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About Cloudflare

Cloudflare Inc. is a web performance and security company on a mission to build a better Internet.

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Pros:

The free plan is great for small to medium-sized websites. It has all you need at no cost.

Cons:

Also every now and then my site looks odd. I clear the cache on site and browser and it still looks odd.

Cloudflare ratings

Average score

Ease of Use
4.6
Customer Service Software
4.3
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.0/ 10

Cloudflare has an overall rating of 4.7 out 5 stars based on 491 user reviews on Capterra.

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Filter reviews (491)

Brian
Brian
Owner in Canada
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 2+ years
Reviewer Source

Cloudflare is Invaluable!!

5.0 9 months ago

Comments: Cloudflare has been an invaluable tool to help reduce the attack profile of the websites I run.

Pros:

The fact that it hides the origin IP of websites, and allows page rules to direct traffic, even on the free plan.

Cons:

No problems with Cloudflare at all, always use it for my and customer's domains.

Vikas
Software Consultant in India
Computer & Network Security, Self Employed
Used the Software for: 2+ years
Reviewer Source

CloudFlare is a hero!

5.0 4 weeks ago New

Comments: I migrated a lot of my clients to Cloudflare because of one reason or the other and they never disappointed me! One of my clients had a really bad Bot issue. The website would go down because a lot of bots would crawl and the bandwidth is taken up by the bots and real users would suffer. He would increase his resources to deal with the problem but when I moved it to Cloudflare, it was all taken care with just a few settings like a bit of magic. He saved a lot because he no longer had to increase the resources.

Pros:

It is the best in the market! After trying and testing various products, I can tell with confidence that CloudFlare is the best. The features, quality, pricing are all unmatched. Bot prevention and DDoS attack prevention is the best out there!

Cons:

I find the pricing a bit on the higher side but for the service they provide, I think it is worth the price considering that there is volume for your service.

Joel
CEO in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

When I needed to cancel service ....

1.0 last month New

Comments: Not so great. See reason for review above.

Pros:

It seemed to work, until I needed to cancel service and then the website was broken.

Cons:

When I needed to cancel service - well good luck with that. There's no obvious way to do it. They run you around. The website doesn't work right (links on the subscription page don't work, 404 error, etc). and it still says I'm going to be billed for another year. Finally I opened a ticket and then another ticket when I didn't get a response. Then I tried contacting them by phone, but they don't want to talk so the automated message told to me to open a support ticket. Chat is useless even if you pose as a sale. Still no human, as you get to fill out a form. So they really just do NOT want to hear from customers at all. And their support form has a million questions making it hard to reach them. For now, I have no recourse but to wait to see if my ticket is addressed, and if not, do a chargeback and fight with them at the banking level. I'm going to see if I can prevent the bank from allowing a charge from them, but the absurdity of feeling like I need to do that is ridiculous. I do not run my company this way. Complete opposite. We answer phones.

Vojtěch
Lead developer in Czechia
Computer Games, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

All-in-One Solution for your websites

5.0 5 months ago

Comments: I've had a really smooth experience with Cloudflare. In addition to domain registration, they offer many options to make your website safer, faster, and more efficient. It’s everything you could want in one platform.

Pros:

In my opinion, Cloudflare is the best domain registrar out there. You only pay the basic ICANN fee with no additional charges - at least that's what they claim. It's cheaper compared to competition either way.

Cons:

I wish they had a mobile app so I could monitor website stats and other details more easily. However, their website is well-designed, which helps make up for it. Another drawback is that you can't change a domain’s name servers without a paid plan.

Muhammad Suffian
System engineer in Italy
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An honest review by system engineer

5.0 9 months ago

Comments: Overall, Cloudflare delivers excellent security and performance enhancements, with its global CDN and DDoS protection being standout features. While there are some challenges with configuration and caching, the user-friendly interface and robust support make it a strong choice for most users.

Pros:

Cloudflare offers robust security features, improves website performance with its global CDN, provides reliable DDoS protection, and offers easy-to-use management tools.

Cons:

Cons of Cloudflare include potential service disruptions during configuration, occasional issues with caching, limited customization for advanced users, and dependency on their infrastructure for security and performance.

David
Optometrist in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

cloudfare review

5.0 3 weeks ago New

Comments: I believe Cloudfare successfully created a unique product(s) at the time this company first commercialized its products. I suspect that is why it became an industry leader

Pros:

small footprint on local computers. I have confidence in this company as it seems to have knowledgeable staff

Cons:

no negative feedback at the current time

david
Owner in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best DNS management solution I have found

5.0 last month New

Comments: I use cloudflare in my business to manage the DNS for all of my domains. It makes the process really easy, allows me to manage all of the DNS entries from a central dashboard and I can easily allow access to individual domains for third parties when required.

Pros:

I love how easy it is to set up and manage DNS on cloudflare and also the amount of functionality including the creation of landing page templates and redirection rules. I also love the fact that I can easily provide access on a granular basis to third party vendors or clients using cloudflare permissions management.

Cons:

I can'th think of anything that I don't like about cloudflare.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great online protection tool

4.0 last month New

Pros:

Cloudflare is a great online protection tool

Cons:

Cloudflare sometimes detects false positives connection

Kiril
Senior Developer in Bulgaria
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excelent for protection

5.0 last month New

Comments: I'm solo developer and I protect my clients sites with the Cloudflare.

Pros:

It secure the sites and it has s free version that is enough for basic protection.

Cons:

It is easy to use with included SSL certificates, DDOS protections, bot protections and more.

