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Datasite Diligence Virtual Data Room Reviews

About Datasite Diligence Virtual Data Room

Datasite Diligence is the premier sell-side virtual data room. Where rigorous security meets seamless collaboration.

Learn more about Datasite Diligence Virtual Data Room

Pros:

Customer support is excellent. Easy user role and access management.

Cons:

The worst parts are the bugs using datasite outreach.

Datasite Diligence Virtual Data Room ratings

Average score

Ease of Use
4.6
Customer Service Software
4.7
Features
4.6
Value for Money
4.1

Likelihood to recommend

8.8/ 10

Datasite Diligence Virtual Data Room has an overall rating of 4.7 out 5 stars based on 114 user reviews on Capterra.

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Filter reviews (114)

Edward
Edward
Manager in Denmark
Verified LinkedIn User
Accounting Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Works for data review

5.0 2 months ago

Comments: Very good and does its job well for serving data

Pros:

Great place to store temporary documents for a project. Easy to provide access to other team members for review. Keyword searches highlight in results.

Cons:

No custom searches like for regular expressions or conditional searches

Datasite Response

2 months ago

Greetings, Edward! Thanks so much for your review of Datasite Diligence. We are thrilled you've found it to be a great place to share files, and that it's been easy to give access to others. Great comments on search, which we're making updates to as we speak. I've shared your specific feedback with the team. Again, thanks so much! We look forward to supporting you and your team again soon. Warmly, The Datasite Team

Kathleen
Senior Financial Analyst in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is top tier!

4.0 last month New

Pros:

The interface is intuitive to use and the customer service team is very helpful. Datasite is also widely used in the M&A industry so consultants and bankers already know its functionality.

Cons:

Occasionally there are errors uploading files. It's not always clear how a data room is being billed.

Alternatives Considered: Intralinks VDRPro and Ideals Virtual Data Room

Reasons for Switching to Datasite Diligence Virtual Data Room: Datasite had competitive pricing while also maintaining data security and simple functionality.

Datasite Response

last month

Hi Kathleen, and thank you for sharing your detailed feedback! We’re thrilled to hear that you find Datasite’s intuitive interface and our dedicated customer service team to be a great asset in your M&A workflow. It’s rewarding to know that the familiarity of our platform within the industry adds confidence and ease for you and your peers. We appreciate your feedback on file uploads and billing clarity—insights like these help us continue to refine your experience. As such, we have relayed this information to our Product team. Thank you for your continued partnership with Datasite! We look forward to supporting your next deal. Best, The Datasite Team

Jeffrey
Programme Manager in France
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Terribly expensive VDR

1.0 8 months ago

Comments: Terrible, way too overpriced with a very predatory pricing structure.

Pros:

Functional VDR with required analytics and other functions.

Cons:

Terrible pricing structure, at a cost per page, and extra costs for excels. Very predatory an way too expensive compared to other VDR providers. Representatives are not very helpful.

Datasite Response

8 months ago

Hi there, Jeffrey. Thanks for sharing your feedback. Please know that we’re taking your concerns very seriously. We invite you to reach out to us ([email protected]) any time, where we would welcome continued feedback and the opportunity to further understand your needs. We hope to work with you again. Best regards, The Datasite Team

David
Associate in US
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Review 1/13/25

5.0 2 months ago

Comments: Fantastic, always helpful, and easy to use online.

Pros:

Impeccable client service, pick up at the drop of a hat. Love working with them.

Cons:

Can sometimes be a bit pricey but I understand why.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Better client service and overall user interface

Datasite Response

2 months ago

David, hello and thank you! We were so pleased to read your review of Datasite Diligence. So pleased you've had impeccable support from our Service team, and also that you've found Datasite easy to use. We look forward to many more deals with you in the years to come. Warmly, The Datasite Team

Jack
Senior Vice President of Finance in US
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Data Sharing Tool but Price Can be High

5.0 last month New

Comments: I currently use Datasite on the daily basis. It is very user friend and makes it easy for me to find documents that I have uploaded and other documents that others have uploaded. The only thing that is not my favorite is that it can be hard to tell what documents have been uploaded when.

Pros:

The easy of use. The fact that you have one central spot to be able to upload large files and data sets to be able to share with internal and external clients. It is also nice that gives you a daily update on what documents have been provided by either parties.

Cons:

The price. Datasite historically charges clients by the amount of pages that are extracted from the platform. Therefore, the cost of using the software can and will add up quickly.

