New Relic Reviews

Seamless APM Setup and Heroku Integration

Comments: I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency.

Pros:

Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache.

Cons:

let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive.

Alternatives Considered: Datadog

Reasons for Switching to New Relic: New Relic won me over with its flexibility and simplicity, especially for a startup like mine. With a straightforward one-line Node install, I was up and running, monitoring my application's performance without breaking a sweat. It provided the right balance of power and ease of use, making it a perfect fit for my startup's needs.

A Great Observability platform

Pros:

We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices.

Cons:

Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself.

Alternatives Considered: Datadog and Dynatrace

Reasons for Switching to New Relic: Other companies we work with also use New Relic and we found the customer service to be very helpful

UI/UX and Pricing models have improved but deployment is a nightmare

Comments: We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay. We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though). However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL + Node), it became a nightmare. The agent installation was buggy, multiple services were not discovered properly. We had to install the MySQL agent manually, and the step-by-step guide was outdated. After a successful installation, we still did not receive any MySQL-related data. After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online. Instead, you have to go through a knowledge-base, and kindly ask assistance from a moderator (e.g. you don't even have access to a Support ticket system). Our understanding is that NewRelic did their best to revamp their product but they are suffering from 10 years of product additions/modifications and most likely the only way to resolve that would be for them to start a brand new product from scratch or acquire a smaller player in the space who gets it.

Pros:

- Clearer and unified pricing, easier to understand than other platforms - "Clean" UI if you use their new design

Cons:

- Deployment was a total nightmare - Documentation is not up-to-date - Can't close your Account nor reach out to Support to do so - Uninstall guide is incomplete and actually messed up with our systems

Alternatives Considered: Datadog

Reasons for Switching to New Relic: Pricing transparency

Great tool for tracking the performance and health of our platform

Comments: I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

Pros:

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Cons:

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.

Alternatives Considered: AppDynamics

Reasons for Switching to New Relic: New relic was cheaper and easier to implement.

New Relic Offers Simple-to-Set-Up Server Monitoring

Comments: New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk.

Pros:

I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard.

Cons:

Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though.

Alternatives Considered: Papertrail

Reasons for Switching to New Relic: New Relic is the most robust and powerful solution and it was incredibly easy to get up and running with.

One of the Best monitoring tool

Comments: It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc...

Pros:

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

Cons:

I have not found anything to dislike about New Relic

Stack Monitoring Made Easy

Pros:

New Relic provides me an easy way to monitor my entire stack from the backend to the frontend websites. This way, I can know if there are any bugs or services which can be optimized.

Cons:

The setup deployment was quite confusing at start, since I have to use a lot of custom configurations and try around a bit.

One Stop Server/App/Website/etc Monitoring

Pros:

I love this product! I have always had the free tier and it has so much many features. I don't know how they do so much for the free tier. I use the realtime app monitoring (APM) the most, to see current traffic as well as checking for slow apis and why they are slow. The second most used tool is to monitor my actual server (Host). Then of course I can't forget the essential and anxiety removing notification system that will tell me as soon as whatever I don't want to happen and set up an alert for, happens. This has saved me and my customers a few times already. Thank you for a great product! :)

Cons:

I would love to upgrade to the paid version, but, so far, it is too expensive. I wish there were a starter tier, or even a supporter/love your product tier.

Good tool to monitor your application and it's performance

Comments: We're using NewRelic to monitor our application's performance. It's a great tool and it provides plenty of features in a free version as well but if your application is big you might need an upgrade.

Pros:

The best thing about this software is that it provides really good deep insights. They provide a feature called 'VM' it provides information regarding garbage collection, heap, memory allocations, object allocations etc. Error insights and alerts helps you to stay updated with what is currently happening with your application. Their app is also good which provide same features. So, even if you're travelling you can get insights directly on your phone. Appdex score, RPM and other parameters really help in finding bottlenecks and optimising it. It also tells which database query is taking more time and which is taking the least & which part of your application is taking more time which actually helps you in building an efficient application.

Cons:

Sometimes, the metrics they provide in the VM section seems incorrect, although hard refreshing the page solves this problem.

Good enough monitoring

Comments: Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.

Pros:

I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.

Cons:

The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.

Best full stack observability tool

Comments: One of the best tool I have came across.

Pros:

Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration

Cons:

Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations

Alternatives Considered: Datadog

Reasons for Switching to New Relic: Easy to use.

