---
description: Get information about Slack price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Sales Enablement Tool](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack)

# Slack

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> Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
> 
> Verdict: Rated **4.7/5** by 24221 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Slack?

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24221 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- Access Controls/Permissions
- Activity/News Feed
- Audio Calls
- Audio Capture
- Calendar Management
- Call Routing
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management Software (CMS)
- Content Sharing
- Discussions/Forums
- Document Management Software
- Drag & Drop
- Employee Directory
- Encryption Software
- File Sharing Software
- Full Text Search
- Knowledge Base Management
- Live Chat Software
- Meeting Management
- Member Directory
- Mobile Access
- Moderation
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Data Sources
- Notes Management
- Presentation Streaming
- Private Chat
- Real Time Synchronization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Scheduling Software
- Screen Capture
- Screen Recording Software
- Screen Sharing Software
- Search/Filter
- Surveys & Feedback
- Task Management Software
- Transcripts/Chat History
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software

... and 14 more features

## Integrations (183 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... and 168 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)
- [Sales Engagement Platform Software](https://www.capterra.in/directory/32195/sales-engagement-platform/software)
- [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software)
- [Content Collaboration Software](https://www.capterra.in/directory/32935/content-collaboration/software)
- [Employee Communication Tools](https://www.capterra.in/directory/31543/employee-communication-tools/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5318 reviews)
3. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17732 reviews)
4. [Google Meet](https://www.capterra.in/software/176572/google-hangouts) — 4.5/5 (12179 reviews)
5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Corporate Social Media platform" — 5.0/5

> **Abhishek** | *20 August 2026* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Channel creation. Could tag channels in other channels. Tools are interesting. Auto schedule feature for reminders, updates is the best part for Slack. Ease of use and Privacy is taken care of.
> 
> **Cons**: The delete message option should be enabled for Admins. Also, should show Private channel name in other channels for visibility to other departments.
> 
> Wonderful. The chat feature is great. Even if you clear the message from the sode bar, your chat doesn't gets deleted, it stays in cloud and will be resumed of message sent to the same person again.

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### "Reliable Communication and Collaboration Platform" — 5.0/5

> **Anbuselvam** | *18 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Slack makes day-to-day communication very easy. I like the channel-based organization, quick messaging, file sharing, and how easy it is to keep project discussions in one place. After using it for several years, it has become an important part of my daily work.
> 
> **Cons**: The number of notifications can sometimes become distracting, especially when there are many active channels. Finding older information can also take some time when conversations get very large.
> 
> I’ve been using Slack for more than 5 years, mainly for team communication, project discussions, file sharing, and collaboration. It is reliable and easy to use, and the channel structure helps keep conversations organized. Overall, it has made communication and collaboration much easier for me.

-----

### "Wonderful communication tool" — 5.0/5

> **Ritesh** | *16 August 2026* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: It's the best office communication tool I've seen around. It provides chat and meeting options, supports file sharing. Support is also great.
> 
> **Cons**: I've seen a bug in recent times, if I don't restart my laptop or quit Slack for a few days on my Mac, I find that I'm not able to attach files until I quit Slack app and relaunch it.
> 
> I've used many and it's my go to tool when it comes to official communication tool. I just love it over any other similar tool.

-----

### "Perfect Application for Team Management" — 5.0/5

> **Varsha** | *27 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Slack is perfect for employee management and work-related conversation. The app is very easy to use and chatting is quite quick and real-time. Even file sharing is very quick. You can conduct meetings easily on the app. In case customer support is needed, the team is very helpful. They work on the bugs and issues at the earliest. Overall, the app offers value for money.
> 
> **Cons**: That sometimes it does not send the notification on time. It arrives late at times, and is visible only after I open the app.
> 
> Overall, I have been using it for quite a long time and my experience is great only. Easy navigation, chatting, calls, meetings, and management.

-----

### "Very useful for student projects and team collaboration" — 5.0/5

> **Verified Reviewer** | *14 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I really like how easy Slack makes it to communicate and stay updated, especially when working on college projects with a team. As a B.Tech CSE student, I often have different groups for different projects or activities, and having separate channels keeps everything much more organized than using one common chat. Sharing files, sending messages, and discussing things with teammates is also very convenient. I especially like that I can quickly search for old messages or files instead of scrolling through a long chat.
> 
> **Cons**: The only thing I found a little difficult in the beginning was getting used to all the different channels and notifications. If you’re part of many groups, it can sometimes feel like there are too many notifications. Once you customize the notifications and organize your channels, though, it becomes much easier to manage.
> 
> Overall, my experience with Slack has been really good. I find it especially useful for college projects and team collaboration because communication stays organized and everything related to a project can be kept in one place. It is simple enough for regular chatting but also has features that make it useful for more serious teamwork. The file sharing and search options are probably the features I use the most. For a student working on group projects, I think Slack is definitely worth trying.

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## Links

- [View on Capterra](https://www.capterra.in/software/135003/slack)

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| da | <https://www.capterra.dk/software/135003/slack> |
| de | <https://www.capterra.com.de/software/135003/slack> |
| de-AT | <https://www.capterra.at/software/135003/slack> |
| de-CH | <https://www.capterra.ch/software/135003/slack> |
| en | <https://www.capterra.com/p/135003/Slack/> |
| en-AE | <https://www.capterra.ae/software/135003/slack> |
| en-AU | <https://www.capterra.com.au/software/135003/slack> |
| en-CA | <https://www.capterra.ca/software/135003/slack> |
| en-GB | <https://www.capterra.co.uk/software/135003/slack> |
| en-IE | <https://www.capterra.ie/software/135003/slack> |
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| en-IN | <https://www.capterra.in/software/135003/slack> |
| en-NZ | <https://www.capterra.co.nz/software/135003/slack> |
| en-SG | <https://www.capterra.com.sg/software/135003/slack> |
| en-ZA | <https://www.capterra.co.za/software/135003/slack> |
| es | <https://www.capterra.es/software/135003/slack> |
| es-AR | <https://www.capterra.com.ar/software/135003/slack> |
| es-CL | <https://www.capterra.cl/software/135003/slack> |
| es-CO | <https://www.capterra.co/software/135003/slack> |
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| fr-CA | <https://fr.capterra.ca/software/135003/slack> |
| fr-LU | <https://www.capterra.lu/software/135003/slack> |
| it | <https://www.capterra.it/software/135003/slack> |
| ja | <https://www.capterra.jp/software/135003/slack> |
| ko | <https://www.capterra.co.kr/software/135003/slack> |
| nl | <https://www.capterra.nl/software/135003/slack> |
| nl-BE | <https://www.capterra.be/software/135003/slack> |
| pt | <https://www.capterra.com.br/software/135003/slack> |
| pt-PT | <https://www.capterra.pt/software/135003/slack> |
| sv | <https://www.capterra.se/software/135003/slack> |

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