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About Rubrik

Rubrik Security Cloud is a data security platform that delivers complete cyber resilience across enterprise, cloud, and SaaS.

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Pros:

Dashboard interface is extremely easy to use for real time tracking of backups. Great customer support if you experience any issues.

Cons:

Limited reporting built in to the system and not much report or audit customization availible. Also lackluster RBAC implementation.

Rubrik ratings

Average score

Ease of Use
4.7
Customer Service Software
4.7
Features
4.6
Value for Money
4.5

Likelihood to recommend

9.1/10

Rubrik has an overall rating of 4.8 out 5 stars based on 73 user reviews on Capterra.

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Filter reviews (73)

Burhan
Burhan
Senior Systems Engineer in US
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Ultimate Solution for Data Management and Protection

5.0 3 months ago

Pros:

Instant recovery of VMs using the direct mount feature of Rubrik. Ability to archive your backups to cloud storage. Ease of use

Cons:

Pricing and complex licensing options and naming of the features. Limited integration options with opensource virtualization solutions like Proxmox/KVM etc.

Blake
Sr. Systems Engineer in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I trusted them with our data and never regretted it.

5.0 4 months ago

Comments: Rubrik is the product I recommend to any business looking for backing up environments, especially virtual ones and databases. Have been using them for 6 years and have never regretted choosing them. The proof was when we survived a cyber attack thanks in large part to their recoverability and support during the experience.

Pros:

The web management portal is fast, api-based from the start, and top notch customer service and account teams. They have recovered all systems for me in the past and work quickly to resolve any issues. Non-stop updates for the product to add features and fix bugs.

Cons:

The reporting and filtering continues to need improvement though they have been adding features along the way. The AWS-hosted clusters are not as stable as the hosted hardware clusters but never any data loss in either case.

Verified Reviewer
Verified LinkedIn User
Wholesale
Used the Software for: 1-5 months
Reviewer Source

I am patiently awaiting the release of 4.1 which should bring massive improvements .

3.0 7 years ago

Comments: We haven't progressed far enough with the product to see value to our overall business objectives.

Pros:

Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores.

Cons:

I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fantastic data protection product

5.0 4 months ago

Comments: I'm using Rubrik for 8 years and I saw the evolution and the capabilities growing over the time. They are very innovative

Pros:

Rubrik is bringing simplicity where usually complexity is the rule. It helps to secure your data, your environment and can detect data loss and damages before they are actually reported

Cons:

I don't dislike anything about Rubrik, may be a bit too early to announce new feature before having them GA

Kristinn Rafn
Specialist in Iceland
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Old man yells at cloud

5.0 4 months ago

Comments: Overall everything works as described. It needs proper Postgresql support and better backwards compatability for legacy systems and the development is far too cloud focused for me. I want local access to the system and to be able to manage in the datacenter.

Pros:

The simplicity and how things just work. Rubrik support is also excellent unless you need support with Envoys.

Cons:

Being forced to move from on-prem management to cloud

Nick
CISO in UK
Pharmaceuticals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Fantastic solution and getting better and better

5.0 4 months ago

Comments: Overall a great experience, a world of difference from old backup and DR solutions

Pros:

Rubrik has changed our whole approach to backup and DR, has simplified and we no longer wait for backups to finish, knowing everything is secure and immutable is a great weight off our minds

Cons:

cost, can be pricey to get system configured for full DR solution support can be slow, we seem to get west coast USA support if we log tickets from the UK, takes a day to then get assistance

Bradley
Manager in US
Automotive, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great performer

5.0 3 months ago

Comments: We really like Rubrik and ar looking to expand it to other companies.

Pros:

Daily management was very easy and the user interface is easy to learn.

Cons:

Some of the initial hardware setup was a little confusing but we were able to figure it out

Verified Reviewer
Verified LinkedIn User
Legal Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product that makes data backup and recovery easy

5.0 4 months ago

Comments: The experience with Rubrik has been very positive. It has taken the job of data backup and recovery and enhanced it to secure the data with the many features that Rubrik continue to add with data security features with updates. Having the single gui to manage multiple sites make managing the backup and dat recoveries painless.

