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About HSI Donesafe

HSI Donesafe is the all-in-one safety management software that simplifies compliance, reduces risk, and keeps your workforce safe.

Learn more about HSI Donesafe

Pros:

The soft ware is simple all you have to do check the box with best answer. Not much more to describe on end user side.

Cons:

Mobile App is very basic. No manual or training provided from Donesafe for development.

HSI Donesafe ratings

Average score

Ease of Use
4.6
Customer Service Software
4.5
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.1/10

HSI Donesafe has an overall rating of 4.7 out 5 stars based on 80 user reviews on Capterra.

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Filter reviews (80)

Michelle
Michelle
Virtual Safety Manager in Australia
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Highly recommend Donesafe!

5.0 6 years ago

Comments: A team of innovators that listen and spend the time to understand needs, a great and ever evolving product, the ability to customise the platform to make implementation seamless and incredibly intuitive.

Pros:

What a great product! Donesafe is incredibly impressive with its workflow capability and automation. Knowing that you can capture any form of media (CCTV, audio, photos etc) is so powerful for meaningful incident investigations. Excellent team who take the time to listen to what their client wants and needs in a cloud based safety solution.

Cons:

Nothing - it is the best software that I have come across on the market

HSI Response

4 years ago

Thanks for the review, Michelle. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe.

Herman
Safety Systems and Assurance in Australia
Food Production, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback for DoneSafe

4.0 3 months ago

Comments: The consultants have been supportive during development and on-going support with Customer Hub

Pros:

Very versatile to customize to the needs of the organization using the administration backend. Support from consultants for more complex automations available. Some limitation but meets more of the organization system requirement.

Cons:

The reporting dashboard is limited compared to the functionality of Power BI. Need to export data to get better analysis.

Abraham
Lab Manager in Australia
Research, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Looks like it is still in beta testing

1.0 2 years ago

Pros:

Cannot think of anything positive to say.

Cons:

Poor user interface-not intuitive at all. Our staff had to write large user manuals to explain the arcane steps required for simple operations. Many irritating minor bugs like: long drop down menus not sorted alphabetically, inserting an image in a text box realigns all images etc

Luke
National Manager Health, Wellbeing and Injury Management in Australia
Construction software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

National Manager Health, Wellbeing & Injury Management

5.0 3 months ago

Comments: Overall, great systems and support with the suite of systems they have

Pros:

I love the user accessibility and ease of use of the systems. We use multiple systems so I also love the integration between them

Cons:

Slight con is that the systems do work differently, so would be better if they were a bit more consistent

Kylie
HSE Injury Managment Advisor in Australia
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

IM Solv injury -HSI DoneSafe review

5.0 3 months ago

Comments: Excellent program and the personnel have been very patient with the implementation process on our site.

Pros:

Injury management program Solv injury is very easy to use and has incorporated all the essential requirements for management of employee injuries. Negotiating the systems is very user friendly and integrates links very well with own safety system on site. I have previously used the program three years ago and there has been some innovative additions for IM on the current system that make it much more efficient. One being the ability to analyse trends across sites for particular injuries and that it is a comprehensive one stop shop, a secure platform for all documents related to injury/health management, FFW NWR information.

Cons:

Financial outlay is quite high each year.

Willie
Emergency Response and Security Superintendent in Australia
Chemicals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

HSI Donesafe Platform

5.0 3 months ago

Comments: Very good platform and easy to navigate. Service are excellent.

Pros:

Always keeping clients up to date with any changes

Cons:

No issues at all with the platform at all and can recommend the platform to any user.

HSI Response

3 months ago

Willie, thanks for leaving us a review. We are happy to hear that you love the product and find it perfect for your business requirements. Kind regards, HSI Donesafe Team

Abdul
Operations Manager in Fiji
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Why donesafe

5.0 4 years ago

Comments: A lot if benefits in terms of recording and control of policies and procedures as well incidents and hazards recoring and storing of valuable knowledge base information ..

Pros:

Done safe is platform where all Health and safety reporting can be done.Form hazard reporting to Incident reporting with follow up actions and assigning of actions to completion of actions .On the same platform we can load all policies and procedures which can be used to train the workforce and also track overall compliance in Incident actions and Audit actions.

Cons:

I dont see features where training compliance can be tracked for reporting.There should be features to acknowledge that person has really read and understood a particular procedure from the Knowledge base and the user should also be able to generate a test form the knowledge base.This should be able to be tracked and reported for overall training compliance for an organisation .

HSI Response

4 years ago

Abdul, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. We've recently had updates on the platform to cover off the training compliance and reporting features as well as acknowledgments and version controls in the knowledge base. Reach out to our team at [email protected] and we will be sure to complete a demo of our new features and organise the upgrade in your system. Team Donesafe

Shane
QHSE Manager in Australia
Maritime, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great improvement to what we had

5.0 4 years ago

Comments: We have developed a very complex IMS within Donesafe after seeing the capabilities of the software. The system was developed over a 6 month period, which was only possible with a dedicated member on staff devoted to the project which is an additional cost. The main cons written above are all improvements we can see for the system that would have benefit to most users as Donesafe continues to develop their software. Overall, the experience has been positive, including the feedback from staff after implementation. After 5 months of being "live," we are seeing meaningful data captured within the system. Although the reporting in Donesafe can be limited, it can be exported into third-party software for really powerful analysis.

