18 years of helping Indian businesses
choose better software

About Adjust

Analyze all your data in one place for smarter, faster decisions with Datascape — the analytics solution built for mobile marketers.

Learn more about Adjust

Pros:

The service is the best in the market. The interface meets all my needs, and is always evolving.

Cons:

The simplicity of the dashboard can sometimes be negative. When you want to make a deeper analysis of the user, the platform ends up not answering.

Adjust ratings

Average score

Ease of Use
3.7
Customer Service Software
4.5
Features
4.1
Value for Money
3.4

Likelihood to recommend

7.1/ 10

Adjust has an overall rating of 4.2 out 5 stars based on 26 user reviews on Capterra.

Have you used Adjust before?

Share your experiences with other software buyers.

Filter reviews (26)

Eduardo
Eduardo
Senior Digital Analytics Analyst in Brazil
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good enough, but could be better.

4.0 5 years ago

Pros:

Most of the features are very intuitive, you can easily set up a new customer tracking link or add new events with just few clicks away. The testing console it's been a life savier for us, most of the time we do not have access to the source code so we use it for debugging new implementantions and fingerprinting.

Cons:

Despite of the all easyness found in Adjust we do miss a more user friendly analytics enviroment. Yes, we have access to the statistics but it is hard for the high level manager (and some of the day-to-day users) to have upfront, easy and direct insights from the platform. Some graphics showing CTIT to detect bad traffic, daily installs monitoring, assisted conversion and so on.

Leonardo..
Marketing Manager in Brazil
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Mobile attributions with Adjust

5.0 5 years ago

Comments: We were able to solve a measurement problem in business results with the entry of Adjust.

Pros:

Recognize paid media attributions in my mobile marketing actions.

Cons:

Need for hiring in local currency, in my case Brazil BRL.

Alex
Founder and CEO in US
Internet, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Useless tool

1.0 last year

Comments: In addition to the tool being useless, the customer experience with Adjust is plain horrible. Setting it up is extremely difficult, and their set-up documentation is both poorly written, inaccurate and often outdated. As a result, if you follow all of the steps in their materials, your set-up will be wrong! I had two people on my tech team work on it for a month, I even hired a consultant who claimed they knew all of its details, and I contacted Adjust several times. Adjust will barely respond. In the end, after days of labor investment, you might get set-up, only to find out that the main issue with the tool is that it doesn't work, even if you set it up right.
If you reach out to Adjust to cancel, know they will continue to charge you for a full year, even though the product never worked for you.

Pros:

There is nothing positive to be said about Adjust. The best I can say is there is a possibility to create custom reports, which can me marginally less useless than their horrible default reports

Cons:

Adjust is the most useless tool I have ever used. Basically, the reason you would use an MMP is so that you can compare the performance of different media you use for marketing, so you can optimize your spend. Adjust does not allow you to do that. Their attribution technology works differently depending on the platform, and as a result, you need to do math on a separate worksheet if you want to compare different channels, and even then the data is not comparable, so you would be just as well not using them at all.

Juan Manuel
Head of growth in Spain
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Adjust: 100% recommended for app developers.

5.0 7 months ago

Comments: Mobile measurement partner very complete and easy to use for an experienced marketer.

Pros:

Their new feature of custom dashboard. Simple and intuitive interface. Ease of connecting advertising platforms.

Cons:

I would like the retroactive data to be displayed in the week of user acquisition, not the week in-app events occur.

Verified Reviewer
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Powerful tool, but UI and payments methods needs to improve.

5.0 5 years ago

Pros:

the information available such as uninstall, click time, impressions, partner cost (facebook and google), are of great value to large advertisers, with large investments in paid mobile media.

Cons:

The purpose of Adjust is to assist with mobile attribution, and it does this very well; however, the user interface and campaign setting are not designed for applications that serve multiple business units. and the lack of a local payment method, generates many unnecessary tax costs.

Heather
Marketing Manager in Canada
Telecommunications, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Challenging for tracking app installs

2.0 5 months ago

Comments: Ultimately, we decided to part ways with Adjust and move to a new MMP instead.

Pros:

I liked using Adjust to generate tracking links.

Cons:

I found Adjust's tracking was difficult to process.

