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About ChatGPT

ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.

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Pros:

What I like most about chatgpt is how quickly it understands my commands and generates results.

Cons:

There may be algorithmic bias which should be addressed.

ChatGPT ratings

Average score

Ease of Use
4.7
Customer Service Software
4.1
Features
4.6
Value for Money
4.4

Likelihood to recommend

8.9/10

ChatGPT has an overall rating of 4.5 out 5 stars based on 71 user reviews on Capterra.

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Filter reviews (71)

Archit
Archit
full stack developer in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My experience with with most advanced AI Model - ChatGPT

5.0 2 months ago New

Comments: I have been using ChatGPT for a long time and have enjoyed how it has improved since it started. It is now able to give very long responses and with the o1 it is even able to generate full-length project reports. It's an excellent code reviewer and can provide alternate ways to perform the same tasks. But sometimes it may not be very accurate so I always make it a point to read through to rectify issues if any.

Pros:

Ability to complete the same work in minutes which would take a person days to complete. It can remember chats which makes it an efficient tool when we want the modification to certain information multiple times for eg. you can share your resume with it and then based on the job profile it can make changes for you whenever you apply for a new one. It is a very handy tool for developers as it has in-depth knowledge of libraries and frameworks such as React, Angular,Javascript, and others.

Cons:

Since it is trained on fixed data its ability to think of a solution is limited so it may repeat the solution if it does not have enough information on the innovative solution.Reading text from images is still not clear . Images generated by it are too detailed and one can make out they are generated by AI. Sometimes it may remove some information from the solution if your prompt focuses on a specific part of the solution

Shrushti
Writing in India
Writing & Editing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Use it to ease your work.

4.0 2 months ago New

Comments: It is good for use to enhance your workability. Sometimes, it makes it dependent on the application. It gives short information but is not detailed. What I love about this is that it gives basic information to big information.

Pros:

This software is where you can find information in minutes. This has no country boundaries. The most useful part is to remember your previous search and give an answer based on that. It understands what information are you looking for if you are not even clear about it. Also it gives example to understand easy.

Cons:

This app is addictive. It is not so good to use on a regular base. It is not always true if you are looking for very internal information, so you have to double-check sometimes with Google Sites or any other information platform. For getting new information besides old what you have done before this can't give because it stuck on your previous information and data. Use ChatGPT to simplify your work but not to do a fast job.

Aundrea
Administrative Project Manager in US
Business Supplies & Equipment, Self Employed
Used the Software for: 6-12 months
Reviewer Source

ChatGPT Unreliable Responses

1.0 2 months ago

Comments: My overall experience with ChatGPT has not been good. I believe with a little more effort about the accuracy of responses should be taken into consideration.C

Pros:

I do like how ChatGPT answers questions thoroughly with a well generated response as well as gives examples and resonings with the response.

Cons:

I dont like how ChatGPT responses are not accurate more times than they are accurate.

Shelly
DSP in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

ChatGPT where have you been all my life

5.0 2 months ago

Comments: Its wonderful for my everyday life from asking what certain laws are in my state to how to make split pea soup. ChatGPT offers advice and or recommendations on any and everything there hasnt been a single question unanswered when using it. I have influenced at keast a dozen of my peeps to download this app. Absolutely so helpful. It could be as simple as needing the definition of a word. Its fast responses help me out in a pinch. Love it!!

Pros:

I use this app several times a day. It is so useful and helps jog my memory on everything from how long i need to boil eggs to helping me write a successful resume.

Cons:

I havent found anything i dont love honsetly its like having a super intelligent bestie

Haocheng
Research Team Lead in UK
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT Review

5.0 last month New

Comments: An extremely positive experience as ChatGPT has been a helpful tool for automating and streamlining day-to-day processes.

Pros:

It helps me generate and experiment with different styles of art.

Cons:

I didn't like ChatGPT's restrictive rules on image creation.

