18 years of helping Indian businesses
choose better software

About Dayforce HCM

Dayforce is the global people platform for the modern workforce, providing organizations of all industries and sizes.

Learn more about Dayforce HCM

Pros:

Ease of setup and onboarding. Integration in all areas of the product.

Cons:

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.

Dayforce HCM ratings

Average score

Ease of Use
4.2
Customer Service Software
3.8
Features
4.2
Value for Money
4.1

Likelihood to recommend

8.0/ 10

Dayforce HCM has an overall rating of 4.3 out 5 stars based on 1,039 user reviews on Capterra.

Have you used Dayforce HCM before?

Share your experiences with other software buyers.

Filter reviews (1,039)

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Optimizing human capital management with Dayforce

4.0 last year

Comments: My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff.

Pros:

Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system.

Cons:

The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials.

Valeria
Team Lead in Canada
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great HR/Payroll System

4.0 2 weeks ago New

Comments: Overall is a great system. Employees find it easy to use.

Pros:

It's an all in one HR/payroll system. We can customize modules and forms.

Cons:

The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging.

Joe
Property Manager in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Dayforce is okay

3.0 3 weeks ago New

Comments: Like I said, it got the job done, but it wasn't my favorite platform.

Pros:

This platform did what it needed to do, and it was nice to have an all-in-one platform for hiring, payroll changes, and time clocks.

Cons:

This platform wasn't precisely the most organized. It wasn't too difficult to navigate, but everything was everywhere.

Sarah
AVP - Human Resources in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dayforce Provides An Innovative All-In-One Solution

5.0 4 months ago

Comments: I have been using Dayforce for almost 10 years. We still don't use all the modules (even though I would like to) but I hope we get there in the next few years. The features we currently use have positively impacted our efficiency and accountability. I greatly enjoyed attending the Insights conferences for several years and look forward to the new Discover Dayforce event this year. The FIT sessions, demonstrations, product updates, and opportunities to meet one-on-one with customer support reps are extremely valuable.

Pros:

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Cons:

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

CHRISTINE
Supervisor, People and Culture in US
Food Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Supervisor, People and Culture

5.0 2 months ago New

Comments: I have enjoyed learning all areas of Dayforce and becoming a expert in Payroll and Benefits

Pros:

It is very user friendly and the community guides you through areas that you need a refresher on.

Cons:

I think the reporting section, needs a little work and running reports can be hard.

Angeline
Sr. Payroll and Benefits Analyst in Canada
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Sr. Payroll and Benefits Analyst

4.0 2 months ago New

Comments: I think its okay as too many updates and requires lots of time to learn the system.

Pros:

It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations.

Cons:

Too many updates and the reporting feature is too complex and not very user friendly.

Roz
Human Resources and Payroll Manager in Canada
Construction software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great program for employee self serve

5.0 2 months ago New

Pros:

Great program for a large company, focused on easy accessible programs and employee self serve functions! My group feels empowered and capable, and know that I am there to support them in case the need it!

Cons:

I personally would like to see more online training videos for myself as the HR person and some available for employees as well.

Raquel
HR in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review - Small Company

3.0 2 months ago New

Pros:

Very customizable to each Company's needs

Cons:

Because it's so customizable, it can be very difficult to learn the technical "behind the scenes" setup functions

Taylor
Auditor in US
Consumer Goods, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

User Friendly

4.0 last week New

Comments: Overall great user experience. No issues or complaints.

Pros:

User friendly and intuitive to the user. Visuals indicate where everything is.

Cons:

At times it might be confusing where to find the bf s or if you don or have permissions to a certain module you won’t find what your looking for.

Sarah
Business Development Coordinator in US
Facilities Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool!

4.0 2 months ago New

Comments: A game-changer in HCM software, especially for time and payroll management.

Pros:

One-stop place to access employee pay information.

Cons:

The app freezes up or doesn't work properly at least 1-2 times a month.

Michelle
Recruiter in Canada
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce for Recruitment

5.0 5 months ago

Comments: I used Dayforce for recruitment, it's been great at keeping my roles organized and sending communications and offer letters to candidates quickly.

