecure.

Great help with cybersecurity

Pros:

They were really helpful in consulting with my team!

Cons:

nothing, I had nothing that I didn't like about GlitchSecure

GlitchSecure is fantastic

Pros:

The team at GlitchSecure is professional and quick to deliver. They helped us make a deadline that we would not have made for security testing and worked with us to correct our issues. Even with the time crunch we imposed on them they still found several issues from the thorough job they delivered. I highly recommend them for anyone needing penetration testing or security functions for their business.

Cons:

There is nothing in particular that I did not like about GlitchSecure, overall was a very positive experience.

Could not have picked a better partner for our Cybersecurity needs

Pros:

We engaged with GlitchSecure to perform a penetration test for our product, and to do an ongoing vulnerability detection to make sure we're solid on this front. After considering multiple vendors, we ended proceeding with GlitchSecure - and are so happy we did. The team is extremely professional and knowledgeable, and helped us get to speed on the various security findings that needed addressing. The GlitchSecure platform is very easy to use and navigate, way ahead of what most security vendors offered. They were also able to accommodate a tight schedule, which was very much appreciated. Looking forward to a long and fruitful engagement!

Cons:

Nothing really comes to mind. It was an excellent experience.

Thorough and deeply knowledgable

Comments: Their work ethic and dedication to ensuring our systems were fortified against potential cyber threats was truly commendable.

Pros:

The GlitchSecure team was very thorough and deeply knowledgable about security. They were wonderful to work with and really went above and beyond for us. From the onset they promptly addressed our inquiries and we felt they demonstrated a keen understanding of our concerns and needs. We were looking for security testing / scanning that could be customized to our platform. GlitchSecure came through with impressive customization that allowed us to gain a comprehensive understanding of our security posture.

Cons:

We don't feel there are any cons. GlitchSecure's team provided a very high quality assessment.

Great service

Pros:

They are fast and communicate well. The experience was very seamless. In comparison to some of the bigger companies, they feel a lot more like a boutique service.

Cons:

Overall there wasn't anything specific that we had issues with

Smooth process from start to end

Comments: An incredible experience from start to finish. Setup was easy, the team were a joy to work with and the findings / output of the report was easy to understand and navigate.

Pros:

Easy to setup and get the tests started.

Cons:

I would have liked a PDF report during the trial but totally get why it wasn't included.