Pros:

It is very easy to setup backups and easy for anyone on the IT team to do backups

Cons:

Nothing I can think of at the moment. Rubrik keeps adding features that are great.

Julio
Infrastructure Administrator in US
Higher Education Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

It's not just backup

5.0 3 months ago

Pros:

The GUI is super friendly and easy to use. Setting up SLA is such a breeze and so is managing the backups and restoring.

Cons:

It can be costly if you want additional security features.

Jason
Senior Systems Engineer in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Works like it should

5.0 4 months ago

Comments: Rubrik is easy to use and recovery times are quick, it works as expected!

Pros:

Ease of use, great support. always innovating.

Cons:

Just minor things like not being able to push agents out. Better support for ReFS.

Daniel
Systems Administrator in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the Best Purchases I've Ever Made

5.0 2 years ago

Comments: There was one time that a fellow admin permanently deleted some backups without receiving confirmation on if they were still needed. It turned out that they were still needed and that the backups would be unrecoverable. There were multiple prompts to confirm this action, so we should not have expected it to be recoverable. However, the fantastic support team at Rubrik said "We can't make any promises, because the data should be deleted already. However, we're going to have our engineers use this as an educational experiment." While they were not able to recover all of the data, as it had been overwritten, they were able to piece together enough for us to get the most critical files. I have never seen a support team go this above and beyond the reasonable call of duty.

Pros:

The Rubrik appliance is reliable, has a robust feature set, their support team is world-class (seriously the best in the game), and updates add awesome new features far more often than new bugs.

Cons:

It can be a little pricey for small to mid size businesses, but It's well worth that cost. Other than that I have zero complaints.

Casey
Sr system engineer in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Backups made easy

5.0 4 years ago

Comments: Easy to install. Support is excellent. The product has saved us a few times with production servers going down. Instant recover is great.

Pros:

Setup was a breeze. Easy to create SLAs depending on how many snapshots you want of each vm. Migration to either azure or aws is also handy. Customer support is excellent.

Cons:

No cons at this point in time as we've had no issues whatsoever with the product.

Tatiana
IT Architect in US
Hospitality, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

My Rubrik experience.

5.0 4 months ago

Comments: Overall experience is great, but the product still needs some improvements.

Pros:

Love the ease of implementation and administration.

Cons:

Reporting and sorting in the reports need improving. Can't sort by most of the columns.

William
Service Desk Technician in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Operational Review: Rubrik VM Backup Performance and Reliability Feedback

5.0 4 months ago

Pros:

As a Service Desk Technician, you might appreciate Rubrik's straightforward user interface and ease of use, which can streamline the backup process for VMs. The automation features could also be a highlight, reducing manual intervention and saving time. Additionally, Rubrik's fast recovery capabilities might stand out, ensuring minimal downtime in case of data loss. Lastly, the scalability of the solution could be a pro, as it allows for growth without significant changes to the backup infrastructure. These aspects could contribute to a positive experience with Rubrik for VM backup in a company setting.

Cons:

Based on the information available, it seems there have been several issues reported with Rubrik, particularly concerning support cases and technical difficulties. For instance, there was a case where backup jobs were unable to replicate, causing significant delays and frustration due to the lack of timely support and data requested by the users123. Additionally, there were concerns about the reliability of the product, as jobs that were running smoothly suddenly halted without clear explanatio

Gary
DBA in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Rubrik is a standout data protection/security platform.

5.0 4 months ago

Comments: Our experience with Rubrik has been very positive. The installation and migration to the solution went much more smoothly than with previous products. The customer and technical support have been first class, with most issues being resolved very quickly.

Pros:

Rubrik just works right out of the box without any customization. The solution performed beyond expectation for the workloads we migrated from a competing solution that was not able to handle them.

Cons:

We have had some performance and functionality issues after a recent version upgrade.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Rubrik is a security company that performs backups.

5.0 4 months ago

Pros:

I love how the vision is set on security. In an age where ransomware is on everyones mind, we have to stay vigilant and maintain high standards in who we deal with. Rubrik is very concerned with security and pushes us to be better.

