--- description: Get information about Dynamics 365 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.in/software/157279/dynamics-365 Page: 1 / 235\ Next: [Next page](https://www.capterra.in/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5839 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5839 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Activity Dashboard - Bank Reconciliation - Billing & Invoicing - Campaign Management Software - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management Software - Customer Engagement Software - Data Connectors - Data Visualization Software - Dispatch Management - Email Marketing Software - Employee Scheduling Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - For Call Centers - For Insurance Industry - For Real Estate - General Ledger Software - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management Software - Labor Forecasting - Lead Capture Software - Lead Management Software - Profit/Loss Statement - Project Management Software - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Self Service Portal - Support Ticket Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management Software ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.in/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.in/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.in/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software) ## Alternatives 1. 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Microsoft support was helpful when we had big issues.i guess it's value for money overall and easy to use . > > **Cons**: Its way too expensive for small business like us. The learning curve is very steep, took almost 2 months for my team to get comfortable. Sometimes it becomes slow and there are random bugs with invoicing and bank sync. Customization is powerful but needs developer help which costs extra... > > We started using Dynamics 365 last year for our sales and finance management. Its really strong software but feels like its made for big companies. For daily work its okay after training but many times we waste time fighting with the system. Good for medium to large businesses but if you're small maybe look for simpler options. Still using it because data is safe and integrated but not fully satisfiied with the pricee ----- ### "Efficient and Scalable Business Solution with Strong Microsoft Integration" — 5.0/5 > **Manish** | *29 April 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Microsoft Dynamics 365 is its seamless integration with Microsoft 365, Azure, and Power Platform. It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient. > > **Cons**: The platform can be complex to set up and customize. Licensing is relatively expensive and sometimes difficult to manage. Performance may vary in highly customized or large environments. > > Overall, my experience with Microsoft Dynamics 365 has been positive. It’s a powerful and flexible solution that improves productivity and streamlines business processes when properly managed. ----- ### "Reliable Solution for Business Operations" — 5.0/5 > **Sarita** | *15 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Dynamics 365 offers a wide range of business management features within a single platform, helping teams streamline operations and improve collaboration. Its integration with Microsoft tools, customizable workflows, and reporting capabilities make it easier to manage customer relationships, track performance, and increase overall productivity. > > **Cons**: Dynamics 365 is feature-rich, it can feel overwhelming for new users because of the number of tools and configuration options available. Some customizations require additional time and technical expertise, and the initial setup process can be more complex than expected. > > My overall experience with Dynamics 365 has been positive. It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place. The platform offers good flexibility and integrates well with other Microsoft products, which helps improve day-to-day productivity. ----- ### "A Decent CRM Option for Small Teams" — 5.0/5 > **Brian** | *19 July 2026* | Nanotechnology | Recommendation rating: 9.0/10 > > **Pros**: I've been using Dynamics 365 for about two years now, and it's been a pretty solid choice for our business. The customer service module works well enough, and I appreciate the flexibility it offers. Our team has found it easy to use and navigate, which is a big plus. > > **Cons**: One thing that took a bit to figure out was the reporting feature – it's not a huge deal, but it would be nice if it were more intuitive. We've also experienced some minor issues with data import, but the support team has been responsive and helpful. > > Overall, my experience with Dynamics 365 has been very positive, with the system proving to be a valuable asset for our team's daily operations. I appreciate the intuitive interface and the ability to customize it to suit our specific needs, which has greatly improved our workflow efficiency. ----- ### "Functional Consultant" — 5.0/5 > **Nikhil** | *8 December 2024* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: Integrated all departments in one place, Finance, Purchase, Sale and Warehouse > > **Cons**: Manual over-writing with code functionality > > Using Dynamics 365 in our company at all levels P2P, R2R, Finance Module, Production Module, Quality Check ----- Page: 1 / 235\ Next: [Next page](https://www.capterra.in/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data