--- description: Get information about Planio price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Planio Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Planio](/software/144032/planio) # Planio Canonical: https://www.capterra.in/software/144032/planio Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/144032/planio?page=2) > Planio helps teams of any size ship their projects consistently on time and on budget. > > Verdict: Rated **4.6/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Planio? Technical teams use Planio for agile project management, issue and bug tracking, customer help desk, collaborative file sharing, and repository hosting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 28 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Redmine - **Location**: Berlin, Germany - **Founded**: 2010 ## Commercial Context - **Starting Price**: $199.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Subscription based pricing and an entirely free plan. We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Escalation - Archiving & Retention - Assignment Management - Audit Trail - Backlog Management - Backup and Recovery - Bug Tracking Software - Bug/Issue Capture - Code Review - Collaboration Tools - Customizable Templates - Dashboard Software - Document Classification - Document Management Software - Document Storage - Drag & Drop - File Sharing Software - Full Text Search - Gantt/Timeline View - Issue Auditing - Issue Management - Issue Tracking Software - Knowledge Base Management - Messaging - Milestone Tracking - Mobile Access - Mobile App - Prioritization - Project Management Software - Project Planning/Scheduling - Real Time Synchronization - Remote Synchronization - Reporting/Project Tracking - Resource Management Software - Search/Filter - Self Service Portal - Status Tracking - Surveys & Feedback - Task Management Software - Task Progress Tracking - Ticket Management - Time & Expense Tracking - Time Tracking Software - Two-Way Synchronization - Version Control - Workflow Management Software ## Integrations (3 total) - Bitbucket - GitHub - Google Docs ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Issue Tracking Software](https://www.capterra.in/directory/30675/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.capterra.in/directory/30675/issue-tracking/software) - [Bug Tracking Software](https://www.capterra.in/directory/30090/bug-tracking/software) - [Nonprofit Project Management Software](https://www.capterra.in/directory/32439/project-management-software-for-nonprofits/software) - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Document Management Software](https://www.capterra.in/directory/30063/document-management/software) ## Alternatives 1. [Jira](https://www.capterra.in/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Zoho Projects](https://www.capterra.in/software/169455/zoho-projects) — 4.5/5 (856 reviews) 3. [GitHub](https://www.capterra.in/software/129067/github) — 4.8/5 (6155 reviews) 4. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4561 reviews) ## Reviews ### "Solid Project Management with Room to Grow" — 5.0/5 > **Sandra** | *29 July 2025* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Planio is flexible and easy to adapt to different workflows. The customer support has been excellent. They reply quickly, give helpful answers, and are genuinely willing to assist. It feels like a well-rounded platform with everything in one place, which makes managing projects more straightforward. > > **Cons**: The mobile app experience is frustrating. I’d really like a simple, reliable way to manage things from my phone. Also, ticket customization feels limited. It would be helpful to have lanes based on priority and also be able to sort or group tickets within those lanes. I’d like to use custom templates in non-Help Desk projects too. Right now, tracker behavior is shared across all projects, but it would be much better if each project could have its own tracker settings. > > Overall, my experience with Planio has been positive. It’s a solid platform that covers most of what I need for project management. The flexibility and support are great, and it makes organizing work easier. There are definitely areas that could improve, especially around mobile use and ticket customization, but the core functionality is reliable and well thought out. ----- ### "Useful tool for project management." — 5.0/5 > **Daniel** | *12 January 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It is an innovative application that has an intrinsic project management under an agile methodology. This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked. It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services. > > **Cons**: Care must be taken when creating schedules, letters, tasks or tickets for any team member. It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line. They have notifications by email, but they do it in excess. > > The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more. ----- ### "Full-featured project management, but low innovation because they are stuck on Redmine" — 5.0/5 > **Steve** | *31 December 2021* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: I love Planio's implementation of the popular open source project management tool called Redmine. Planio is basically hosted Redmine, but they add in a very nice looking theme/skin for the UI, and then they added a ton of very helpful plug-ins and make the system bulletproof by hosting it in their proprietary cloud set up. I really love the agile Kanban board functionality, the checklists, and all the other plug-ins that extend Redmine and make Planio a fully featured project management tool. You can also use it for a bug tracking, CRM, helpdesk, or a variety of other flexible things by creating your own issue customizations and workflow. Essentially you get the best parts of Redmine, its stability, speed, customizability, and low cost, but they really take away all the painful parts like hosting, configuration, and plug-in purchasing. > > **Cons**: The thing that makes Planio great Is that it is based on Redmine, but that's also a huge weakness because Redmine as a product has progressed very slowly over the past few years and compared to the other SaaS offerings that compete with Redmine, it looks like it's basically stuck in time. Also, anything outside of the core project management or issue tracking modes are very basic. Planio implements plugins to make things like the CRM or help desk, but they are super simple and realistically no one with more than 50 employees would try to use this as their only help desk or CRM tool. You would be much better off with something like Odoo or a full-featured open source CRM, or something like Jira service desk, which is surprisingly reasonable in cost. Even though I've been a customer for years, I've recently had to switch my main product management team over to Asana because Planio just wasn't going to have enough features for what we're doing in the future. We will still use it for some stuff when we want to really customize the workflow and do some of the deep issue tracking that Asana can't do, but Redmine is really showing its age now and the Planio pricing plan just isn’t as cheap as it once was. > > Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more. ----- ### "Could be worse" — 3.0/5 > **Amy** | *31 August 2022* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Good customer support. Why does this field have a 40 character minimum? > > **Cons**: It's too complicated when you just want simple issue tracking. Hard to understand relationship between projects/trackers/statuses/categories etc without spending some time - not at all intuitive. Not a very nice looking UI. Wiki seems to be perpetually a mess and hard to navigate, but maybe that's just how we use it. Defaults for agile boards with \*every\* status across the top are impossible to use. > > Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug. ----- ### "Planio software review" — 4.0/5 > **Tanjina** | *20 November 2021* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: I like the dashboard and project assign options > > **Cons**: The pricing is high and has less user creation options ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/144032/planio?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144032/planio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data