---
description: Get information about Ooma Office price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Ooma Office Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office)

# Ooma Office

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> All-in-one AI VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use.
> 
> Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ooma Office?

Ooma Office is a flexible AI integrated cloud solution suitable for businesses of all sizes and industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 248 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ooma
- **Location**: Sunnyvale, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $19.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Ooma Office starts at $19.95 per month per user, including one toll-free number, no contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- Chat/Messaging
- Conferencing
- Contact Management Software
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- SIP Trunking
- SMS Messaging
- Two-Way Audio & Video
- VoIP Software
- Voice Mail

## Integrations (8 total)

- HubSpot CRM
- Intuit QuickBooks
- Jobber
- Pipedrive
- Sugar CRM Connector
- Zapier
- Zendesk AI
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Cloud Communication Platform](https://www.capterra.in/directory/31362/cloud-communication-platform/software)
- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)
- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.in/directory/31102/cloud-pbx/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (888 reviews)
2. [800.com](https://www.capterra.in/software/208208/800-com) — 4.7/5 (364 reviews)
3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
5. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (468 reviews)

## Reviews

### "Get Ooma for Phones and Communications" — 4.0/5

> **Joseph** | *17 October 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: full communications stack with fair pricing
> 
> **Cons**: can sometimes be a little glitchy - what comms platform isn't though
> 
> very good - easy administration - responsive customer service

-----

### "An underwhelming VOIP service that started off very promising." — 2.0/5

> **Rachel** | *15 November 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Ooma did let us consolidate phone service among different sites in one easy to manage dashboard.
> 
> **Cons**: The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating.
> 
> Paying bills, adding lines were easy but the product overpromised and underdelivered.

-----

### "Ooma Rocks Business Telephone Service" — 5.0/5

> **Stephanie** | *11 October 2024* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant.
> 
> **Cons**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider
> 
> Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\!

-----

### "Ooma, all what I need" — 5.0/5

> **Mustafa** | *11 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Quality of service and customer satisfaction
> 
> **Cons**: None , but it would be nice to incorporate some additional information regarding AI
> 
> Excellent service at a good price, what a business model requires

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### "Well priced and reliable BASIC phone system." — 3.0/5

> **Lia** | *12 February 2026* | Medical Practice | Recommendation rating: 6.0/10
> 
> **Pros**: The product is well priced, I felt like it was overall a good value. We used another internet phone provider in the past which was a disaster, constant outages cost us tens of thousands in lost opportunities, so were worried about stability after that poor experience, but Ooma phones were very reliable with very few outages during our time using the product. Support is easy to reach but sometimes you have to hang up and call back because not everyone in the support department knows what they are doing.
> 
> **Cons**: The phones are not at all sophisticated and were not really suited to our needs despite me being very specific about the features I needed. I ended up finding the "best" fit (still not great) by trial and error because there is no one there to give guidance on these things. At least they have a good exchange policy. The dashboard interface is outdated and clunky, making setting up a new phone tedious and time-consuming. There is no integrated SMS or there was not at the time.
> 
> Overall I am grateful to Ooma. Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our rescue. The phones were shipped overnight and we were up and running quickly. We were able to set up so quickly because these phones are VERY BASIC. If you need robust features, this is not for you. We now do about 40% of our communications with patients via text and this was not something we could do with Ooma. It's a fact that a lot of people don't want to talk on the phone anymore so for us it's important to meet people where they are. Ooma served its purpose for a while but now we have moved on into the 21st century.

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## Links

- [View on Capterra](https://www.capterra.in/software/174109/ooma-office)

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