--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 147 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 147 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (20 total) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 4. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (286 reviews) 5. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (146 reviews) ## Reviews ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "Billing workflow is tight and organized now" — 5.0/5 > **Sushil Kumar** | *20 March 2026* | Investment Management Software | Recommendation rating: 4.0/10 > > **Pros**: Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace. The automation handles all the sorting that we used to do manually. And the templates we put together for our most repeated situations - confirming payments, explaining late fees, laying out payment plan terms - have genuinely cut the time I spend on routine emails way down. > > **Cons**: Filtering options could be more detailed - being able to sort by invoice amount or payment due date would make tracking things down a lot quicker. > > About seven months since we brought Missive in and our billing process runs noticeably better. The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people. That's not a problem anymore - the whole team sees the same information and we speak with one voice. Wish we'd made the change sooner honestly. ----- ### "Tax season stress reliever for our team" — 5.0/5 > **Sneha** | *18 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: When tax deadlines hit, we're buried in client questions, document chasing, and extension paperwork. Missive keeps our tax prep team in sync when everything's crazy. Being able to route clients to the right preparer based on what they need - corporate versus personal, straightforward versus complicated - makes our whole operation flow better. > > **Cons**: Finding specific tax forms across different client threads could be more powerful - search works but takes longer than I'd like > > Rolled this out last filing season and it legitimately took some pressure off during our most intense period. Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance. That doesn't happen anymore - everyone's looking at the same conversations and we coordinate smoothly whether we're in the office or remote. Planning to stick with it going forward. ----- ### "Sales collaboration has never been this smooth" — 5.0/5 > **Garima** | *16 March 2026* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: Honestly the standout for our team is putting together client emails as a group effort. Everyone chips in on responses, leaves notes in the comments, and we make sure the message is spot on before anything goes out. The automated sorting takes care of keeping our pipeline tidy so we're not wasting time filing things manually. > > **Cons**: Search does the job but noticeably drags when you need to hunt through older conversations going back several months. > > Almost a year in now and this thing is woven into how our sales team operates daily. Knowing exactly who owns which deal matters a lot when teammates are on the road or taking time off. Bringing new salespeople up to speed has gotten considerably easier - they can actually watch how our experienced reps write to clients and pick up good habits naturally. Any sales team that needs to work together on customer emails should seriously look at this. ----- ### "Helps keep support emails organized" — 5.0/5 > **Aashima** | *11 February 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: We don’t have to forward emails internally anymore. It’s easier to jump in and help when volume spikes. Internal comments are useful for giving context before someone responds. missive makes it easier to manage shared support inboxes without stepping on each other’s replies. > > **Cons**: Some features are not obvious right away. It takes a bit of time to get comfortable with the layout. > > It’s helped the team stay aligned during busy periods. While it took some adjustment, it’s now part of our normal routine. Overall, it’s been a positive change. missive has made day-to-day support work less stressful. We can see conversation history clearly and avoid duplicate replies. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data