--- description: Get information about Salesforce Starter price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Starter Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/salesforce-essentials) # Salesforce Starter Canonical: https://www.capterra.in/software/132665/salesforce-essentials Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/132665/salesforce-essentials?page=2) > Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. > > Verdict: Rated **4.4/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Starter? Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 223 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - CAN-SPAM Compliance - Calendar Management - Call Center Management - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Catalog Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer Segmentation - Customizable Fields - Data Import/Export - Email Marketing Software - Email Tracking Software - Event Triggered Actions - For Insurance Industry - For Small Businesses - Health Score - Interaction Tracking - Knowledge Base Management - Knowledge Management Software - Landing Pages/Web Forms - Lead Capture Software - Lead Generation Software - Lead Management Software - Marketing Automation Software - Mobile Access - Mobile Optimization - Multi-Channel Communication - Onboarding Software - Order Management Software - Pipeline Management - Predictive Analytics Software - Queue Management - Sales Activity Management - Sales Pipeline Management - Search/Filter - Self Service Portal - Shared Contacts - Shopping Cart Software - Support Ticket Management - Task Management Software - Template Management - Usage Tracking/Analytics - Website Management ... and 38 more features ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox Business - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.in/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software) - [CRM Software for Mac](https://www.capterra.in/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Great tool to get started with quickly" — 5.0/5 > **Jeff** | *7 February 2026* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: Great kit to start with. Best CRM on the market i have enjoyed using it throughout my career at multiple companies > > **Cons**: Limited customization and reporting made it hard to tailor workflows as our needs grew, and scaling beyond basics felt restrictive. > > Overall a solid, easy-to-use CRM for small teams—great to get started quickly, but you may outgrow it as needs become more complex. ----- ### "Salesforce Starter is a HUGE asset if properly understood\!" — 4.0/5 > **Joshua** | *13 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product. > > **Cons**: There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing. > > My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth. ----- ### "Simple, Effective CRM for Growing Teams" — 3.0/5 > **Verified Reviewer** | *19 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and essential sales tools in one place. > > **Cons**: What I liked least about Salesforce Starter was the limited customization and automation compared to higher-tier Salesforce plans. > > My overall experience with Salesforce Starter was positive—easy to use, quick to set up, and great for small teams, though somewhat limited as needs grow. ----- ### "Scalable CRM solution" — 5.0/5 > **TAMMY** | *21 January 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I love the ability for Salesforce Starter to be customized and suggest actions that help our business be more efficient. > > **Cons**: There is a bit of a learning curve, but it does have a user-friendly design. > > Overall, a great experience with Salesforce Starter. It is a scalable CRM solution to help grow your business. ----- ### "A Powerful Business Tool" — 5.0/5 > **Kameron** | *7 September 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Salesforce offers a clean and intuitive user interface with a manageable learning curve, allowing teams to adapt quickly. It supports sales and employee management by organizing call lists, tracking client interactions, and streamlining workflows. The reporting tools are excellent, providing detailed analytics and customizable dashboards that deliver valuable performance insights. In addition, Salesforce ensures strong data security to protect sensitive information, and while it is an investment, the productivity gains and scalability make it highly worthwhile for growing businesses. > > **Cons**: The main drawback is the pricing. It can become expensive, especially when making frequent API calls or managing multiple users. For smaller businesses, the extensive features may also feel overwhelming compared to their actual needs. > > Salesforce has been a game-changer for managing customer relationships and sales processes. It boosts efficiency, enhances reporting, and provides the flexibility businesses need to stay competitive. Despite the cost, the long-term value and performance improvements make it a tool worth recommending. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/132665/salesforce-essentials?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132665/salesforce-essentials) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data