--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17695 reviews) 2. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14156 reviews) 3. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (289 reviews) 4. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (148 reviews) 5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1003 reviews) ## Reviews ### "Collections finally under control" — 5.0/5 > **Parul** | *26 May 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: I really like seeing the full payment conversation history with each client - helps me understand how they pay and talk to them the right way. The tagging system we created (30 days late, 60 days late, payment plan, dispute) makes it easy to see which accounts need urgent attention. > > **Cons**: The phone version is decent but missing some computer features that would help when checking accounts while I'm out and about. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing slips through the cracks anymore. The teamwork features mean newer people can easily hand off tough collection calls to experienced staff. ----- ### "Great for coordinating marketing partnerships" — 5.0/5 > **insaram** | *7 May 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The real-time co-writing is probably the standout feature. When we're working on partner outreach or anything that needs careful wording, being able to build emails together makes a huge difference. Having the complete thread history visible also stops us from accidentally replying twice or missing something important. > > **Cons**: Analytics are pretty bare-bones. Would really like deeper data on how fast we're responding and how the team's performing overall > > About a year in now and it's completely changed how our marketing team deals with outside communications. The collaboration stuff ensures everything we send out matches our brand voice and is actually well crafted. Plays nice with the rest of our tech stack too. Getting everything configured the way we wanted took a bit of work upfront, but everyone got comfortable with it pretty fast ----- ### "Much better control over receivables tracking" — 5.0/5 > **Verified Reviewer** | *30 April 2026* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: Having the full payment conversation history right there helps me figure out how to handle each client - you can spot the patterns and adjust your approach accordingly. We built out a tagging system based on how overdue things are (30 days, 60 days, on payment plans, or disputed) which makes it dead simple to focus on the urgent stuff first. > > **Cons**: The phone app works fine for basics but missing some of the desktop functionality I'd want when I need to check on accounts away from my computer. > > Coming up on a year using this for collections and accounts receivable. Our collection rates are genuinely better - stuff doesn't fall off our radar anymore so we're actually getting paid quicker. Also really helps that newer folks on the team can easily bump tricky collection cases up to someone more experienced without a bunch of forwarding and explaining. ----- ### "Simple and effective tool for team email collaboration" — 4.0/5 > **Verified Reviewer** | *1 May 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Missive makes shared inbox management very easy and improves team collaboration through internal comments, assignments, and clear ownership of emails. > > **Cons**: Initial setup and workflow structuring take some time, and reporting features could be more detailed. > > Overall, Missive has helped us stay organized, avoid missed emails, and improve team coordination. It’s a reliable tool for managing client communication efficiently. ----- ### "Useful for managing tax season emails." — 5.0/5 > **Verified Reviewer** | *9 April 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Tax season means tons of client questions, document requests, and extension paperwork. Missive keeps our tax team organized when things get crazy. Being able to assign client emails to specific preparers based on their skills (corporate vs. individual, simple vs. complex) makes our work flow much smoother. > > **Cons**: The search could be stronger for finding specific tax document types across different client conversations. > > Started using Missive last tax season and it genuinely lowered our stress during the busiest months. Before, client emails were scattered everywhere and we'd sometimes do the same work twice or give clients conflicting advice. Now the whole tax team sees the same information and we can work together well even when working from home. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data