Pros:

The system is very modular and can be developed anywhere from a simple system to a complex integrated management system. The workflow and automation features reduce double handling and drive processes to really improve from the paper copy days.

Cons:

- Print function is a messy format with no quality work arounds (e.g. unable to print a single page within a group of forms) - Support and requested development can be very slow - Reporting options can be very limited and don't allow drill down within Dashboards - Integration with other systems for video is limited to Youtube and Vimeo, direct embedded code doesn't seem to work. - Mobile App is very basic - No manual or training provided from Donesafe for development

HSI Response

4 years ago

Shane, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. The print functionalilty, support, video, mobile app and video integrations have all been updated over the last few months. Please reach out to your rep or [email protected] for more information. Regards, Donesafe Team

Verified Reviewer
Verified LinkedIn User
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Donesafe what a winner! makes our business look so professional

5.0 6 years ago

Comments: We engaged Donesafe to provide a safety/audit/HR incident platform in the cloud for our many remote sites. it worked so well we then added on detailed workflows for contractor management. Many of our clients are international firms with their own stringent audit requirements. Our custom dashboards and reporting tools make our local teams look extremely professional. Our monthly/quarterly client audit meetings are a breeze and has helped us grow heaps of new business.

Pros:

In the cloud, configurability, easily adapted to our needs, ease of use, user-friendly for our team of all ages and IT skills. The onsite dashboards suitable to own internal and also our clients business reporting requirements. Flexibility to handle complex workflows and of course customisable.

Cons:

Custom work can get pricey, but well worth it in the end. My tip would be, have your workflows finalised initially to save you time and money in having to rework changes later.

HSI Response

4 years ago

Thanks for the review. Great to hear your experience with the Donesafe platform. Good tip on the implementation notes, customer project teams need to know and understand how they want the system and we can build that for them. We have dedicated business analysts per project to ensure this runs as smooth as possible. Thanks again and as always, stay safe out there. Team Donesafe.

James
James
Branch Manager in US
Verified LinkedIn User
Government Relations, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

5.0 5 years ago

Pros:

Ease of use and easy product for my staff to pick up and start using. Staff like it compared to what we had in the past. I like the V&V review notifications.

Cons:

Had a few quirks at first when we would try and do an observation it would take us to a Branch Inspection. But they have seemed to work that out

HSI Response

5 years ago

James, thanks for the review. We are thrilled that you gave us a perfect 5-star review and find Donesafe easy to use; the team will be happy to read your comments and feedback. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Thank you, Team Donesafe

Nathan
Crew Coach in Australia
Food Production, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software

5.0 4 years ago

Comments: 10/10

Pros:

The ease of using the software is what I like most about it, easy to find your way through the program

Cons:

I don't dis like anything as it is great.

HSI Response

4 years ago

Nathan, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Stuart
Operations Director in Australia
Entertainment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Flexible WHSE management software

4.0 5 years ago

Pros:

Its ease and breadth of configuration, its ability to make it user-friendly​,

Cons:

A few functions required workarounds in the early implementation​, most of which are now fixed. Screen layout in some areas is mobile device bias and misses the ​opportunity to be more elegant on a full screen.

HSI Response

4 years ago

Thanks for review Stuart. Great to hear your experience with Donesafe over the last 1-2 years. We continue to improve our product every month and your feedback has been added to our product management board. Thanks again and as always, stay safe out there. Team Donesafe.

Carlos
Resident Manager in US
Real Estate, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great app for Boiler

5.0 4 years ago

Comments: I recommend Donesafe to any building that would need readings and data right away for everyone to view.

Pros:

App is great and replaces the use of filling out paperwork and scanning and sending. App is easy to use and once the task is completed. Instantly others can view the data.

Cons:

Had an issue prior with syncing with the desktop software but was repaired right away. No issues on the app.

HSI Response

4 years ago

Carlos, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Abdo
Hse manager in Mauritania
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Practical tool for Hse professionals

4.0 5 years ago

Comments: The principal is very practical but need to simplify it, i use it for all incidents, hazards, observation recording

Pros:

I like the fact that donesafe is a web bases software

Cons:

Little bit Complicated

HSI Response

5 years ago

Abdo, thanks for the review. We are thrilled that you gave us a 4-star review and find Donesafe useful for Incidents, Hazards and Observation recording. The team will be happy to read your comments and feedback. Customer experience and satisfaction is our priority, for any additional assistance with the platform regarding its simplicity, reach out to [email protected] to work through your account. As a team, we can look to make changes to assist with the functionality and ease of use. Thank you, Team Donesafe

Alex
HR Generalist in US
Paper & Forest Products, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Safety

4.0 4 years ago

Comments: Having a global safety portal to help track and prevent future accidents has been great for our company. Also gives a chance to get more employees involved in reporting and safety training

Pros:

The product is very easy to use and the customer service has been outstanding! Has taken our safety tracking to another level.

