--- description: Get information about JumpCloud Directory Platform price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Mobile Device Management Software](/directory/30584/mobile-device-management/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.in/software/175092/jumpcloud-daas Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 264 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud Directory Platform? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 264 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Singapore, Sweden, Switzerland and 3 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - Inventory Management Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication Software - Network Wide Management - Password Management Software - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Reporting/Analytics - Screen Sharing Software - Security Management - Server Monitoring Software - Single Sign On (SSO) Software - Software Management - Task Management Software - Third-Party Integrations - Threat Intelligence Software - Threat Response - Unattended Access - User Management - User Session Management - VPN Software ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Mobile Device Management Software](https://www.capterra.in/directory/30584/mobile-device-management/software) ## Related Categories - [Mobile Device Management Software](https://www.capterra.in/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.in/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.in/directory/30921/msp/software) - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Computer Security Software](https://www.capterra.in/directory/10005/computer-security/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1489 reviews) 2. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [Rippling](https://www.capterra.in/software/172127/rippling) — 4.9/5 (4614 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.in/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *11 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Cons**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "A Great All-in-One Solution for Our IT Needs" — 5.0/5 > **Dipak** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about JumpCloud is that it just makes my day-to-day work easier. I don’t have to jump between a bunch of different tools anymore—user management, devices, and access controls are all in one place. The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and just worked. I also really appreciate that it handles different operating systems without any drama. Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything. The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus. Overall, it’s reliable, easy to use, and saves me a lot of time. > > **Cons**: The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the documentation to figure out where certain options are. It’s not a deal-breaker, but there’s a bit of a learning curve if you want to use the platform to its full potential. I’ve also noticed that a few updates roll out without much explanation, so occasionally things look different and I have to re-orient myself. And while support is generally good, response times can vary depending on the issue. Overall, the platform works well, but a little more clarity and consistency in the UI and documentation would make it even better. > > Overall, my experience with JumpCloud has been really positive. Once everything was set up, the platform made managing users, devices, and access a lot simpler and more organized. I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be handled quickly without jumping through a lot of hoops. There were a few moments early on where I had to spend some time figuring out where certain settings lived, but once I got used to the layout, everything felt pretty straightforward. The platform has been reliable, and it’s taken a lot of manual work off my plate. In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful. ----- ### "Streamlining IT with Simplicity and Security" — 4.0/5 > **shake** | *10 December 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform. Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically simplified daily operations. The platform’s zero-touch onboarding, browser-based management, and seamless SSO integrations save a significant amount of time. I also really value the balance JumpCloud strikes between ease of use and robust security controls — it’s powerful without being complicated. > > **Cons**: While JumpCloud is an excellent platform overall, one area for improvement is broader Linux support. Currently, certain versions like Fedora 42 and 43 aren’t fully supported, which can be limiting for organizations using those distributions. Expanding compatibility with more Linux versions would make the platform even more versatile and valuable for diverse environments. > > My overall experience with JumpCloud has been very positive. The platform offers a seamless way to manage users, devices, and access across an organization, saving time and reducing complexity. Its intuitive interface, reliable performance, and strong security features make day-to-day management much easier. While there are areas for improvement, such as expanded Linux support, the platform consistently delivers value and flexibility, and it has become an essential tool in our IT workflow. ----- ### "Jumpcloud review" — 5.0/5 > **Vaibhav** | *10 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's user-friendly for both regular and admin users. New IT personnel can easily understand it and manage it smoothly. > > **Cons**: In some cases, the jumpcloud agent services do not properly respond in windows os. like if we update any policy or command, it takes more time to implement on the Windows system. > > The overall experience is wonderful for system administration, user management, and other features, which are very helpful in managing it. It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good\! ----- ### "Centralised Management for All Type of Devices & OS Support" — 4.0/5 > **Gopikrishnan** | *10 December 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Customer Support Remote Access SSO > > **Cons**: Feature Requests getting delayed support Improve Downtime > > Jumpcloud supports All OS Management in a Single Portal SSO Conditional Access Access Request Patch Management ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data