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EmployeeReferrals Reviews

About EmployeeReferrals

We help companies organize, automate, and socialize their employee referral program to save them time and money in recruiting.

Learn more about EmployeeReferrals

Pros:

I love how it integrates with our platforms so it is cross-functional. Everything is up to date and accurate.

Cons:

Maybe I'm wrong but you can't track your referrals so maybe that is a point to be thought about in case the person I referred want a proof.

EmployeeReferrals ratings

Average score

Ease of Use
4.6
Customer Service Software
4.7
Features
4.6
Value for Money
4.7

Likelihood to recommend

8.8/10

EmployeeReferrals has an overall rating of 4.6 out 5 stars based on 72 user reviews on Capterra.

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Filter reviews (72)

Paige
Paige
TA Program Consultant in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great platform to get started with!

4.0 last year

Comments: [sensitive content hidden] are great! They answer our questions and try and troubleshoot in a timely manner.

Pros:

Easy for colleagues to get started and easy for our recruiters to use

Cons:

Data on backend could be smoother with the dashboards.

Kristie
Talent Acquisition Manager in US
2128, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Referral Review

5.0 3 months ago

Comments: It's been good, we've been using for a few years and there continue to be improvements in the user experience and look and feel of the platform.

Pros:

From an administrative point of view it does most of the tracking for us, is easy to customize and set up campaigns. It's user friendly and doesn't require using an apply link to count for a referral.

Cons:

The analytics could be better, but for our case it is mostly the way our positions are set up.

Samantha
TA manager in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Needs to advance the system into the 21st century

1.0 6 months ago

Comments: Better systems out there with more bells and whistles and automation/ integrations

Pros:

Ability to create custom campaigns Auto feeds into ATS after 7 days

Cons:

Lack of integrations Requires multiple user logins for manual tracking vs auto feeding into systems Doesn’t track who was paid out Doesn’t auto track eligibility requirements for referral programs and have automation Employee don’t know status updates unless someone manually updates Lack of reporting

ERC Response

5 months ago

Thank you for your feedback and for bringing forward your concerns. The platform has many features which may be able to solve these issues. Please reach out to your account manager to get these fixes in place. Thank you!

Kyle
Sr Recruiting Program Manager in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

EmployeeReferrals.com A Critical Tool For Our Organization

5.0 2 years ago

Comments: Been very happy with both the product and the people/customer service at EmployeeReferrals.com. Would highly recommend to those looking for an employee referral product.

Pros:

We were looking for a product that would be easy and intuitive for our employees to use. EmployeeReferrals.com ended up fitting that need for us. The interface is highly customizable to ensure it carries the feel and value proposition of your organization. It also allows each employee to have their own dashboard to track their referrals, which helps alleviate the amount of questions you receive in your recruiting programs.On the recruiting side - it allows all recruiters to easily see and track referrals to their reqs. Because it houses all referrals over time, you can also mine through past referrals for current roles.Analytics are awesome! You can break down data from when you implement the product up to present day, and everything in between. You can also break down by division and department, which is extremely helpful to be able to take back to leaders in those departments to tell their employee referral stories.

Cons:

At times feeds can break due to a change in ATS and/or on the EmployeeReferral.com side. There's not really an indication when this happens, so you end up finding out when things aren't working properly. HOWEVER, once contacting EmployeeReferrals.com these things are IMMEDIATELY corrected, so there is minimal downtime.

Nicolle
Sourcing and Projects Recuriter in Kenya
International Trade & Development, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool when looking to embrace automation

5.0 last year

Comments: Great product, easy to use and the team is always ready to help you navigate the system.

Pros:

The easy integration with social media, ATS and the admin side has multiple features you need to make your work easier to manage the program such as scheduled engagement emails, updated leaderboard, analytics and sourcing referral candidates features.

Cons:

That it can't do all the referral program management :-)

Wade
News Director in US
Media Production, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Wade Parsons EmployeeReferrals.com review

4.0 4 months ago

Comments: Pretty good. It is very helpful to be able to send potential applicants a direct link to specific jobs and see if they have applied.

Pros:

The ability to track when people you refer apply to positions.

Cons:

The updates seem to stop after the initial application. You don't know if someone was rejected, and you don't know if they were hired until well after they have started (in many instances).

Phillip
Talent acquisition in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

What a great way to connect people with your positions.

4.0 3 months ago

Comments: Pretty successful as any hire is a good hire. Responses are very high.

Pros:

The easy access and easy tracking of candidates to ensure placement.

Cons:

Accounts not linked, too many duplicate names.

Mariam
Senior Recruiter in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Helps in expediting viable candidates!

5.0 3 months ago

Comments: Overall positive and helpful in helping us identify viable candidates.

Pros:

The ease from a user perspective, and the clarity in the referrals review.

Cons:

I think that all referrals should require a small reason as to why they're referring and the option of leaving it blank should not be allowed.

Brittni
Talent Acquisition in US
Education Management, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Employee Referrals Review

4.0 3 months ago

Pros:

Website is easy to navigate. Easy to send referral info from employee to candidate.

Cons:

QR code does not always work on candidate side. Difficult to operate from mobile device.

Pete
Dir of Marketing and Creative Services in US
Media Production, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Win-Win-Win

5.0 2 months ago

Comments: Good experience and would recommend to anyone with a medium or large network.

Pros:

Able to recommend talented colleagues to my company and earn a monetary reward. Win-Win-Win.