Daniel
Owner in US
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT idea maker

5.0 last month New

Comments: ChatGPT has really helped me create many business ideas as well as ideas for personal projects like custom lego sets. It really guides you through the process and can give hundreds of great ideas.

Pros:

ChatGPT really help you when you are brainstorming by providing many valid and amazing ideas.

Cons:

I do not really have any cons regarding ChatGPT

مح
chief engineer in Egypt
Maritime, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

The good world of ChatGPT.

5.0 4 weeks ago New

Pros:

I always use it in my engineering work. If I face a problem at work, I ask ChatGPT for assistance.

Cons:

I can't use photos or videos to get suitable assistance.

Glen
Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ChatGPT - the best assistant ever.

5.0 last month New

Comments: It is a learning curve. Input the best prompts for the best results.

Pros:

ChatGPT is just an amazing tool. I do not get it to write for me; I use it as my assistant. I write something and then ask the ChatGPT to just look over it and it proposes things to add and gives me a better version of my writing.

Cons:

If you ask it to write for you, it looks Chat'esk.

Michael
Engineering Lead in India
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Honest ChatGPT review

5.0 4 weeks ago New

Pros:

Well, I have been using chatgpt since i was in college, it was introduced by a friend to me, It gave a huge boost to my capabilities and it made my life easier, i could use it as my "pair programmer"

Cons:

I have not come across anything so, Nothing as such.

Matthew
Retentions and School Support Manager in UK
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

This will help you to be more efficient

5.0 last month New

Comments: ChatGPT has really helped with writing emails and checking for any mistakes.

Pros:

ChatGPT offers a quick and easy AI. It is helpful for composing emails and offering suggestions for social media campaigns.

Cons:

You only get a few features of the Pro AI until it tells you to wait for a while.

Mankirat
Customer Support Advisor in India
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Makes the work very efficient.

4.0 5 months ago

Comments: ChatGPT is like a super-smart assistant for us Support Advisors. It helps us quickly find answers to tricky questions that aren't in our regular info. ChatGPT can also assist support advisors by providing personalized recommendations for common issues, generating automated responses for frequently asked questions, and offering real-time language translation capabilities to communicate with merchants in their preferred language. It is a boon for us especially while we are chatting with three merchants at the same time.

Pros:

It is like a miracle to work with ChatGPT. I am a Chat SUpport Advisor and our campaign has information so vast that no one could answer the merchant's query by just looking at our knowledge base, so we have to use ChatGPT all the time for the queries. We copy paste the merchant's queries and GPT answers them like a Support Advisor. We also use it to correct grammar and rephrase our messages.

Cons:

Sometimes ChatGPT doesn't follow the prompts we share with it. It replies with something random so we have to feed with a very big prompt which consumes time. Its data source is also old now so any recent changes in the information is not reflected in it's answers.

Tayeb
Self employed in Canada
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

GPT-4o is so good it seems unreal

5.0 6 months ago

Comments: I have been using ChatGPT the free version and occasionally the paid one, it is lightyears ahead of other AI's I have tried so far. Copilot and Perplexity are good but often find myself using ChatGPT as it just gets whatever you ask it done at the first attempt. With Perplexity for example, it sometimes did not understand the query.

Pros:

It is becoming more and more accurate and now the free version includes images and file lookup. The "Explore GPTs" many people never navigate in the menus but this is a gold mine if you want to get more specific as you have many tools for programming, research analysis or education. GPT-4o is like your omniscient friend, it can help with anything and you can just have a conversation with it about anything and it sounds scary natural.

Cons:

GPT-4o is good but I'm sometimes experiencing latencies or it disconnects even if the internet connection is steady. It's relatively new so I guess it will get better.

saemi
artist in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

just use it!