Ozan
Ozan
Project Manager in Türkiye
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Valuable tracking information for your mobile app

4.0 5 years ago

Comments: Adjust gives great audience data with ad intelligence. But it is not very easy to implement and use. And it should be really expensive when you activated tracking of all of the ad channels you used.

Pros:

Adjust is a valuable tracking tool for your mobile applications. When it comes to sales, attribution and conversion data Adjust gives really good and detailed information. You can also track custom links for conversion which is really essential when working with social media influencers. You can create a link and track which one generates more sales, downloads etc. Maybe the best part of Adjust is generating lookalike audiences for converting users so you can use it any ad platform supporting to import lookalike audiences.

Cons:

The user interface of admin panel is far away from being easy to use. Setup SDK should be another headache. It is ok that Adjust serves great insights but the price should be very very high when you activated the ad channel tracking.

Alex
Alex
Business Development Team Leader in Argentina
Verified LinkedIn User
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Mobile Tracking App

4.0 7 years ago

Comments: Adjust is a great mobile tracking software. Lacks the ability to do web attribution, so the only customer journey contacts you will see are mobile ones.

Pros:

Ease of use Flexibility among apps API integration in order to facilitate work Client Service Has improved the UI significantly

Cons:

Complicated measurement system. It's not easy to find a particular segment. When looking for a specific campaign it's complicated to find it because the search bar does not have the best capabilities. Does not have any tool/report to find untracked campaigns.

Erica
Ceo Busygates in Ghana
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Adjust is a must for mobile app marketers

5.0 5 years ago

Pros:

It is an amazing mobile app tracking software and the greatest feature for me is that it is very good at preventing mobile ad fraud by easily detecting fake clicks

Cons:

I am very satisfied with it. I have not come across any problem yet

Avner
Product manager in Israel
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good and reliable

4.0 3 years ago

Pros:

Adjust is good and reliable to use for attribution

Cons:

More complexed and need to have more tech expertise to integrate new partners.

Fernando
Performance Marketing Analyst in Brazil
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good platform

4.0 5 years ago

Comments: In general I like to use Adjust. The cost benefit is very good, and the tool is very complete. Their support is very good. Always very available and willing to talk and help.

Pros:

Adjust is very simple to use. They have a lot of documentation with all information you need to make an implementation and setup, and the dashboard are so simple to use and understand. The integration with other partners is so easy and the changes made start to work immediately. The dashboard contains the main KPIs, and is so clean and easy to use. It's perfect for a quick analysis.

Cons:

The simplicity of the dashboard can sometimes be negative. When you want to make a deeper analysis of the user, the platform ends up not answering. It is necessary to integrate Adjust and your database, which is more laborious and can end up making analysis more complex and time-consuming.

Verified Reviewer
Verified LinkedIn User
Computer Games, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A Necessary Evil

4.0 6 years ago

Comments: It's a necessary evil when you need attribution data. There are others, but most of our partners use Adjust. I really don't like the UI where you must click on an item a second time to get it to go away. It's difficult to learn and even the best / most experienced engineers seem to set it up wrong. Be ready to reach out to support if you're new to the platform as they are good.

Pros:

When set up correctly, it does provide attribution data...but there must be a better way! Good technical support

Cons:

- the UI is clunky and non-intuitive - it's overpriced for what you get

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

analyze about adjust

4.0 5 years ago

Comments: The customized support given by the company to Itaú has a great differential, where we can solve big problems quickly.

Pros:

The ease of creating deeplinks and trackers for implementing in applications is the big difference. Anti-fraud filters also perform very well.

Cons:

Platform with little intuitive navigation and no translation into Portuguese, which gets in the way of users with little experience

Verified Reviewer
Verified LinkedIn User
Banking, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good product for mobile attribution!

4.0 5 years ago

Pros:

On top of attribution, Adjust does a great job automatically pulling in cost data from major channels. Their fraud tool is easy to use and the custom audience builder is great for retargeting segments of users.

Cons:

The UI is a little tough to digest and takes some getting used to.