Cons:

Some things take a little time to get used to I like the automated posts to my LinkedIn

Erin
HR Manager in US
Civil Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Employee Referral Program Site

5.0 4 months ago

Comments: It's been really great overall. [sensitive content hidden] is our Customer Service Rep and she has been great!

Pros:

We really like the integration between our ATS and the referral site. It makes it seamless. We also like using the campaign and engagement emails.

Cons:

We would like more engagement email templates and for the systems to update more frequently.

Kaitlyn
Kaitlyn
Talent Acquisition Team Lead in US
Verified LinkedIn User
Design, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great referral platform!

5.0 11 months ago

Pros:

I really enjoy the accessibility and ease of use of the dashboard but most importantly for me, the customer service. They are always quick to respond and help assist if there are any issues.

Cons:

I can't really say anything. It has been a great system to use!

Courtney
Recruiting Coordinator in US
Government Relations, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Employee Referrals

5.0 9 months ago

Pros:

The ease of use from the admin interface and the integration with our ATS have been major positives of using Employee Referrals.

Cons:

I haven't encountered any major drawbacks at this time.

Kendall
Kendall
Partner in US
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Made Employee Referrals easy

5.0 12 months ago

Comments: Setup was tedious but their support team was satisfactory. Once it was up and running it worked well and we saw a good boost in referral activity.

Pros:

It integrated nicely with our ATS and we were up and running in a few weeks. Our employees responded nicely to the emails and texts.

Cons:

Setup was cumbersome. Things like getting their emails and IPs whitelisted and their email templates approved were tedious.

Moira
Senior Talent Acquisition Lead in US
Chemicals, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Employee Referral Tool!

4.0 7 months ago

Comments: So far, we've had a great overall experience so far. Everyone at ERC is friendly and easy to work with. They are also very responsive! We've only been using it for a month now, but one of our subsidiaries used it and they had great things to say about the tool. Excited to see what the next couple of months brings!

Pros:

What I like most about EmployeeReferrals is the ease of use for employees to refer someone. Once you sign in, you can see either the local jobs in your area or search all jobs. It is easy to send the job posting/link to refer someone and easy for the person to review the job description and apply.

Cons:

We just started using ERC but we've run into some issues with our reports and the FTP. We are working through the issues though and I think it time, it will be fine!

Joseph
Sr. Recruiter in US
Biotechnology, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great system for a global company

5.0 10 months ago

Comments: Overall ERC.com is a great system especially for a large company since the system can be used globally and they provide great customer support.

Pros:

The platform is easy to navigate, especially when it comes to switching from admin to employee view as an admin. Settings are easy to change as well. The best thing for me regarding ERC.com though is the customer support. Our Account Manager and Team quickly responds to any questions and systems support we need.

Cons:

I would say the reporting aspect of ERC.com could use some improvement. I can usually create the report I need but it's ease of use to create the report could get better.

Verified Reviewer
Verified LinkedIn User
Construction software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Construction Referral Review

5.0 last year

Comments: Great! Fantastic customer service.

Pros:

Referral Tracking and integration with our HRIS

Cons:

we don't have many issues with the system.

Ruel
Recruitment Coordinator in Philippines
Human Resources Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Employee Referrals User Experience

4.0 9 months ago

Pros:

What I like about the Employee Referrals Portal are the quality of candidates, faster hiring process, candidates/employee engagement, and networking opportunities

Cons:

I don't have any challenges or issues when using Employee Referrals. So far I'm good with it.

Jennifer
Jennifer
Senior Talent Brand Strategist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Top-Tier Referral Software

5.0 last year

Pros:

From the day we signed our contract, the team has made the implementation absolutely seamless. The customer service is top notch and they have helped to ensure our program has been successful from the start. I can't recommend EmployeeReferrals.com more!

Cons:

The team in currently in the process of updating the UI which I believe will elevate their product even more.

Jenna
Talent Acquisition Coordinator in US
Construction software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Best choice for employee referral system!

5.0 7 months ago

Pros:

Super simple website to use, my team loves all of the functions and options available.

Cons:

No cons at all. Great website to use on the daily within our company.

Amina
Recruiter in US
Construction software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Must Have for Growing Companies!

5.0 last year

Pros:

This platform allows for all your referrals to be managed, communicated with, and updated all in one place. I love the status feature and how it feeds over to the referring employee so they always know where their referral is in the recruitment process.

Cons:

N/A - great resource and no issues with implementing.

Rachel
Talent Advisor in US
2128, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Employee Referral Review

4.0 3 months ago

Comments: Great! It does work when implimented at a field level, referred employees then to have longer tenure and are better quality applicants

Pros:

Additional earning potential for current employees. Increased applicant flow

Cons:

Field thinks it's difficult to navigate, and is hesitant to use it

Brad
Talent Strategist in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good product with great results!

5.0 3 months ago

Comments: I have utilized the platform from a number of perspectives and I think that the user facing portion is really good for ease of use.

Pros:

I like how easy it is to send the referral link to my friends who are interested in applying.

Cons:

Sometimes there are a lot of emails and that can cause some fatigue.

Kent
Staffing Manager in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use

5.0 3 months ago

Comments: Overall very positive and is a system I am comfortable with.

Pros:

Ease of use. Makes it easy to quickly and easily make referral.

Cons:

Search functionality could be improved in order to create alerts and speed up process.

Stevie
Talent Coordinator in US
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great!

5.0 last year

Comments: Great!

Pros:

This platform is very user friendly. Love it!

Cons:

Glitch with downloading files and pausing our ability to get referrals paid out