Cons:

It is not inexpensive to do something well. This is the case with Rubrik as well. If you use the features that you pay for, it is worth it. If you do not use the features that you pay for, it is likely going to feel more expensive.

David
David
Enterprise Data Management Supervisor in US
Verified LinkedIn User
Insurance Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Rubrik is a great way to go if you want quality backups

5.0 4 months ago

Pros:

The ease of use and confidence in our backups has allowed us to allocate our time to other projects. Compared to other tools that we have used in the past, Rubrik is miles ahead in this space.

Cons:

The migration to the Rubrik Security Cloud has been a little tedious and some items are not fully implemented as they were in the local CDM. Once these are ironed out, we will be back to fully satisfied with the product.

David
System administrator in Canada
Verified LinkedIn User
Construction software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Rubrik has agreat feature and potential

4.0 4 months ago

Comments: Even with problem or frustration, Rubrik is still one of the best backup platform

Pros:

Support Web single pane of glass community Api first

Cons:

Lack of GCP feature update QA seem to be not fully appropriate UI sometime not uniform Developpement still seem to be push and forget...(mean missing to include stuff when released...so need to be patience to have the whole thing)

Andrew
Storage administrator in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best around!

5.0 2 years ago

Comments: Moved to Rubrik from Avamar and it's miles better. APIs, software, speed, not having to have accelerators or proxies. Have had a few issues with figuring out a backup or new feature but one here and there is nothing compared to before. Support it useful and usually knows what to do but sometimes it does take a few tries.

Pros:

Speed. Backups are very quick, restores (especially instant ones) are very very quick.

Cons:

Sometimes figuring out why a backup failed requires you to open a support ticket, the errors aren't super useful or help and a lot of times it's a quick fix from them but a more descriptive error message would point to the same thing.

Melissa
Systems Engineer in US
Financial Services Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Recommend

5.0 4 months ago

Pros:

I love that everything is in one interface, the ability to create multiple SLAs is a massive win for my company. The additional protections that Rubrik allows from a security side is amazing.

Cons:

The knowledge articles some of the time are not the best, so you have to reach out to support to get further.

Nagarjuna Reddy
Senior Storage Sever Engineer in US
Entertainment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Modern Backup Solution with Enterprise features

5.0 4 months ago

Pros:

Hardware, Software, Support what not everything that Rubrik provides are very helpful for everyone.

Cons:

Require improvements in the Reporting. Sometimes we are unable to find the required feature.

Verified Reviewer
Verified LinkedIn User
Insurance Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Rubrik is worth the investment.

4.0 4 months ago

Pros:

The backup and recovery options have always exceeded our basic expectations. We've come to depend on them, and thus are now able to rule out most other options which don't meet our new standards.

Cons:

The move to their cloud-based services has at times been challenging. I can't say that they have always been as diligent as they needed before rolling out new features or changes. However, they have always been helpful in working through all issues.

Mark
Technical Architect in UK
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Rubrik Backup Solution

5.0 4 months ago

Pros:

Central management with archiving/replication built in!

Cons:

Terminology used on restores, exports, mounts, live mounts etc.

Nora
Systems Specialist in UK
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Simplifying Data Management with Excellence

5.0 4 months ago

Comments: Rubrik has been amazing for us! Its intuitive interface and seamless integration have streamlined our data management processes. Backups and restores are a breeze and the peace of mind it provides is invaluable. Plus, its robust security features ensure our data stays protected at all times. Overall, top-notch experience with Rubrik and would highly recommend!

Pros:

The best feature of Rubrik is its simplicity combined with powerful functionality. The user friendly interface makes complex data management tasks easy to execute even for users who aren't overly familiar with Rubrik.

Cons:

Initial cost - implementing Rubrik may require a significant upfront investment and complexity of integration - integrating it into existing IT infrastructure can be sometimes complex and you will need Rubrik's assistance to succeed

Brad
IT Lead in US
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Rubrik Review

5.0 3 months ago

Pros:

I like how easy it is to create policies and restore backups

Cons:

I wish we would be able to export backups as a pst file