---
description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India
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# EngageBay CRM

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> AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
> 
> Verdict: Rated **4.6/5** by 912 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EngageBay CRM?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 912 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EngageBay
- **Location**: Mountain House, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)&#10;&#10;Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)&#10;&#10;Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Activity Dashboard
- Appointment Management
- Automated Responses
- Automated Scheduling
- Automatic Call Distribution
- Availability Management
- Behavior Tracking
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Monitoring Software
- Caller ID
- Channel Management Software
- Click Tracking
- Client Tracking
- Customer Database
- Customer Engagement Software
- Donor Management
- Drag & Drop
- Feedback Management
- For Insurance Industry
- Inbox Management
- Landing Pages/Web Forms
- Lead Generation Software
- Leaderboards
- Marketing Automation Software
- Mass Texting
- Multi-Channel Data Collection
- Multivariate Testing
- Onboarding Software
- Online Booking
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Analytics Software
- Real Time Editing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Sales Activity Management
- Scheduled Messaging
- Scheduling Software
- Signature Creation
- Signature Management
- Target Account Identification
- Task Editing
- Task Management Software
- Time on Site Tracking
- Usage Tracking/Analytics

... and 105 more features

## Integrations (30 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business

... and 15 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software)
- [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18816 reviews)
3. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7007 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (629 reviews)

## Reviews

### "Great Customer Support" — 5.0/5

> **Jobin** | *2 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The platform is super easy to use, and their customer support is outstanding. I had an issue, and it was resolved in minutes with friendly, helpful service. I highly recommend EngageBay for anyone looking for seamless support and an intuitive platform\!
> 
> **Cons**: One thing I’d like to see improved is more advanced customization options. Otherwise, the platform is fantastic\!

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### "Great platform for CRM needs" — 5.0/5

> **Dhruv** | *6 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use&#10;Quick response of support team in all time zones
> 
> **Cons**: Fir advanced features, assistance of support team is required, that sometimes becomes a challenge
> 
> Great platform for CRM needs, the support team is also very quick in responding to any queries. All in all worth the money.

-----

### "EngageBay CRM The Perfect Package" — 5.0/5

> **Sohendra** | *5 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: EngageBay CRM is overall the best bundle or we can say the complete package and Email marketing is way to go partner from EngageBay as of now but the features are offering are unmatched nice designs, ready templates, landing page creator and more at a very affordable price.
> 
> **Cons**: All is good as of now but they can improve the support.
> 
> All good providing the perfect solution for Email Marketing with bunch of ready template, easy navigation and perfect designs.

-----

### "Best CRM at reasonable price" — 5.0/5

> **Satou** | *20 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market
> 
> **Cons**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere

-----

### "EngageBay Powers Our Business" — 4.0/5

> **Nick** | *10 December 2025* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful.
> 
> **Cons**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights.
> 
> EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it.

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## Links

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