New Relic An Observability Tool

Pros:

Some services like APM, Browser Monitoring ,Alerts and AI are some services which I really like about the New Relic.

Cons:

That it is costly and New Relic's documentation is not up to date.

New Relic One Review

Comments: With the help of the Real-Time Monitoring feature, we keep our business application online.

Pros:

Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online. Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable.

Cons:

As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic.

Best Application monitoring tool around !!

Pros:

Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

Cons:

The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future.

Alternatives Considered: AppDynamics

Nice monitoring tool with extensive analysis options.

Pros:

It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works.

Cons:

Pretty steap pricing model if you want your developers to use most of the features.

An Admins Dream

Pros:

The easy to use interface is one of my favorite parts, especially from administrators point of view. -From the user page, you can quickly see who has or has not accepted an invitation (those who haven't have their email *starred-out*). -On that same screen, you can see when someone was last active and understand who is/isn't utilizing the tool regularly. -Creating "teams"/"projects" in incredibly simple. -When adding new users, you see a capabilities preview which is AWESOME (and keeps me from making mistakes).

Cons:

When looking at the definitions for ad-on roles, I wish they had a hover feature instead of having to click on a link that opens a new window. Not a huge complaint but it would be nice if it was all on one screen to keep from switching back and forth.

New Relic Review

Pros:

Perfect for staying on top of your software and monitoring everything going on with your application and code. Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

Cons:

User permissions were a bit of an issue for us for a little while but we ended up resolving. Setup was easy for the most part, but it still took a little more time than expected.

Simple and intuitive tool with necessary insights for any application

Pros:

Gives simple and detailed performance insights for each part of your application or environment and that too in real-time! Great that it highlights errors and issues down to the line number in the code. Makes the job really simple to troubleshoot and fix issues. Setting up timely email to get updates about the performance is a good feature for managers to have.

Cons:

The paid version is too expensive for a medium scale startup like us. It may be worthwhile when looking to scale things up to a great extent. Also the tool may be overwhelming for a new user since it provides loads of information at once. For the free user there's no one to give an onboarding tour or a demo, so that may turn off some new joinees.

New Relic review

Comments: excellent

Pros:

Best tool to monitor various application and server performance . They also provide a good support. Monitoring application performance on various parameters are easy and well elaborated

Cons:

Nothing much to say. but it can have a more user friendly interface

Best Devops Tool

Pros:

Best Incident Management, regular enhancement in optimizing of tools and good server monitoring facility.

Cons:

Higher cost, log management is not efficient and less user friendly.

New Relic Review

Comments: Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Pros:

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts. It helps to have the centralized monitoring systems for all the servers, processors and API's. we can set up a prompt alert for the SLA failure on the performance of any API's or Processors. Data visualization on the success and error rate shows the clear picture on the performance.

Cons:

Licensing is too expensive. Some time page hangs up and we need to reload the page. It focus only on the software's. would like to have hardware performance monitoring.

New Relic for Monitoring

Pros:

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

Cons:

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

Powerful application monitoring tool

Comments: I have used this application to track my application status on production. It gives us a deep insight as to what is happening around with the application.

Pros:

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production. You can deep dive in to the sluggish SQL queries and find out the culprit. You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers. It is very powerful and helps you in keeping the application in production up and running smoothly.

Cons:

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.

Amazing server and app reporting tools

Comments: Completely satisfied with this toolset.

Pros:

Instant alerts on server issues. Performance testing may be performed with analysis of every service running on the environments. System uptime is being reported on daily with the toolset being most easy to use without slowing down performance. Training provided by new relic team was amazing, from our testers to engineers, everyone benefitted from understanding how to use the tool. We are currently running it on our UAT and Prod servers and the information gained has allowed an increase in performance via optimizations and a decrease in debugging.

Cons:

Not many cons that i can mention. The tool has been a rather good addition to our tech stack. A strong machine is needed which can be costly if the server will be sitting in the cloud.

Terrible business practises

Pros:

Nothing, we found the software useless and we want to cancel but can't.

Cons:

We were bombarded with sales calls and signed up to a plan. The plan has auto-renewed each year without our consent. We now want to cancel the plan and they are asking us to pay leave them. The customer support is dreadful. We wait over 5 days for a response and then have to chase. Their priority is to make as much money as possible and don't care about the customer.