---
description: Get information about FreshBooks price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: FreshBooks Price, Features, Reviews & Ratings - Capterra India
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# FreshBooks

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> Cloud-based accounting software designed that helps small businesses with invoicing, time tracking, expense management and more.
> 
> Verdict: Rated **4.5/5** by 4529 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FreshBooks?

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4529 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $21.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Discounts are available for annual billing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Activity Dashboard
- Activity Tracking
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billing & Invoicing
- Client Management
- Collaboration Tools
- Communication Management
- Customer Statements
- Customizable Invoices
- Direct Deposit
- Employee Database
- Employee Management
- Expense Tracking
- Financial Analysis
- Financial Management Software
- Financial Reporting Software
- General Ledger Software
- Income & Balance Sheet
- Invoice Management
- Invoice Processing
- Mileage Tracking Software
- Mobile Payments
- Mobile Receipt Upload
- Multi-Currency
- Multi-Period Recurring Billing
- Online Payments
- Payment Processing Software
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Project Management Software
- Project Time Tracking
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reporting & Statistics
- Reporting/Analytics
- Spend Control
- Tax Calculation
- Tax Compliance
- Tax Management software
- Time & Expense Tracking
- Timesheet Management
- Trip Logs
- W-2 Preparation

... and 16 more features

## Integrations (116 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 101 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software)
- [Mileage Tracking Software](https://www.capterra.in/directory/34115/mileage-tracking/software)
- [Accounting Software](https://www.capterra.in/directory/1/accounting/software)
- [Construction Accounting Software](https://www.capterra.in/directory/20003/construction-accounting/software)
- [Legal Billing Software](https://www.capterra.in/directory/20039/legal-billing/software)

## Alternatives

1. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26694 reviews)
2. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8547 reviews)
3. [Abby](https://www.capterra.in/software/1036470/abby) — 4.7/5 (604 reviews)
4. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3332 reviews)
5. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1487 reviews)

## Reviews

### "Simple and Efficient Accounting for Small Businesses" — 5.0/5

> **Sarthak** | *8 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: FreshBooks is very easy to use and has a clean, intuitive interface. I liked the invoicing and expense management features, which make it simple to track payments and spending. The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance. Customer support is also responsive and helpful.
> 
> **Cons**: Some advanced accounting features are limited, and report customization could be improved. Pricing can increase as more clients are added. Occasionally, there are minor bugs, but they do not significantly affect overall usability.
> 
> My overall experience with FreshBooks has been positive. The platform is easy to use and simplifies invoicing, expense tracking, and transaction management. The clean user interface and automation features save time, while reports provide clear visibility into finances. Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers.

-----

### "Great for freelancers..." — 5.0/5

> **Ashley** | *14 January 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Freshbooks is user friendly. It's simple to create invoices  which I do all the time. It saves so much time
> 
> **Cons**: There's nothing I don't like about Freshbooks. It's definitely more for small businesses though. If you are a larger business, I'd look elsewhere.
> 
> I've been using Freshbooks for about 3 years and have had a great experience. It's perfect for my cleaning business and has all the tools I need.

-----

### "Freshbooks over quickbooks" — 5.0/5

> **Aimee** | *2 May 2026* | Construction software | Recommendation rating: 10.0/10
> 
> **Pros**: Freshbooks is inexpensive and i have never had any problems with it. I used it for 3 yrs then switched to quickbooks online and regretted it. I am switching back this yr.
> 
> **Cons**: I had the cheapeat version and had to tyoe all the info from the receipts in mannually. I am going to look into a uograded version because qbooks messed my books up and was so expensive.
> 
> I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction.

-----

### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction software | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

-----

### "Irreplaceable" — 4.0/5

> **Paul** | *22 June 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Expense management is intuitive with the ability to add my receipts. It includes a time tracking system for services, and online payments are integrated to make collecting payments easier.
> 
> **Cons**: Less suited for advanced management (inventory, large teams). It can become expensive with additional options.
> 
> Perfect for freelancers, but  it quickly  shows its limits once the business becomes more  developed.

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