Pros:

I used Dayforce for recruitment, it's a great ATS to keep my job requisitions and candidates organized1

Cons:

I don't like that you can't add an attachment when sending an email, or that email responses aren't tracked in DF

Jesi
HCM Specialist in US
Legal Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good HCM Platform Overall

4.0 5 months ago

Comments: I had never used Dayforce as an end user prior to taking my current role as the Dayforce Administrator and there have definitely been more "good days" than "bad" with implementing and learning the entire platform.

Pros:

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Cons:

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

Danielle
Controller in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great System, but only as good as the effort you put in.

4.0 3 months ago

Comments: I like the system a lot, but it is so extensive that it's impossible for any super user to really understand all of the granular functionality/configuration.

Pros:

Flexibility and constant innovation. The software is intuitive but does need IT/Financial Analyst support to really have it set up well.

Cons:

Some things that should be included in the software (basic reports) require that you pay for customization. Not a big fan of the transition from implementation to support. The hand off is very abrupt.

Cynthia
Manager, Talent Acquisition in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce HCM

3.0 6 months ago

Pros:

The system is generally user friendly. The Hub feature is nice

Cons:

The recruiting module seems like an afterthought. Recruiting is my main focus.

Marley
HRIS Admin in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Rocks!

5.0 5 months ago

Pros:

The ease of use. The robust system capabilities.

Cons:

When there are latency issues, it become difficult to be efficient.

Se
HRIS in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Does the job

4.0 6 months ago

Comments: Generally positive. It's niche for certain industries, US or Canada are great.

Pros:

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Cons:

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Chelsea
HRIS Specialist in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce- Helps all your People Needs

5.0 5 months ago

Pros:

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Cons:

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Tina
Manager, HRIS and Payroll in US
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review

4.0 10 months ago

Pros:

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Cons:

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Ming
HRIS Manager in Australia
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fully Integrated HCM solutions

4.0 7 months ago

Pros:

Fully Integrated HCM solutions with strong integration capabalities

Cons:

Talent features can be improved to close match best of breed products in the market

Favio
Equipment Technician in Canada
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easiest platform to use to manage employment documentation

5.0 2 months ago

Comments: It has been great so far for part time jobs to manage schedules and payment information. The days of having paper documentation and clock in/out are gone.

Pros:

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Cons:

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Jade
HR Systems Manager in UK
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Empowering System

5.0 6 months ago

Comments: Overall, I believe Dayforce works well for our business. It has been key in propelling us forward and empowering our managers to have accountability and oversight of key information.

Pros:

The self service and ease of use. That integration with other platforms is possible, however a lot of HRIS needs as catered to through Dayforce itself.

Cons:

There are a lot of nuances to each individual business and sometimes this cant be catered to. If it is possible, then it usually comes with additional cost to the business.

Vanessa
BILLING AND INSURANCE SPECIALIST in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Day force Time

4.0 3 months ago

Comments: For the most part I really like it and the accuracy.

Pros:

Ease of clocking in and authorizing my time.

Cons:

Receiving code in order to proceed can take a moment, at time

Michelle
Contact Centre Agent in Canada
Airlines/Aviation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review :)

5.0 3 months ago

Comments: My overall experience the past few years using Dayforce has been steady, I have had issues uploading my Schedules into my Phone Calendar in the past, but Dayforce makes this really easy.

Pros:

Dayforce is very reliable and it updates on time. I love all the information I have access to through Dayforce as well.

Cons:

There is nothing I dislike about Dayforce.

Caitlin
Assistant Practice Manager in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

THE BEST Payroll Software

5.0 4 months ago

Pros:

It is easy to have employees' clock in and out. Keeping track of hours is so important.

Cons:

Finding forms can be a little hard to navigate for new users.

Dana
Cashier in US
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great Software!

5.0 6 months ago

Pros:

Super easy to use, loved that you could do all of your scheduling as well as HR offerings. Also love that it offers an easy to use app with the same features as desktop.

Cons:

Nothing! Overall the experience was great!