5.0 4 months ago

Comments: as I mentioned before, everything is great. helps me a lot in various ways that I like. I use it to get Information about what I need instead of me search and it is my personal English teacher too

Pros:

I am very satisfied with using it. It helps me a lot in various ways and has become an important part of my life. Sometimes, many online researchers waste my time, but using this app helps me save time and provides accurate answers. I also use it when I need to search for information about medication.

Cons:

hey started to provide minimal content. When I tried to ask more questions, it stopped me from using it and asked me to open a new tab to continue the conversation

Tommy
Tommy
Growth Team in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Chat GPT proves that AI is your friend

5.0 5 months ago

Comments: Absolute time saver. AI is not the enemy, the people that use it to become more efficient will replace the people who fear it.

Pros:

The ability to not only generate content but ask questions and receive answers without doing hours of research is so helpful. The amount of excel/sheets formulas I've asked to have written from scratch alone has saved me hours and hours of work. Plus you can use the free version and not pay a dime.

Cons:

Sometimes the free version is slow to answer, only because it receives so many requests from other users, the paid version does not have this issue though.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

A futuristic AI assistance tool

5.0 9 months ago

Pros:

What i like about ChatGPT is the versality of wide range of topics.I like it for its convinience and fast response for given task.It helps to create emails ,codes and to know answer.It helps to save lot of time for creating emails,I can also troubleshoot my code errors and can solve it.

Cons:

I dislike about ChatGPT, Sometimes it shows inaccurate answer for given input,also it doesn't work with real time data such as ChatGPT 3.5 only has the data till the year 2022 and the image generator is only available for premium user.

RITA DE CÁSSIA
autonoma in Brazil
Apparel & Fashion, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Everything you want to know is here

5.0 3 months ago

Comments: Whenever I need some clarification or research a subject that I have no knowledge of or little information about, I do a search. In this application you will find information on all types of subjects.

Pros:

Clarity and quantity of information. Any subject you search for is answered with a large amount of detail and relevant information and you can delve deeper into the subject and the application provides more information, which I consider very relevant.

Cons:

I haven't found any negative points yet, so far I've used it a lot with a very positive level of satisfaction.

Sadekur
Software Developer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An assistant I got to help me on any situation

5.0 4 months ago

Comments: ChatGPT is really powerful, and the plugins make it even better. I had a billing problem, but their help was super fast and helpful. They kept me updated the whole time.

Pros:

ChatGPT is very nice. It's so user-friendly, and with GPT+ and plugins installed, it really changes the game. I'm able to find information fast and write things fast, too. It's absolutely one of my favorite tools.

Cons:

GPT-4 is quite cool, but at times it gets slow or even stops working, even when my internet is fine. Maybe this happens because it's new, so hopefully, it will improve some time soon.

Jeff
Instructional Tech Coach in US
E-Learning, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT for Education

5.0 9 months ago

Comments: Its been good. For the way I use it, and teach it, its an amazing tool that every teacher should have bookmarked and open daily.

Pros:

This can save teachers hundreds of hours through out the year with doing basic things such as writing questions, helping with rubrics, writing objectives, coming up with ideas, brainstorming...

Cons:

Its hard to fully trust as it is always confident it its answers yet really messes up on some things. None more than math. For some reason it seems that it knows what its doing yet the math answer is often wrong.

Moustafa
CTO in France
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT for Startups

4.0 10 months ago

Comments: My overall experience with ChatGPT is very good. I like the idea of having and customizing my own model.

Pros:

I like that I customize ChatGPT and fine tuning it based on my collected data. Also, I like that ChatGPT saves my old conversations and also allow me to share it with others. ChatGPT support a wide range of languages which is very practical and essential.

Cons:

I do not like the delay in the response of ChatGPT as sometimes it takes too much time and sometimes it gives an error. Everytime I restart an old conversation with ChatGPT I have to remind it with what exactly do I need. The pricing is a little bit expensive compared to competitors.

Arjun
Arjun
Founder in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best AI text Generation Tool.