Erika
Data Analyst in Germany
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

DDos Protector

5.0 2 months ago

Pros:

It’s great for DDoS protection, has a global CDN, and gives free SSL certificates

Cons:

There’s a lot to figure out at the start. Some of the cooler advanced tools are only in the higher-paid plans

Amber
Part Owner in US
Construction software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Definitely didn’t enjoy it at all

1.0 6 months ago

Comments: Not good at all I wouldn’t use it again that’s for sure

Pros:

Easy to use, easy to navigate, very simple

Cons:

Couldn’t find certain apps because cloudfare wouldn’t allow it

Nicolas
Director in Mauritius
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Secure Domain Registration & Management via CloudFlare

5.0 2 years ago

Comments: Overall, CloudFlare is a tools that is critical to the proper functioning at the company: managing our DNS records, securing connection to our websites and generating analytics reports.

Pros:

We've been using CloudFlare for more than 5 years and one of the recent features that I absolutely love is to be able to register and renew domain right within the CloudFlare dashboard. We no longer have to deal with the troubles of registering for domains at one location and managing the DNS / transferring to CloudFlare.

Cons:

Customer support takes longer for clients in the lower paid tiers. I believe that a great company should provide support within a reasonable time-frame to all customer tiers.

Karambir
CEO in US
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cloudflare...has lost its luster

3.0 2 years ago

Comments: Cloudflare has evolved from a simple tool to guarantee 24/7 availability and quick response time. When I compared it to QUIC.cloud and LiteSpeed, I found it did not perform as well.

Pros:

Cloudflare provides a number of features that are important/essential for small business websites (DNS management, caching, SSL, etc.)

Cons:

Overly complex and increasingly expensive without achieving optimal performance and 24/7 guarantees.

Lee
Manager in UK
Civil Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cloudflare

5.0 9 months ago

Comments: I use Cloudflare for all my websites and recommend to everybody. Even at the free plan it offers enchanted security and and the fastest DNS in the world.

Pros:

Adding website to Cloudflare is very easy, you just need to change the nameservers. I really like Cloudflare because is adding another layer of security to my website. It has a fast content delivery network integrated and as i read all over the internet the fastest DNSs.

Cons:

There are no cons, from the free plan to Enterprise it offers some nice features.

Bill
Map Data Reviewer in Philippines
Government Relations, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare all over the world. Best network utility

5.0 10 months ago

Pros:

Tight and very well secured internet browsing.

Cons:

With these features, cost is higher but I mean, who would'nt pay more for web security?

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best Product for CDN and Security

5.0 last year

Comments: We are using cloudflare for DNS management, WAF and caching.The product is very easy to useIt is extensively customizableDocumentation is available API is easy to useIntegration is very easyWorkers are available Strong user communityProduct functionality and performanceStrong services expertiseDNS managementCan modify request and response headers

Pros:

The product is very easy to useIt is extensively customizableDocumentation is available API is easy to useIntegration is very easyWorkers are available Strong user communityProduct functionality and performanceStrong services expertiseDNS managementCan modify request and response headers

Cons:

Sometimes there are false positivesTo use the workers one needs to know about javascript

Josh
Consultant in UK
Management Consulting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall great ddos protection option

5.0 6 months ago

Comments: A reliable solution for website security and performance, offering strong protection and fast speeds.

Pros:

Excellent DDoS protection, fast content delivery, and reliable uptime with easy setup and use.

Cons:

Premium features can be costly, limited customisation, and occasional performance issues.

Michaël
Network and Security Engineer in France
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare review

4.0 9 months ago

Pros:

Efficient and one of the best services on the world

Cons:

Can be hard to setup. For example Cloudflared. Can also be quickly dependant of Cloudflare

Ilich Rafael
Ilich Rafael
Visiting Lecturer in Philippines
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Cloudflare up

4.0 9 months ago

Comments: Overall, my experience with cloudflare is good

Pros:

The pro about the cloudflare is that it serves as the buffer for different information that is connection in the server

Cons:

The Cloudflare has redundancy with existing hosting features, as the network provider of the user has already provided it to them

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best web application and cloud security

4.0 last year

Pros:

It has the multiple features for securing your application

Cons:

Nothing to like least about Cloudflare currently.

Verified Reviewer
Verified LinkedIn User
Airlines/Aviation, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

It promises security and performance.

4.0 last year

Pros:

I had the chance to test cloudflare's contribution to performance under healthy conditions. I can say that it was legendary service. so that; You'll be surprised that it's free. Reduces page load time by at least half.

Cons:

The company must configure the Turnstile service properly. Otherwise, it will constantly issue a verification warning when connecting or exiting the site, which of course is not pleasant for normal users or customers.

Jazmine
Csr in US
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Cloudflare

5.0 9 months ago

Pros:

I love that cloud flare keeps everything safe and helps ensure you wont get cyber attacked/hacked

Cons:

The loading up process was the most difficult

Ja'Keya
Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing for email security

5.0 10 months ago

Pros:

I have been using Cloudflare for a year or so and this have been the best for keeping secure information while emailing my clients. I never had to worry about any information getting into the wrong hands. WILL CONTINUE TO USE

Cons:

I don't have anything bad to say about Cloudflare

Renata
Naturopathic Doctor in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Confusing and hard to learn

3.0 last year

Pros:

It was useful to store the extra data I needed for my online business

Cons:

It was so confusing, I didn't understand how to use it and the team that implemented it for me managed it so thankfully I didn't have to learn.

Mwiruguzu
Content creator in Uganda
Broadcast Media, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

cloudflare gives enough security

5.0 last year

Pros:

The tool gives enough security to the websites and is easy to use

Cons:

You need to be a developer to use the email inbox functionality