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About NordVPN

NordVPN is the #1 VPN in the world featured by Forbes, PCMag, CNET, TechRadar, and other media and review platforms.

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Pros:

The user interface is very easy to use and connects rapidly.

Cons:

Plan renewal dates seemed to change over the 3 months I used it so I missed this first cancellation date so needed to pay for an extra month.

NordVPN ratings

Average score

Ease of Use
4.6
Customer Service Software
4.3
Features
4.6
Value for Money
4.4

Likelihood to recommend

8.6/ 10

NordVPN has an overall rating of 4.6 out 5 stars based on 1,362 user reviews on Capterra.

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Filter reviews (1,362)

Lois
Lois
Copywriter in Cyprus
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Most robust VPN out there - but watch out for pricing

5.0 4 months ago

Comments: Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well.

Pros:

It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop.

Cons:

It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient.

Bryan
Director of Technical Operations in US
Market Research Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Secure, easily managable for Admins

5.0 5 months ago

Comments: It's been great. No issues and we've been able to customize our plan as we needed to.

Pros:

Allows you to easily admin the entire company by setting special gateways, groups and access to specific features within the control panel.

Cons:

Some of our users had issues with bandwidth when using the VPN client, but it was easily resolved by changing the protocol Nord was using (Lynx is typically best).

Panagiotis
Courier services in Greece
Verified LinkedIn User
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 1-5 months
Reviewer Source

One of the best VPN services.

5.0 3 weeks ago New

Comments: Im using it last 3 months without a problem.

Pros:

Easy of use and many servers to choose from.

Cons:

Sometimes the speed is very low but you can select faster servers from list.

Jacob
Jacob
Attorney in US
Verified LinkedIn User
Law Practice, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Solid product but they will steal your money

3.0 3 months ago

Comments: Product is great but customer service is terrible. I was 2 days late in canceling my subscription, but they refused to refund my money for the month even though I hadn't used the service in those 2 days and no longer needed it. They said it went against company policy, but that's really just an excuse to steal my money. Make sure you stay on top of your account if you purchase their product, or they will screw you.

Pros:

The product itself actually works fairly well most of the time

Cons:

Terrible customer service, terrible policies. They will steal your money.

Ivan
Internal trainer and technical support in Croatia
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

NordVPN - Not a bad solution

4.0 3 months ago

Comments: After the initital troubles I set it up and it runs all the time. When I want to access some country VPN for whatever reason I can do it quickly. Overall, it is an OK VPN app but I wouldn't say it is the best there is.

Pros:

I like the main app screen which directly offers to quick connect to a VPN servers. Also, the main screen offers the option to easily switch server in the selected country but also change it right there and connect to another country. I like the option of encrypted storage.

Cons:

The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base. Also, the support is fast but don't have a lot of answers except for those that are already available on their pages. I was connected to 5 or 6 agents in 45 minutes until I gave up and managed to solve the issue myself.

Verified Reviewer
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My honest opinion about using NordVPN

5.0 9 months ago

Pros:

First, in my country, there are some websites we normally use to access to gather information like school related lessons on the internet to teach my students which in case I require a vpn service in order to access some of the websites that are blocked. Nordvpn gives me the option to freely access the internet without any restrictions whatsoever. The connection speed is blazingly fast even if the vpn server is located thousand of miles away from my location. Features like kill swtich are useful for me as to prevent me from using VPN service to some of the software that don't require it. I also like the deals of Nordvpn, especially if you considering for buying long-term, you should buy it as it is more worth it than buying short terms like months which you will likely pay more most of the times.

Cons:

Sometimes, there are some issues that can surface if I am trying to connect to the server, like connection timeout in the midst of connecting. Some servers require more time than others to be able to connected. I also find the performance to be slow for the first time of opening it. Navigating through the app is okay at best.

Verified Reviewer
Verified LinkedIn User
Insurance Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Helps you stay secure continuously

5.0 9 months ago

Pros:

Its user-friendly. Set and forget. Easy to disable temporarily as well.