4.0 4 months ago

Comments: Overall, ChatGPT is very useful for my day to day workings as well as for finding solutions to some basic problems as well.

Pros:

The content and text generation in ChatGPT is very accurate and reliable for end user implementation. I use ChatGPT for generation of ad headlines and descriptions for Google Ads

Cons:

Sometimes the query results are very general and basic which lacks personalization according to usage. Data can be sometimes inaccurate.

Federico
Dev Front End in Japan
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

It does a lot, but everything not perfectly

4.0 6 months ago

Comments: Good when it work, but it works not very often and it sometimes like discussing with a rock.

Pros:

If you need are text processing or some slightly simple request that can save you a minute on google search then it s perfect. Very good also for language related issues like translation or localization.

Cons:

The service is very often down for paid user too. The ai get often stuck in their mind, for exemple you ask one thing it will eply wrong, you point the error he will keep making it, you need to clear the chat and start a new one with a modified prompt to kind of reset his memory. Not very good for coding stuff unless you ask for simple script.

Josh
Owner in US
Investment Management Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Was groundbreaking, and is innovative, yet so PC that it's lagging behind due to censorship.

3.0 last year

Pros:

ChatGPT was the initial chatbot and AI that I tried when I got into the market. It is the very first experience with AI I have had and it was really cool and it still is awesome in the ways of being able to chat with a computer program or robot such as this and it understanding and talking back like a normal person, but it seems the longer it is alive and the more p. c. that the open AI company that owns it gets the more censorship is being placed on it. to the point that it will not even touch any topic pertaining to information that it finds to be even slightly offensive or not politically correct as previously m with the program now being so heavily filtered and censored there are just other Bots and generative AI that are now going to be much more viable options to anyone that wants to find out information or not be preached at about politics or political opinions or views. as well as the fact that base chat Gpt (free version and app) does not have access to the internet or knowledge prior to 2021. With it lacking the ability to use the web to find real-time data it almost makes it pointless, to me at least.

Cons:

How heavily it is censored and continuing to be censored and will not talk about anything it finds even slightly offensive even if the user does not think that it is offensive or is honestly trying to learn something. the other point is the fact of not having internet access for real-time data

Lisanna
Marketing Specialist in Estonia
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Powerful tool

5.0 3 months ago

Comments: My overall experience with ChatGPT has been highly positive. It’s an incredibly useful tool that I rely on daily for a variety of tasks, from generating ideas to solving problems. The responses are usually insightful and helpful, and the platform's versatility makes it an invaluable assistant. However, there are times when I need to double-check certain responses, as not all answers are fully reliable, especially with more complex or niche topics. Despite this, ChatGPT remains a powerful and efficient tool that significantly enhances productivity.

Pros:

The paid version of ChatGPT is worth every cent. It’s my daily assistant and friend! ChatGPT is a very powerful tool.

Cons:

Unfortunately, sometimes the responses need to be double-checked, and with certain topics, it's not always guaranteed that the answers are completely reliable.

Milla
Management in Austria
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

SuperHero Chat

5.0 8 months ago

Comments: He helps us with great Educational assistance, our Education Provincial documents are more professionally done and we appreciate the contents of his writing.

Pros:

He is fast and very professional, I just love him.

Cons:

There is absolutely nothing wrong with Chat.

Vijayalaxmi
Senior Manager - TA in India
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT - A Quick Fix

5.0 4 months ago

Comments: Ever since i have discovered this app, i have been using it in almost all my work, may it be writing email, letters , research for PPT or ever a content for my presentations. It uses simple readable language which makes it more user friendly.

Pros:

You can use ChatGPT for almost all my communications and Content Gives quick write up and the content is precise. You may change your prompt as many times as you wish. The run time is so fast that your work finishes in no time. User Friendly Interface

Cons:

You must frame the exact prompt to get best content/Results You tend to trust the content without verifying as this acts a quick fix to all the content that you need in seconds