Datasite Response

3 weeks ago

Hello, Jack, Thank you for taking the time to review Datasite Diligence. We're delighted to hear that you've found value in features such as bulk uploading and insights for documents and the project. It's always our priority to provide tools and service that simplify your workflow and provide confidence in every deal. We understand your feedback regarding pricing and appreciate your perspective. Datasite is designed as the premier platform for dealmaking, offering comprehensive functionality, robust security, and exceptional support to help you achieve the best possible outcomes. Our focus remains on delivering unmatched value that empowers your success. Thank you for your continue partnership with Datasite! We look forward to supporting you on your next deal. Best, The Datasite Team

Kevin
Analyst in US
Investment Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product, Great Team

5.0 2 months ago New

Comments: Very good. It is the best product and makes my life as a banking analyst less stressful since I know I am not sharing anything with who it shouldn't go to

Pros:

How easy it is to work with several buyers / parties

Cons:

Sometimes it can be slow to load files in

Datasite Response

last month

Dear Kevin, thank you so much for taking the time to leave us a review. We are thrilled you consider us a great product & team, and that we help make your very stressful career a little easier. You can feel confident in leaning on us as an extension of your team, 24/7! Again, thank you so much. We look forward to serving you again soon. Warmly, Emily from The Datasite Team

Shelley
Financial Reporting Director in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Datasite review by Shelley

5.0 2 months ago

Comments: I've utilized the virtual dataroom on multiple occasions and had a great experience.

Pros:

The virtual dataroom is structured and easy to follow.

Cons:

I didn't have any issues with the datasite diligence virtual dataroom.

Datasite Response

2 months ago

Hello, Shelley! Thanks so much for your feedback. We're thrilled you have had great experiences with Datasite so far, and we look forward to supporting you again soon. Warm regards, The Datasite Team

Scott
Associate in US
Capital Markets, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Capterra Review

5.0 2 months ago

Pros:

Really helps things go a lot smoother, definitely saves on efficiency

Cons:

Takes some getting use to the interface, but once you're familiar its great

Datasite Response

2 months ago

Hi, Scott! Thanks so much for your feedback. We are so glad Datasite has been able to provide some efficiencies in your deal process. Anytime we can lend a hand in figuring out a new feature, don't be shy - call, email, or chat us and the Datasite Service team is there for you. Again, thanks a lot, and we look forward to serving you again soon. Warmly, The Datasite Team

Jack
Analyst in US
Investment Banking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Jack Herceg's Review

5.0 2 months ago

Comments: Really good. The software is organized and easy to download.

Pros:

Easy to download and very organized every project.

Cons:

Nothing major to note. Download speeds are relatively strong.

Datasite Response

2 months ago

Hi, Jack! Thank you for taking the time to review Datasite Diligence! We are pleased that you have found benefit in the platform's interface and download speeds. We love to hear that we are meeting our goal of simplifying complex processes for dealmakers like you. Please don't hesitate to contact us if there is any additional support we can provide to you and your team. Thank you for your continued partnership with Datasite! Best, The Datasite Team

Daniel
SFO in Spain
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Excelent Data Room Software

5.0 2 months ago

Comments: It was easy to use and allowed all participants to work smoothly and efficiently

Pros:

Easy to use with intuitive and relevant features

Cons:

Nothing really. It provides all you need

Datasite Response

2 months ago

Hi, Daniel! Thank you for taking the time to review Datasite Diligence! We are thrilled that you have found confidence and efficiency in your workflow through the platform's user-centric features. If there is anything we can do to further improve your experience, please don't hesitate to reach out to our Datasite Assist team. Thank you for your continued partnership with Datasite. We look forward to partnering with you on your next deal! Best, The Datasite Team

Minh
Investment Banking Analyst in US
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Datasite VDR - The best-overall solution for transaction datarooms

5.0 12 months ago

Comments: Very very happy. Easy and intuitive to use. Would strongly recommend over any other alternative.

Pros:

1. Intuitive and ease of use: ability to "View As" a group is game-changing, and gives you peace of mind in ensuring that permissions are accurate and important sensitive data is shared correctly 2. Customer support: Very dedicated team

Cons:

All the below items are minor and do not change my preference for Datasite VDR 1. Speed of bulk uploads: can be a bit faster

Datasite Response

11 months ago

Dear Minh, thank you so much for taking the time to share your detailed feedback with us! We are so glad you've discovered the "View As" feature and that it's helped you set permissions. Again, thank you for your review, and we look forward to working with you on your next deals! Warm regards, The Datasite Team

Jonathan
Vice President in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is the Gold Standard

5.0 12 months ago

Pros:

Very clear permissioning and directory levels. Access rights are intuitive for all users.