Verified Reviewer
Verified LinkedIn User
Retail, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Mobile analytics tools

5.0 2 years ago

Pros:

Comprehensive tracking and measurement capabilities, including in-app event tracking, in-app purchase tracking, and attribution trackingSupport for a wide range of platforms and ad networksIntegration with other marketing tools such as Facebook Ads and Google AdWordsUser-friendly and intuitive interface

Cons:

Limited ability to customize certain featuresSome features may require additional setup and configuration

kaique
performance marketing coordinator in Brazil
Real Estate, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

the best tool to track my app

5.0 5 years ago

Comments: Better experience with a data partner

Pros:

The service is the best in the market. the interface meets all my needs, and is always evolving

Cons:

my only point against is the loading speed of the platform

Yuksel
QA Manager in Türkiye
Computer Games, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Powerful Tool for Users Behavior Analysis

4.0 5 years ago

Comments: Adjust is very solid product and we’ve never been faced related issues coming from it and helps us to analyze our user's behaviors.

Pros:

You can see all your apps at once within the Adjust main dashboard. I like the quick side panels that show more details that you’re looking for such as app details at a glance. Having a statistic panel makes it easy to figure out what goes around behind your apps very well.

Cons:

Actually Adjust is a very solid product and meets our needs. The only thing I can add might be there could be new features like notifications/warnings allow us to set when some apps reach the thresholds. But again it is more a wish, not a dislike.

Allen
Allen
Performance Analyst in US
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Difficult to setup properly but works well once that is done

4.0 5 years ago

Comments: Great for mobile event tracking, but hard to set up initially

Pros:

Adjust makes it simple to track link clicks/installs/purchases or any other down-funnel metric once set up properly.

Cons:

User interface is a little difficult to navigate, multiple clicks to get to one action. Also, set up can be difficult for engineers to nail the first time

Marcelo
Partnerships Lead in Canada
Banking, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tracking tool for mobile Apps, but missing a few functionalities

5.0 4 years ago

Comments: My overall experience with Adjust is good, I really enjoy how easy it is to understand the key metrics of the App user acquisition channels so that we can prioritize the best performing ones and test new options. I recommend it to anyone who has an App and is looking to scale it with intensive user acquisition strategies.

Pros:

Very accurate for mobile tracking, easy to use and to set up new tracking links to be used in different acquisition channels. You can add as many users as you need as well as Apps.

Cons:

The reporting tool is not great, there aren't many options to customize charts and dashboard. Also, it misses the functionality of sharing customized reports with partners. However, you can always download the data on .csv or .xlsx.

Natalia
Mobile Marketing Analyst in Argentina
Leisure, Travel & Tourism, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Complete but improvable platform

4.0 5 years ago

Pros:

What I like the most about Adjust's product is how complete it is: you can find pretty much every metric and feature you need within their platform.

Cons:

Adjust's user interface could improve so that where to find the tools and how to use them becomes obvious for the user, which is not the current case. It would be nice to have more customizable view options as well.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Very nice

4.0 4 years ago

Comments: Nothing to complain.

Pros:

What I most like about Adjust is that it maximize the impact of my mobile marketing.

Cons:

What I like least is that it’s a little complex in the beggining, but after you learn how to use, it’s helps a lot.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

A nice software!

4.0 4 years ago

Comments: This software has been helping to prevent fraud in my company.

Pros:

What I like most about Adjust is that it is a very intuitive software.

Cons:

What I like least about Adjust is that it could have more features.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good apptracker

4.0 5 years ago

Pros:

What I most like about Adjust are the antifraud filters and the modelling attribution.

Cons:

What I least like about Adjust is the price, so expensive.

Vishwanath
Designer in India
Used the Software for: 1-5 months
Reviewer Source

Adjust is a business insight stage for versatile applications.

5.0 7 years ago

Pros:

Change is a business knowledge stage for portable applications, giving the most astounding quality investigation and attribution answers for organizations around the world.

Cons:

Adjust is the main attribution supplier to actively prevent mobile performance promotion extortion etc.

Beth
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A little confusing but valuable

5.0 6 years ago

Comments: Really looking forward to see how powerful this thing is.

Pros:

Adjust makes it super easy to create trackable links by campaign

Cons:

Adjust is super valuable to my clients, but is not extremely easy to navigate