Cons:

Overall, I think the price would be a little bit less

Evandro Cláudio
Administrator Assistant in US
Accounting Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

NordVPN and the wonders of cloak mode

4.0 4 months ago

Comments: I wanted to use Nordvpn because of the cloak mode for websites that block vpn.

Pros:

The fact that it has an feature that allows website to not detetec that you're on a vpn proxy connection is super

Cons:

The prices are exorbitant but for that cloak mode it's kinda worthy.

Chris
Owner in Canada
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pricey, but a good product!

4.0 last month New

Comments: Overall it’s been good. I haven’t noticed slower speeds!

Pros:

I like that it keeps us safe when we use the internet. I travel quite a bit so being able to connect when using public WiFi is awesome.

Cons:

Cost! Very pricey, especially when you move to a private IP.

Ahmed
Advertising and publicity officer in Egypt
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

My experience with NordVpn

5.0 last month New

Comments: My experience with NordVpn
I can say that it is one of the best experiences and that it is my number 1 choice and that it is better than many programs with ease of use, simple interface and connection speed

Pros:

The advantages of NordVPN include its ease of use, superior protection, and ease of registering an account, along with the speed of connecting to servers, with the presence of many countries that you can connect to via NordVPN, and many features, the most prominent of which is the ability to run the account on 10 devices.

Cons:

I have not encountered any negatives in NordVpn yet.

Gokul
Gokul
Security Assessment Engineer in India
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Secure Connection

4.0 5 months ago

Comments: Overall I'm using it for my day-day activities and I recommend people to go for it.

Pros:

It provides seamless tunneling to the network which I wish to connect securely from my place to where I want to and access the resources for my purpose.

Cons:

Occasionaly the latency increases when I connect to a server in different geographical region

Lucie
Customer Service Consultant in UK
Insurance Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A good way to stay safe online

5.0 2 months ago

Comments: NordVPN is a comprehensive VPN app full of useful features that secures the internet connection from potential threats. Is fairly priced and offers fast connection around the world with many servers available. If you just want just a secured connection or content from other countries NordVPN is the perfect app.

Pros:

The ease of use the a main reason for using this service, the app is easy to install and setup. I sometimes use just the browser extension, witch is an excellent addition, to browse safely on the web when I use other than my main device. Another thing to mention is that is available for all devices, PCs and smartphone.

Cons:

There is nothing to dislike, everything work great.

Shushanta
AI Engineer in Ireland
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

NordVPN review

4.0 12 months ago

Comments: Using NordVPN has been a bit of a mixed bag for me. On the one hand, it's like wearing a comfy, incognito cloak online. My browsing feels secure, and I can access geo-restricted content like a sneaky treasure hunter. Plus, the interface is as user-friendly as a talking parrot, making it easy to navigate.

Pros:

Worried about grumpy gremlins stealing your online cookies? Fear no more! With NordVPN, your internet travels become a magical whooshing slide through a rainbow of encryption, hiding your identity from even the sneakiest of squirrels. So go forth, brave adventurer, and explore the wild internet jungle with confidence, knowing a trusty (and slightly sassy) dragon is guarding your digital treasure!

Cons:

While NordVPN boasts a shiny suit of armor, it's not invincible. Sometimes, your internet connection might slow down to a snail's pace, making you yearn for the days of dial-up. Additionally, some streaming services might see through your disguise, leaving you feeling like a penguin at a flamingo pool party. And lastly, using a VPN might be illegal in certain lands, so always check the rules before taking the plunge!

George
Manager in UK
Human Resources Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Online Security

5.0 8 months ago

Comments: NordVPN offers me the best security when browsing the internet, is available on all devices with an secure and fast connection. An important feature worth mentioning is Dark Web watch, you are informed when you email address and password is found and you can change it before it can do some damage.

Pros:

Going online without any security these days is crucial. I really like NordVPN because it offers an anonymous browsing on all devices you have. The app is easy to install and setup on your PC, I installed the app on my devices (IOS and Android) and browsers extensions too. The connection via the VPN is fast and there are multiple location to choose from.

Cons:

There are no cons for NordVPN, everything work like a charm.

Dean
Regional Sales Manager in UK
Supermarkets, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

NordVPN - be safe online

5.0 7 months ago

Comments: NordVPN is an important app that I use it on all my devices, it offers good speeds and many location around the world i can use.

