---
description: Get information about SatisMeter price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: SatisMeter Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SatisMeter](/software/153175/satismeter)

# SatisMeter

Canonical: https://www.capterra.in/software/153175/satismeter

> SatisMeter is a customer feedback tool that measures customer satisfaction (NPS) and monitors your product performance.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SatisMeter?

Product Managers, Customer Success, Growth Marketers, Product Marketers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SatisMeter
- **Location**: Praha, Czechia
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: All features and premium support included in every plan / Unlimited projects, users, and surveys
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Anonymous Feedback
- CES Survey Structure
- CRM Software
- CSAT Survey Structure
- Collaboration Tools
- Continuous Feedback
- Customer Profiles
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Integrations (14 total)

- Akita
- BigCommerce
- Cloudflare
- Customer.io
- Drift
- EnjoyHQ
- Geckoboard
- Intercom
- Mailchimp
- Salesforce Sales Cloud
- Segment
- Shopify
- Slack
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [360 Degree Feedback Software](https://www.capterra.in/directory/30666/360-degree-feedback/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software)
- [NPS Software](https://www.capterra.in/directory/32075/nps/software)

## Alternatives

1. [SurveySparrow](https://www.capterra.in/software/168823/surveysparrow) — 4.4/5 (121 reviews)
2. [XM for Customer Experience](https://www.capterra.in/software/152924/customer-frontlines) — 4.6/5 (255 reviews)
3. [Delighted](https://www.capterra.in/software/157973/delighted) — 4.8/5 (57 reviews)
4. [Staffino](https://www.capterra.in/software/1044294/staffino) — 5.0/5 (8 reviews)
5. [Feedbackly](https://www.capterra.in/software/142140/feedbackly) — 4.2/5 (36 reviews)

## Reviews

### "perfect platform to measure nps" — 5.0/5

> **Christian** | *1 November 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Simple platform to detect your promoters and understand your clients
> 
> **Cons**: I would like to be able to segment clients and understand those who do not score us

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### "My very basic use of Satismeter" — 5.0/5

> **Camille** | *22 October 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.
> 
> **Cons**: I guess I'd like to be asked by the Satismeter team if I need help or advice :)
> 
> Satismeter is always open in my browser \! The support team is always ready to help and I feel like this tool is truly reliable\!

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### "Great tool to segment your users and get feedback easily." — 5.0/5

> **Nicolas** | *12 July 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: Easy integration, and also easy to use for my users.  And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
> 
> **Cons**: It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.
> 
> Interesting way to collect feedback from my users.

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### "Helpful to understand and act upon promotors and detractors" — 5.0/5

> **Verified Reviewer** | *18 August 2020* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: - Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed
> 
> **Cons**: - There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better

## Links

- [View on Capterra](https://www.capterra.in/software/153175/satismeter)

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