--- description: Get information about Ricochet price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ricochet Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Consignment Software](/directory/30737/consignment/software) > [Ricochet](/software/136226/ricochet-consignment-software) # Ricochet Canonical: https://www.capterra.in/software/136226/ricochet-consignment-software Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/136226/ricochet-consignment-software?page=2) > The leader in consignment software, Ricochet POS was developed specifically for consignment, resale, and retail businesses. > > Verdict: Rated **4.7/5** by 118 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ricochet? Consignment and retail store owners who are looking for a software solution that will support their growth, not hinder it. Start your business or switch to Ricochet today\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 118 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ricochet - **Founded**: 2012 ## Commercial Context - **Starting Price**: $199.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Ricochet POS - $199/month, optional ecommerce add-on, $79/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Mexico, New Zealand, United Kingdom, United States ## Features - Accounting Integration - Barcode/Ticket Scanning - Credit Card Processing - Customer Accounts - Customer Database - Discount Management - Electronic Payments - Electronic Signature - Email Marketing Software - Employee Management - Gift Card Management - Inventory Management Software - Loyalty Program - Point of Sale (POS) - Reporting & Statistics - Retail Inventory Management software - Returns Management - Returns Tracking - Sales Reports - Self Service Portal - Touch Screen - Transaction History - eCommerce Management ## Integrations (4 total) - Avalara - Mailchimp - QuickBooks Online Advanced - ShipStation ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Consignment Software](https://www.capterra.in/directory/30737/consignment/software) ## Related Categories - [Consignment Software](https://www.capterra.in/directory/30737/consignment/software) - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) ## Alternatives 1. [Square Point of Sale](https://www.capterra.in/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) 2. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [XEPOS](https://www.capterra.in/software/208844/xepos) — 4.7/5 (107 reviews) 4. [Venmo](https://www.capterra.in/software/182159/venmo-) — 4.7/5 (9271 reviews) 5. [Shopify POS](https://www.capterra.in/software/205337/shopify-pos) — 4.6/5 (239 reviews) ## Reviews ### "The best in consignment POS software" — 5.0/5 > **Carolyn** | *20 March 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Customer Service - Software that just works - Intuitive POS that just works\! > > **Cons**: I can't think of anything I don't like about Ricochet\! > > Backstory - I am tech support for a few retailers around town. Of all the systems I deal with Ricochet is the easiest on all levels. The system is super easy to use, very intuitive, help section is very detailed and easy to understand and customer service is there at a moments notice with the click of a chat button. I can't say enough good things\! ----- ### "Has gone downhill in a big way" — 2.0/5 > **Kathie** | *28 December 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: It’s a great system, super easy to use and as long as you use their payment processor, the credit card function integrates very easily. All of our vendors can easily login and use their account. It’s really designed well. > > **Cons**: One of the things I used to like the most with their great customer service. At any time, you could send a chat, and they will solve your problem, calling you on the phone if needed. But now they have switched to an AI based system. It never gives the right answer, and you always end up needing a live person. Which is fine, except now they don’t staff with live people nearly as much as they used to. Particularly over the holiday season - our entire system is frozen and has crashed, ot won’t even show the right date, it won’t do anything. And they’re out of the office until Tuesday. It is unfathomable that a software that services retail establishments would not have any live tech support available over the busiest season of the entire year. > > Good functionality, previously good sport, now terrible support. Any software platform that services retail establishment needs to have life support available over the weekend and on holidays are the busiest time of year for businesses. ----- ### "Excellent choice for a consignment program" — 5.0/5 > **Tami** | *17 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The program is really simplified and easy to use. The customer service is amazing. The ordering of equipment was easy and set up simple. Everyone knows the program and their jobs. > > **Cons**: There is nothing at all not to like about this company. They are fantastic at what they do. All positive. > > My experiences with Ricochet have been simple and positive. Love the program and the customer service is always available to help me with any questions. Never confusing. ----- ### "Messy and Frustrating" — 2.0/5 > **Graham** | *2 September 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I'm trying to find something positive, with difficulty :- We found it relatively easy to add inventory. Having a bar code system is very nice, and simplifies the check out process. Pulling sales data for monthly sales tax filing is easy. > > **Cons**: Nothing is intuitive, the website interface is messy and difficult to read even on a 18" screen. Didn't integrate with our payment processor, required a workaround (entering card purchase as check and check as cash) Being an antique store with consigners, some who were elderly who had great difficulty entering their inventory. One started deselecting sales tax - why? No idea. There is no way to shut their ability off. That was a headache. There is no way to pull ALL data using DETAILED sales report, this has made yearly tax filing unnecessarily complicated and time consuming > > I would say their customer service are pleasant but rarely able to address our questions and concerns, they seemed pretty much clueless. We were only in business two years, thanks mainly to the economic disaster in the US, and have nothing to compare too, so no idea how Ricochet fares against other software. In hindsight we would have been better off using Square or PayPal and using a "normal" cash register and tags (apparently this is what most do in this field) Maybe it just wasn't for us, but our overall experience would be summed up as "frustrating" ----- ### "Finding Ricochet was the final piece we need to start our business." — 5.0/5 > **John** | *12 December 2019* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Finding Ricochet was the final piece we need to start our business. We looked at number of Inventory and POS systems. Ricochet was the only one that checked all of our boxes. Once we decided to test drive the system, the guys at Ricochet were extremely helpful via email and phone. > > **Cons**: Can't think of any cons. The guys at Ricochet listen to their customers and work to implement any changes that will benefit the system and their customers. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/136226/ricochet-consignment-software?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/136226/ricochet-consignment-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data