--- description: Get information about PayPal price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.in/software/179251/paypal Page: 1 / 1069\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26691 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26691 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: $0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Software - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Cash Management - Compliance Management - Contact Database - Customizable Dashboard - Customizable Invoices - Data Import/Export - Data Visualization Software - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management Software - Financial Reporting Software - In-Person Payments - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management Software - PCI Compliance Software - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing Software - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management Software - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (54 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Financial Fraud Detection Software](https://www.capterra.in/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.in/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.in/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.in/software/123889/stripe) — 4.6/5 (3388 reviews) 2. [Square Point of Sale](https://www.capterra.in/software/154907/square-point-of-sale) — 4.6/5 (3040 reviews) 3. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8546 reviews) 4. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2080 reviews) 5. [Stax](https://www.capterra.in/software/157492/fattmerchant-payments-online) — 4.2/5 (146 reviews) ## Reviews ### "Reliable and Convenient for Online Payments" — 5.0/5 > **Verified Reviewer** | *16 September 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: PayPal makes online payments and receiving money straightforward. I like the simple interface, quick transaction processing, transaction history, and notifications. It is also useful for managing payments from different sources without having to share card details directly with every merchant. > > **Cons**: Fees can be relatively high for some types of transactions, especially international payments and currency conversion. Refunds or account-related issues can sometimes take time to resolve, and customer support could be more responsive for certain cases. > > My overall experience with PayPal has been positive. It is easy to set up and use for online payments, receiving money, and tracking transactions. The transaction records are helpful for keeping financial information organized. The main areas I would like to see improved are transaction fees, currency conversion rates, and the speed of resolving support issues. ----- ### "Forever user PayPal" — 5.0/5 > **Deepak** | *24 July 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: PayPal is the easiest method to get paid globally or within the United States and I have been experiencing the services of PayPal since the last five years it is the only way to get payments in my bank account they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of the money that has been sent to me every time I use PayPal I feel I am in safe hands > > **Cons**: The transfer time or I should say the days that it takes to convert the money from an international currency to the national currency is too high I believe that if it was a few hours instead of a few days it would have been great for PayPal and all of its users > > My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to process payments within a matter of hours and even if I am doing some kind of invoicing or filing taxes they have all the documents available and the best part is that itconnect straight to my back ----- ### "Reliable Payment Processing for International Transactions" — 5.0/5 > **Amrin** | *4 June 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: PayPal makes it easy to send and receive payments internationally. The platform is widely accepted, offers a familiar user interface, and provides an additional layer of security when handling online transactions. The integration process with websites and online services is generally straightforward. > > **Cons**: Transaction fees can be relatively high, especially for international payments and currency conversions. Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow. > > Overall, my experience with PayPal has been positive. I have used it to manage payments related to online business activities and found it to be dependable and easy to use. For example, while handling transactions for projects associated with Medilenz (https://medilenz.com), PayPal provided a convenient way to receive payments from clients in different countries. Although the fees could be more competitive, the platform's reliability, security, and global reach make it a practical choice for international transactions. ----- ### "Reliable and Secure Online Payment Platform with Great Convenience" — 5.0/5 > **Verified Reviewer** | *8 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: PayPal is its ability to make online payments fast, secure, and convenient for people all over the world. PayPal allows users to send and receive money easily without sharing sensitive bank or card details directly with sellers, which helps protect personal financial information. It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries. Another important feature is its buyer and seller protection policy, which gives users confidence while making transactions because disputes and unauthorized payments can be resolved more safely. PayPal also provides a user-friendly interface through its website and mobile app, allowing people to manage payments, track transaction history, and link multiple bank accounts or cards in one place. Its quick payment processing, strong security measures, and global acceptance make PayPal one of the most trusted digital payment platforms in the world. > > **Cons**: PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments. Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings. Another issue is that PayPal occasionally places limitations or temporary holds on accounts and funds for security reasons, and this can be frustrating when users need immediate access to their money. Some customers also find the dispute resolution process slow or difficult, especially when there is a misunderstanding between buyers and sellers. In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create inconvenience for users who depend on fast and smooth financial transactions. > > My overall experience with PayPal has been positive because it provides a simple, secure, and reliable platform for online payments and money transfers. The service makes it easy to send and receive money, shop online, and handle international transactions without needing to share bank or card details directly with merchants. Its user-friendly interface and mobile app make managing payments convenient, while features like transaction tracking and buyer protection add extra confidence and security. PayPal is also widely accepted by many online stores and businesses, which increases its usefulness for both personal and professional purposes. However, there are some drawbacks, such as transaction fees, occasional delays in fund transfers, and account verification processes that can sometimes be inconvenient. Despite these issues, PayPal remains a trusted and efficient digital payment platform that offers a smooth experience for most online financial activities. ----- ### "Fast, Secure, digital platform for International/Domestic Money transfer" — 5.0/5 > **Deepeshkumar** | *11 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Highly secure, free digital payment platform especially for international and domestic money transfer and very good for international shopping. Very good for International and domestic both business and personal. > > **Cons**: QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account. > > Overall I am very happy with Paypal because the transfer very secure and verified the account with national ID and video conference. ----- Page: 1 / 1069\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data