--- description: Get information about User Interviews price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: User Interviews Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [UX software](/directory/31036/ux/software) > [User Interviews](/software/169122/user-interviews) # User Interviews Canonical: https://www.capterra.in/software/169122/user-interviews Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/169122/user-interviews?page=2) > User Interviews helps teams make better business decisions with fast, affordable participant recruiting and research ops management. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses User Interviews? User Interviews serves product, design, UX, and marketing teams. We work with companies, agencies, and freelancers who prioritize users, testing, and iterating to create better products. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 32 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: User Interviews - **Location**: Cambridge, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Usage Based - **Pricing Details**: Uses a primarily usage-based pricing model with two paid tiers that list explicit prices and several custom-priced annual plans. The Pay As You Go plan is usage-based at $49 in USD. The Essential plan is also usage-based at $36 in USD with annual billing. Additional Workflow and CRM plans have annual contracts with custom pricing, and a higher-volume Custom plan also uses annual custom pricing. No free trial is indicated. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, New Zealand, South Africa, United Kingdom, United States ## Features - Annotations - Audience Targeting - Collaboration Tools - Customizable Templates - Multi-Channel Distribution - Panel Management - Prototype Creation - Quantitative Metrics - Reporting & Statistics - Reporting/Analytics - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Usability Testing - User Journeys - User Research Analysis - Video recording/Transcriptions ## Integrations (9 total) - Census - Google Meet - Lookback - Loop11 - Microsoft Outlook - Sprig - SurveyMonkey - Typeform - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [UX software](https://www.capterra.in/directory/31036/ux/software) ## Related Categories - [UX software](https://www.capterra.in/directory/31036/ux/software) - [Market Research Software](https://www.capterra.in/directory/10041/market-research/software) - [User Testing Software](https://www.capterra.in/directory/32295/user-testing/software) ## Alternatives 1. [BrowserStack](https://www.capterra.in/software/162900/browserstack) — 4.6/5 (774 reviews) 2. [Lyssna](https://www.capterra.in/software/178766/usabilityhub) — 4.6/5 (87 reviews) 3. [Hotjar](https://www.capterra.in/software/163516/hotjar) — 4.6/5 (543 reviews) 4. [Lightster](https://www.capterra.in/software/1063000/lightster) — 4.7/5 (9 reviews) 5. [XM for Strategy & Research](https://www.capterra.in/software/72396/strategy-and-research) — 4.7/5 (426 reviews) ## Reviews ### "Reliable Tool in the Tool Stack" — 5.0/5 > **Kelly** | *2 April 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable participants, customer service > > **Cons**: Missing some helpful features around scheduling, screener survey questions, and unmoderated workflows > > I've used User Interviews for years. I really appreciate, their product, their reach, and their commitment to maintaining a good participant pool. ----- ### "Seemingly Good Opportunity, Bad Experiences" — 1.0/5 > **Ananda** | *25 February 2025* | Information Technology & Services | Recommendation rating: 3.0/10 > > **Pros**: This is a work from home opportunity, which is in huge demand. > > **Cons**: User Interviews needs to do a better job of monitoring and punishing scammer behavior by researchers on its platform. The researchers on the platform use "application surveys" to gather valuable yet remunerated feedback from users. These researchers also tend to refuse payment to users for vague and unfounded reasons, after users submit their feedback. User Interviews can be fantastic but as long as researchers like this are allowed to abuse the platform, the company will decline in user trust. > > Overall, it wasn't worth it to take on the participant opportunity at User Interviews. ----- ### "User Interviews allows for quick earnings simply by providing your own opinions\!" — 4.0/5 > **Natalie** | *22 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: User Interviews makes it really easy to earn for providing your opinion on personal experiences and even fun tasks. I get to express my feelings, provide useful information to researchers, and be rewarded. > > **Cons**: Sometimes the listed tasks approve me but then reveal to be applicable. A recent example was where I passed the prequalifying survey, but the actual task questions were not compatible with my technology. It was frustrating. > > Overall, User Interviews has been very rewarding. I have been an active user for many years and appreciate how much I have been able to earn from simply providing my opinions in reasonable amounts of time obligated for doing so. ----- ### "Simplistic yet Innovative\!" — 5.0/5 > **Jadah** | *5 December 2018* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively. It is a streamlined way to expand your reach and increase your audience. The program works fluidly and at an extremely balanced \& fair rate that allows for maximum use. I love this product\! > > **Cons**: There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions. > > The benefits are largely the saving of both time and money. This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform. I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need. ----- ### "Great for helping with recruiting" — 5.0/5 > **Rachel** | *7 April 2023* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: I appreciate that I can recruit relatively easily. It makes scheduling and recruiting for research projects much simpler than it usually is. > > **Cons**: I think that the biggest downside is there are not that many features outside of recruiting. I think that this is understandable given the cost, however. > > Overall, User Interviews makes recruiting much easier when running research projects. The best feature is there is a pay as you go plan, so even if your organization isn't conducting research constantly, you can recruit as needed. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/169122/user-interviews?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/169122/user-interviews) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | | pt | | | pt-PT | | ----- ## Structured Data