--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration - Workflow Management Software ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad Connect - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.6/5 (28972 reviews) 2. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14181 reviews) 3. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (293 reviews) 4. [Hiver Omni](https://www.capterra.in/software/142975/hiver) — 4.7/5 (148 reviews) 5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1008 reviews) ## Reviews ### "Effective tool for managing both payables and receivables" — 5.0/5 > **YUDHVEER** | *17 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Managing both accounts payable and receivable requires handling vendor payments and client collections simultaneously. Missive makes this much easier by allowing us to create separate shared inboxes for AP and AR, all within a single platform. > > **Cons**: It would be more effective with stronger integration capabilities with ERP systems. Currently, we need to manually update payment systems after email communications. > > We have been using Missive for our combined AP and AR operations for nearly eight months. It has significantly improved organization compared to our previous setup, which relied on multiple individual email accounts and forwarded messages. ----- ### "Reliable and Efficient Workflow with Missive" — 5.0/5 > **Amit** | *22 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual payment scenarios. Additionally, the ready-made response templates we have developed are highly effective, especially when managing repetitive payment confirmation requests throughout the day. > > **Cons**: Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway. It's a minor inconvenience but happens often enough to be noticeable. > > I have been using Missive for the past five years, and my experience has been very positive. It allows me to manage client communications and internal team communications in one centralized platform. I do not see a need to switch to any other software, as it provides everything I require. ----- ### "Replaced the chaos without adding new problems" — 5.0/5 > **Disha** | *9 June 2026* | Human Resources Software | Recommendation rating: 9.0/10 > > **Pros**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it. > > **Cons**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set. > > It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in. ----- ### "Keeps team email visible" — 5.0/5 > **Jatin** | *30 March 2026* | Renewables & Environment | Recommendation rating: 10.0/10 > > **Pros**: The internal notes feature - it's simple but really useful for adding context. We don't need to forward emails anymore to explain things to each other. Assigning emails is easy to do and change during busy times, which helps a lot. > > **Cons**: The default notifications are too loud until everyone adjusts their settings, and the mobile app doesn't have all the features. > > We use Missive every day for team email. It fixed many small problems and stopped us from replying to the same email twice. Took a little time to learn, but now it's just how we work. Really helpful for keeping track of ongoing conversations and avoiding duplicate replies. Setup took some effort, but once it was ready, it's been running smoothly. Overall, it does what we need without causing problems. ----- ### "One platform for both sides of the ledger" — 5.0/5 > **Sakshi** | *10 June 2026* | Translation & Localization | Recommendation rating: 10.0/10 > > **Pros**: Managing AP and AR simultaneously means constantly shifting gears between two very different workflows. Having separate inboxes for each function while staying in a single platform is what makes it workable - the old setup required jumping between accounts constantly, and this just doesn't. > > **Cons**: The ERP integration needs work. Right now we're still manually moving payment information between Missive and our accounting system after conversations close out, which defeats some of the efficiency gains elsewhere. > > Nearly eight months handling both payables and receivables out of the same platform, and the before-and-after is stark. Everything used to live in personal email accounts connected by endless forwarding chains - not really a system, just organized chaos. Having actual structure around how payments flow in and out has made the whole department run more smoothly. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data