Cons:

No real cons for a practical purposes. Pricing can be a bit high.

Datasite Response

11 months ago

Hi Jonathan, thank you so much for sharing your feedback with us! We are so pleased that you have had a positive experience with setting permissions and access for users. We invite you to contact us at any time ([email protected]) so we can make sure you're getting the most value from your investment in Datasite, and show you all the newest, most powerful features. Again, we thank you for taking the time to share your thoughts, and we look forward to a continued partnership. Warm regards, The Datasite Team

Jonathan
Investment Banking in US
Industrial Automation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great VDR for M&A processes

5.0 last year

Comments: Overall pleased I use them for all our M&A deals.

Pros:

UI is easy to use and has multiple functions and features, it's not overly simplistic which is good.

Cons:

Could be quicker, have better redacting tech, more automation.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Datasite has a better UI / more intuitive.

Datasite Response

last year

Greetings, Jonathan! Thank you so much for taking the time to review Datasite Diligence. We are glad you continue to choose Datasite for your deals, and glad that you have found balance with great features that are easy to use. We also appreciate your notes on speed, redaction, and more automation. I'm sharing your feedback with our Product team - thanks for that! Again, we're really appreciative of your feedback. We look forward to working with you again soon. Warm regards, The Datasite Team

Trey
Analyst in New Zealand
Accounting Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Datasite Review

5.0 last year

Pros:

It is fairly easy to navigate and there isn't 'too much' going on. This makes the VDR feel clean and simply makes it easier for me as the administrator to arrange everything.

Cons:

Permission management can be a bit difficult to navigate, especially in terms of setting up numerous groups (in order to issues different levels of security).

Datasite Response

last year

Hi there, Trey! Thank you very much for taking the time to review Datasite Diligence. Very glad to read that you've found the Project Admin experience clean and simple. I'm also glad you mentioned permission management. It can certainly get complicated, and that's something that you can lean on our Datasite Assist team for help with next time. We can stage permissions on your behalf. Then you review, and approve, and ta-da! All done. Contact us ([email protected]) for your next deal, and we can walk you through all the ways Assist can act as an extension of your deal team. Thanks again, Trey! We look forward to hosting your future deals. Warmly, The Datasite Team

Jalpa
Controller in US
Accounting Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Finance Controller

5.0 12 months ago

Comments: Overall great experience and would like to use again.

Pros:

The process for any Diligence is easy, secure and trackable.

Cons:

Only could be a cost, instead of cost by data if we had fixed fee could be helpful.

Datasite Response

11 months ago

Greetings, Jalpa! Thank you so much for taking the time to share your feedback with us. We are thrilled you wish to use Datasite again and that you've found our product easy to use. I encourage you to talk with your sales rep(s) when your next deal arises to make sure we are offering the right pricing model and package for your needs. Again, thank you so much, and we look forward to serving you again very soon. Warm regards, The Datasite Team

Sean
M and A Strategy Consultant in US
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Works great as a secure VDR

5.0 12 months ago

Pros:

Datasite was easy to use and took little effort to set up.

Cons:

The Q&A feature felt clunky and confusing. You aren't able to hide questions from specific users without setting up a whole new workflow.

Datasite Response

11 months ago

Greetings, Sean! Thank you very much for your review. Very glad Datasite has been easy to use and set up! I've shared your feedback on Q&A with our Product Team, and I appreciate the detail you provided. Again, thank you for taking the time to review Datasite! We look forward to working with you again soon. Best regards, The Datasite Team

Virginia Clara
ANALYST in Italy
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Datasite review

5.0 10 months ago

Pros:

Easy to use, excellent custumer support (Also for counterparties not used to use VDRs)

Cons:

when you perform bulk uploads you are not able to instruct additional uploads

Alternatives Considered: Intralinks VDRPro

Datasite Response

9 months ago

Hi there, Virginia Clara! Thank you so much for your feedback. We are so glad we've had the chance to provide support for all parties in your deals. Thanks also for your uploading feedback; I've shared it with our product team. Again, thank you so much for sharing your experience with us. We hope to work with you again very soon! Warm regards, The Datasite Team

Michelle
SVP in US
Management Consulting, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great data room

5.0 12 months ago

Pros:

Files are secure, easy to access, and user access is very easy to manage.

Cons:

The search functionality could be improved, especially for pdf files.