Cons:

Is almost too big for our company and what we are using it for currently but excited about how we can grow it in the future

HSI Response

4 years ago

Alex, thanks for leaving us a great review. We are happy to hear that you find the product easy to use and our customer service has been "outstanding." Regards, The Donesafe Team

jack
assistant manager in Australia
Retail, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

donesafe

5.0 4 years ago

Comments: good

Pros:

the dashboard and its functionality, great for tracking

Cons:

there is a lot to look at on the one screen can get confusing

HSI Response

4 years ago

Jack, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Aaron
Facilities in Australia
Facilities Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Done Safe .

4.0 4 years ago

Comments: Very Good .

Pros:

features and the way it is set up is really good .

Cons:

Sometimes gets a bug and some of the tabs go missing .

HSI Response

4 years ago

Aaron, thanks for leaving a review. We are thrilled that you would recommend Donesafe to others. Thanks, The Donesafe Team

Steph
Administrator in New Zealand
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Piece. Of. Pie :)

5.0 6 years ago

Comments: A joy. A breeze. A task no one wants to do, made a little easier.

Pros:

The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant. And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!! Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!!

Cons:

I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol

HSI Response

4 years ago

Thanks for the review, Steph. Great to hear your experience with the Donesafe platform at European Autospares. Thanks again and as always, stay safe out there. Team Donesafe.

Rob
Director in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Really Easy WHS System for our Fast Growing Business

5.0 6 years ago

Comments: Solid overall. A comprehensive tool that enables our safety leader to be more informed, more productive, and make better decisions. Great work from an Aussie team!!

Pros:

Comprehensive and very intuitive software that has delivered on all the promises made during the sale process. Donesafe's platform is incredible in its flexibility - many different apps available make it likely there is something that will fit your needs - even those needs you come across once it is implemented.

Cons:

Constantly looking for one, but surprised to say I haven't come across one yet...

HSI Response

4 years ago

Thanks for the review, Rob. Great to hear your experience with the Donesafe platform. Thanks again and as always, stay safe out there. Team Donesafe.

Simon
Senior Specialist Onsite Service in Australia
Mining & Metals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Donesafe review

5.0 5 years ago

Pros:

Ease of use for the end user across all platforms and the ability for customisation by internal admin users.

Cons:

An improvement would be to enable drilling down on dashboard charts/visulisations.

HSI Response

5 years ago

Simon, thanks for leaving us a great review. Thank you, The Donesafe Team

Kevin
Business Owner in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant software!

5.0 5 years ago

Pros:

The software is very simple to use and acceptable price compares to other organisation.

Cons:

The system is very wise used and sometimes we have to contact Donesafe for the instruction.

HSI Response

5 years ago

Kevin, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements. From the Donesafe team.

Sharon
Specialist in US
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Lowe's Safety First

5.0 4 years ago

Pros:

easy to upload photos and great link back to my email

Cons:

we should have had it earlier-great idea and user friendly

HSI Response

4 years ago

Sharon, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team

Craig
Restaurant Managet in Australia
Used the Software for: 1-5 months
Reviewer Source

Complete tasks with ease, easy sign on and report functionality. Coalition of reports great

5.0 7 years ago

Pros:

The coalition of the report functions. Love the fact it all comes together when needed. Instant email of tasks needing sign off.

Cons:

Have not come across any issues so far which is pleasing. The software can be used on any device and desktop.

HSI Response

4 years ago

Thanks for the review, Craig. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe.

Paolo
Restaurant Manager in Australia
Food & Beverages, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use and sign off

5.0 6 years ago

Comments: Easy to collate and enter critical information

Pros:

Easy to use and sign off, clear steps when submitting events, actions are easy to sign off and easy to enter feedback

Cons:

sometimes hard to finalise instances, sometimes requires footage upload which is unrealistic with current available internet connections and the fact that CCTV records large file sizes in HD.

HSI Response

4 years ago

Thanks for the review, Paolo. Great to hear your experience with the Donesafe platform at McDonald's. If you are still facing challenges with file sizes and uploading please contact your Health and Safety team to make changes and offer assistance. Thanks again and as always, stay safe out there. Team Donesafe.

James
Restaurant Manager in Australia
Used the Software for: 1-5 months
Reviewer Source

Fantastic

5.0 7 years ago

Pros:

All my safety documents in one and can use it in a digital form so no need for paper anymore which is great

Cons:

Like to see more and more added to it over time to completely get rid of paper based checklists in the store

HSI Response

4 years ago

Thanks for the review, James. Great to hear your experience with the Donesafe platform at McDonald's. Thanks again and as always, stay safe out there. Team Donesafe.