---
description: Get information about Service Fusion price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Service Fusion Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion)

# Service Fusion

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> Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details.
> 
> Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Service Fusion?

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 308 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: KickServ

## Commercial Context

- **Starting Price**: $245.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Availability Management
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Calendar Sync
- Client Management
- Contact Database
- Cost Database
- Cost Estimating
- Customer Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Employee Scheduling Software
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inspection Management
- Inventory Control Software
- Inventory Management Software
- Invoice Management
- Job Management
- Job Tracking
- Mobile App
- Monitoring
- Online Booking
- Online Time Clock
- Photo Capture
- Preventive Maintenance Software
- Project Management Software
- Purchase Order Management
- Real-Time Data
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduling Software
- Service History
- Status Tracking
- Takeoff Software
- Technician Management
- Third-Party Integrations
- Time Tracking Software
- Work Order Management

... and 24 more features

## Integrations (15 total)

- Clyr
- Coast
- Customer Lobby
- Dispatch
- Google Calendar
- Microsoft Outlook
- Nexa Virtual Receptionist
- PaySimple
- Podium
- Profit Rhino
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sameday
- pulseM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software)
- [Service Dispatch Software](https://www.capterra.in/directory/30059/service-dispatch/software)
- [HVAC System](https://www.capterra.in/directory/30107/hvac/software)
- [Plumbing Software](https://www.capterra.in/directory/30673/plumbing/software)
- [Work Order Software](https://www.capterra.in/directory/30785/work-order/software)

## Alternatives

1. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1440 reviews)
2. [FieldPulse](https://www.capterra.in/software/153475/fieldpulse) — 4.6/5 (427 reviews)
3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5138 reviews)
4. [BuildOps](https://www.capterra.in/software/194155/buildops) — 4.4/5 (177 reviews)
5. [ServiceTitan](https://www.capterra.in/software/150053/servicetitan) — 4.3/5 (325 reviews)

## Reviews

### "Best bang for your buck\!" — 4.0/5

> **Ashley** | *15 April 2026* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: Customer support is quick and helpful. The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software. It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature .
> 
> **Cons**: the customizable document feature is lacking. you are not able to build your own documents within the software how we would like.
> 
> Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users. online support and training academy easily accessible.

-----

### "Overview of product" — 3.0/5

> **Phil** | *16 April 2026* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Cost for what product offers vs competitors products&#10;Improvements to mobile app and features added to enhance app
> 
> **Cons**: Not spending enough effort on the core portions of product, appear to try to add more value added items which don't improve base product
> 
> You are trying to be more responsive to issues, current \&amp; improving responsiveness.Tech support is improving in responsiveness

-----

### "SF is good but needs improvements" — 4.0/5

> **Rick** | *8 January 2026* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it.
> 
> **Cons**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window.&#10;&#10;We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money.&#10;&#10;I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients.  Just a thought, thanks.&#10;Rick

-----

### "Easy to Use & Adaptable" — 4.0/5

> **Rick** | *15 April 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It's a much better value than Autotask.  Not only does it cost much less monthly, it's a better product.  With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF.  We also had to pay a 3rd party monthly to parse email messages to create tickets in Autotask.  We love the ability to add fields to our jobs as our needs change.
> 
> **Cons**: There are some issues with Quickbooks integration assigning jobs to the wrong child company even though we've made the child inactive in Quickbooks.
> 
> Still a little rough around the edges but an incredible value for our company.  Service Fusion has helped our company become more efficient.

-----

### "Overall Feedback" — 5.0/5

> **Henry** | *15 April 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: The all around features.&#10;It's a one stop for everything.&#10;I have my phones scheduling invoices all in one place.
> 
> **Cons**: Our recommendation don't really get implemented. I have suggested changes on the idea portal multiple times.
> 
> The software is super user friendly.&#10;It is quiet expensive and it would be nice if smaller company could have a cheaper option.

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## Links

- [View on Capterra](https://www.capterra.in/software/135788/service-fusion)

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| en | <https://www.capterra.com/p/135788/Service-Fusion/> |
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