Datasite Response

12 months ago

Greetings, Michelle! I'm so glad you've found Datasite to be easy and secure to use. I've shared your note about search and PDF files with our product team so they can investigate, and I appreciate you bringing it up. Thank you for taking the time to share your feedback with us. We look forward to working with you again soon! Warm regards, The Datasite Team

Renee
Associate in US
Financial Services Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Private Credit Review

5.0 12 months ago

Comments: I like it! I've found it very easy to use and the people at customer support are helpful when I can't figure out a tool / have tech issues.

Pros:

I think it's easy to use, and I wish I would use it more; however, I don't set up the data rooms (the bankers send me links and I sign up for whatever one they choose)

Cons:

N/A - it is my favorite VDR by miles. I think the next best is Intralinks, but Datasite is far better

Datasite Response

12 months ago

Hi there, Renee! Your feedback made my day. Thank you so much for sharing feedback on your Datasite experience. We're proud to be your favorite VDR, and we're so glad you've been able to partner with the Datasite Assist team. Again, thank you so much for your kind words. We look forward to working with you again soon. Warm regards, The Datasite Team

Adam
Associate in Australia
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use dataroom

5.0 last year

Pros:

Very easy platform to navigate, making conducting due diligence and accessing the documents I need a breeze!

Cons:

Some other datasites may have more advanced AI add-ins but I have never found those particularly useful

Datasite Response

last year

Hi there, Adam! I'm so happy to hear that you've had a great experience using Datasite. We strive for the balance of building powerful tools that are still simple to use, so I'm glad that was the case for you. Again, thank you for taking the time to leave us a review. We look forward to working with you again soon! Warm regards, The Datasite Team

ALEJANDRO
Associate in El Salvador
Investment Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Datasite for Due Diligence

4.0 12 months ago

Pros:

The ease of use and the file management

Cons:

Not allowed to download files and maintain the security settings

Datasite Response

12 months ago

Hi Alejandro, thank you for sharing your feedback with us! Glad to see you've found Datasite to be a good system for file management. I've attached an article with more information on download permissions that I hope will help clarify. We've got a few options for downloaded files, including watermarks and Revoke Access Control that might be useful for your next deal. If we can assist in any way, please contact us ([email protected]). We look forward to working with you again soon! Warm regards, The Datasite Team https://datasite.my.site.com/datasiteassist/s/article/Download-Options

Jonathan
Director in UK
Accounting Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

VDR review

5.0 10 months ago

Pros:

Really intuitive to use, can identify newly uploaded files easily, quick management of files downloaded

Cons:

I have no complaints about the virtual data room

Datasite Response

10 months ago

Hello, Jonathan! Thank you so much for your feedback. We're really glad that you have found Datasite intuitive to use, and that it's been easy to find the new uploads. We look forward to working with you and your team again soon. Warm regards, The Datasite Team

Parth
Assistant Manager in India
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Experience

5.0 10 months ago

Pros:

Security Features. Help Support. Timely resolution of queries.

Cons:

No cons. I liked it from every aspect.

Datasite Response

10 months ago

Greetings, Parth! Really happy to hear you have had a great experience with Datasite. Thanks for taking the time to review us, and we look forward to working with you again soon. Best regards, The Datasite Team

Yifeng
Associate in US
Law Practice, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good data room

5.0 12 months ago

Pros:

efficient. good to use. not hard to navigate

Cons:

expensive. not good value for money. could be cheaper.

Datasite Response

11 months ago

Hi there, Yifeng! I'm so glad you took the time to share your feedback on Datasite, and while I'm glad you're finding Diligence easy to use, I have shared your feedback with our pricing team. We encourage you to consult with your sales rep for your next deal, so we can be sure to find the arrangement that best suits your needs. Again, thank you so much for your candor, and we look forward to working with you again! Warm regards, The Datasite Team

Audrey
Associate in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to Run Diligence

5.0 12 months ago

Pros:

Datasite makes it easy to upload files quickly, view new uploads, and has great 24/7 customer service.

Cons:

Some of the features can be a bit restrictive, and permissioning can be confusing.

Datasite Response

12 months ago

Hi there, Audrey! Thanks so much for taking the time to share your feedback with us. I'm so glad you've had good experiences with uploading and with our Datasite Assist team. Be sure to lean on us for assistance with permissions - we can definitely help with that, too, whether it's training or drafting permissions on your behalf. Again, thank you so much for leaving us your feedback. We look forward to working with you again soon! Warm regards, The Datasite Team