---
description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

Canonical: https://www.capterra.in/software/178819/engagebay-marketing

Page: 1 / 38\
Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2)

> AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
> 
> Verdict: Rated **4.6/5** by 910 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EngageBay CRM?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 910 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EngageBay
- **Location**: Mountain House, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)&#10;&#10;Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)&#10;&#10;Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Appointment Management
- Automated Responses
- Automated Scheduling
- Automatic Call Distribution
- Availability Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Monitoring Software
- Call Recording Software
- Caller ID
- Channel Management Software
- Click Tracking
- Client Tracking
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Donor Management
- Email Management Software
- Email Marketing Software
- Engagement Tracking
- Feedback Management
- For Insurance Industry
- Inbox Management
- Landing Pages/Web Forms
- Lead Generation Software
- Leaderboards
- Marketing Automation Software
- Mass Texting
- Multi-Channel Data Collection
- Onboarding Software
- Online Booking
- Performance Management
- Performance Metrics
- Predictive Analytics Software
- Real Time Editing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Sales Activity Management
- Scheduled Messaging
- Scheduling Software
- Signature Creation
- Signature Management
- Target Account Identification
- Task Editing
- Time on Site Tracking
- Transcripts/Chat History
- Usage Tracking/Analytics

... and 101 more features

## Integrations (32 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software)
- [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6996 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4484 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18808 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (623 reviews)

## Reviews

### "EngageBay - The only CRM you need" — 5.0/5

> **Yashwanth** | *9 December 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: It is really easy to use CRM\! Would recommend this to any user.
> 
> **Cons**: I didn't like the UI of the platform initially, but it proved to be very efficient
> 
> It is a quite good and satisfying CRM out of all the platforms out there\!

-----

### "Great Support and Quick resolution" — 5.0/5

> **Rajdeep Singh** | *7 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Support, Ease of use and Cost effectiveness
> 
> **Cons**: Social Suite is not that great, they should include social suite as a new module
> 
> Its a quickly deployed platform which is good in marketing and automation

-----

### "EngageBay: A Must-Have for Growing Businesses" — 5.0/5

> **satyam** | *7 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I've had the pleasure of using EngageBay for our business, and I can't recommend it enough\! Here's what stands out:&#10;&#10;Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features.&#10;&#10;Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns.&#10;&#10;Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board\! 🙌&#10;&#10;Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus\!
> 
> **Cons**: Landing page buildings could be better to have better experience
> 
> If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go\! It’s helped us grow efficiently without breaking the bank.

-----

### "I will definitely recommend EngageBay CRM to others" — 5.0/5

> **Raj Kumar** | *11 February 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: A great solution for my marketing needs, particularly the automations.
> 
> **Cons**: There is no least like about EngageBay, this CRM is helping me in my needs related to Marketing.
> 
> Quite impressive using EngageBay CRM, there was no issues I have faced using it. However, their support team is best whenever if we need anything.

-----

### "Great Value with Room for Small Improvements" — 5.0/5

> **Mahesh** | *14 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: EngageBay CRM has transformed our customer management\! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended\!
> 
> **Cons**: EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving\!

-----

Page: 1 / 38\
Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2)

## Links

- [View on Capterra](https://www.capterra.in/software/178819/engagebay-marketing)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/178819/engagebay-marketing> |
| de-AT | <https://www.capterra.at/software/178819/engagebay-marketing> |
| de-CH | <https://www.capterra.ch/software/178819/engagebay-marketing> |
| en | <https://www.capterra.com/p/178819/EngageBay-Marketing/> |
| en-AE | <https://www.capterra.ae/software/178819/engagebay-marketing> |
| en-AU | <https://www.capterra.com.au/software/178819/engagebay-marketing> |
| en-CA | <https://www.capterra.ca/software/178819/engagebay-marketing> |
| en-GB | <https://www.capterra.co.uk/software/178819/engagebay-marketing> |
| en-IE | <https://www.capterra.ie/software/178819/engagebay-marketing> |
| en-IL | <https://www.capterra.co.il/software/178819/engagebay-marketing> |
| en-IN | <https://www.capterra.in/software/178819/engagebay-marketing> |
| en-NZ | <https://www.capterra.co.nz/software/178819/engagebay-marketing> |
| en-SG | <https://www.capterra.com.sg/software/178819/engagebay-marketing> |
| en-ZA | <https://www.capterra.co.za/software/178819/engagebay-marketing> |
| es | <https://www.capterra.es/software/178819/engagebay-marketing> |
| es-AR | <https://www.capterra.com.ar/software/178819/engagebay-marketing> |
| es-CL | <https://www.capterra.cl/software/178819/engagebay-marketing> |
| es-CO | <https://www.capterra.co/software/178819/engagebay-marketing> |
| es-CR | <https://www.capterra.co.cr/software/178819/engagebay-marketing> |
| es-DO | <https://www.capterra.do/software/178819/engagebay-marketing> |
| es-EC | <https://www.capterra.ec/software/178819/engagebay-marketing> |
| es-MX | <https://www.capterra.mx/software/178819/engagebay-marketing> |
| es-PA | <https://www.capterra.com.pa/software/178819/engagebay-marketing> |
| es-PE | <https://www.capterra.pe/software/178819/engagebay-marketing> |
| fi | <https://www.capterra.fi/software/178819/engagebay-marketing> |
| fr | <https://www.capterra.fr/software/178819/engagebay-marketing> |
| fr-BE | <https://fr.capterra.be/software/178819/engagebay-marketing> |
| fr-CA | <https://fr.capterra.ca/software/178819/engagebay-marketing> |
| fr-LU | <https://www.capterra.lu/software/178819/engagebay-marketing> |
| it | <https://www.capterra.it/software/178819/engagebay-marketing> |
| ja | <https://www.capterra.jp/software/178819/engagebay-marketing> |
| ko | <https://www.capterra.co.kr/software/178819/engagebay-marketing> |
| nb | <https://www.capterra.no/software/178819/engagebay-marketing> |
| nl | <https://www.capterra.nl/software/178819/engagebay-marketing> |
| nl-BE | <https://www.capterra.be/software/178819/engagebay-marketing> |
| pl | <https://www.capterra.pl/software/178819/engagebay-marketing> |
| pt | <https://www.capterra.com.br/software/178819/engagebay-marketing> |
| pt-PT | <https://www.capterra.pt/software/178819/engagebay-marketing> |
| sv | <https://www.capterra.se/software/178819/engagebay-marketing> |
| tr | <https://www.capterra.web.tr/software/178819/engagebay-marketing> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe104d15-6527-483b-bd72-8ca3ca9f9f5f.png","url":"https://www.capterra.in/software/178819/engagebay-marketing","@id":"https://www.capterra.in/software/178819/engagebay-marketing#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":910,"ratingValue":4.6},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/178819/engagebay-marketing#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is EngageBay CRM?","@type":"Question","acceptedAnswer":{"text":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","@type":"Answer"}},{"name":"Who Uses EngageBay CRM?","@type":"Question","acceptedAnswer":{"text":"Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/178819/engagebay-marketing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"EngageBay CRM","position":3,"item":"/software/178819/engagebay-marketing","@type":"ListItem"}]}]}
</script>