Pros:

The most important feature for me is the availability on all devices i use. The app is available on both Android and IOS and it can be used as a browser extension. It offers me a security layer online for me and my family. Another important feature is the Dark Web Monitor that informs me when my passwords are leaked on the dark web.

Cons:

There are no cons for NordVPN, and i have used it for some time now.

Austin
Seller in US
Consumer Goods, Self Employed
Used the Software for: 1+ year
Reviewer Source

NordVPN User Review

5.0 8 months ago

Pros:

What I like about NordVPN is the simple fact of how safe I feel whenever I’m on the Internet. I love that I can browse what I want without being targeted for ads or the possibility of somebody getting my information just from something simple I think Nord VPN is a great VPN for anyone that doesn’t know anything about them, they are very self-explanatory on what they do and how do use it in the benefits of using NordVPN.

Cons:

Sometimes the price of NordVPN is the only thing I don’t really like about using this VPN, but the service is well worth the money you’re spending for it.

Verified Reviewer
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great value, easy to use on all devices

5.0 last year

Comments: Great! I've recommended it many times and will continue to use and recommend it further.

Pros:

Connecting through NordVPN gives me peace of mind when travelling and on non-home connections.

Cons:

It's easy to forget it "on", but given it doesn't cost more to use it more, that's a null point. You might just realise some search results don't seem right, until you switch back to your home country.

Jonathan
Interpreter in US
Translation & Localization, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Connect everywhere, from everywhere

5.0 5 months ago

Comments: I have used different VPNs and this one does the job for a good price

Pros:

It has lot of different server options, and it tells you if your information could be compromised.

Cons:

I have not found an issue with it yet. Everything works fine.

Kalen
Owner Director in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Professional Security at a Great Cost

5.0 8 months ago

Pros:

NordVPN provides me with a sense of security to safely conduct business without compromising customer information.

Cons:

Was initially difficult to install but customer support was very helpful.

Gil
physician in US
Hospital & Health Care, Self Employed
Used the Software for: 1+ year
Reviewer Source

NordVPN is the best

5.0 11 months ago

Comments: i strongly recommend it to any first timers

Pros:

easy to use and navigate and provides utmost protection

Cons:

none, there are no cons or anyhting that I did not like

Bradley
Marketing Director in Canada
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy setup and integration for end-users.

4.0 last year

Comments: Good. Been using this VPN suite for years now. Reliable.

Pros:

Ability to scale to other important products within the Nord ecosystem. Easy integration and setup.

Cons:

Choice of VPN servers is rather small. Ability to monitor traffic a bit lacking.

Stephen
Marketing in UK
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Does what it is meant to

5.0 last year

Pros:

Really good software. Would highly recommend to anyone looking to keep safe

Cons:

I cannot fault nord VPN as it does what it is meant to!

Giacomo
Trainer in UK
Professional Training & Coaching, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Well spent money to surf securely on the Web

5.0 8 months ago

Pros:

First of all what I really like about Nord VPN is that you can surf on the Web by registering yourself in other countries than the one you are located in, keeping in hand a strong security against malware and trackers. Moreover, I really love the fact that when entering certain web pages, NordVPN blocks the entrace when recognising it is a not safe website.

Cons:

In my personal experience, I didn't encounter any issues at all. However for Windows software it might take few minutes turn on once switched on the device

Caitlin
Assistant in US
Accounting Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The only VPN I’ll use!

5.0 last year

Pros:

I liked most about the software that I know I’m protected while on the internet.

Cons:

There is nothing so far that has been bad. It’s worked very well.

Layla
Blogger in US
Entertainment, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Enhances Online Security

4.0 last year

Pros:

NordVPN increases your online security by protecting your internet connection and privacy online. It essentially hides your IP address and affords you more peace of mind to use public Wi-Fi hotspots safely. I love that NordVPN is easy to set up and makes me feel more secure about using the internet.

Cons:

It can be overwhelming to search for the right VPN and, although NordVPN throws a lot of information at you about how their system works, it's worth spending the time to read through it to make sure it is the right solution for you.