--- description: Get information about PayPal price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.in/software/179251/paypal Page: 1 / 1053\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26301 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26301 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: $0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Software - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Cash Management - Compliance Management - Contact Database - Customizable Dashboard - Customizable Invoices - Data Import/Export - Data Visualization Software - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management Software - Financial Reporting Software - In-Person Payments - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management Software - PCI Compliance Software - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing Software - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management Software - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Financial Fraud Detection Software](https://www.capterra.in/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.in/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.in/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.in/software/123889/stripe) — 4.6/5 (3309 reviews) 2. [Square Point of Sale](https://www.capterra.in/software/154907/square-point-of-sale) — 4.6/5 (3022 reviews) 3. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 4. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2003 reviews) 5. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews) ## Reviews ### ""Effortless International Payments and Fast Transfers"" — 5.0/5 > **Aman** | *14 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from international companies very easily. 2)Ease of Use: It is incredibly easy to send and recieve payments using just an email address. This is often faster than normal UPI Transaction or Bank Transfer. 3)Invoicing : This platforms helps me to quickly create and download the invoices of my transaction easily.It is easily Integrable. 4) Reputed Platform : This platform is globally recognized and trusted brand and one can trust it and use for international payment. 5) Quick Transfer : Payments are generally processed very quickly and will be available in your account in plenty amount of time. 6)Ease of Implementation : It can be easily implemented by Creating a business account easily . Apart from that Frequency of use of this application is most of the days. > > **Cons**: Whether, overall things about this payment option ,but still there are some areas where it lag behind ,are depicted below. 1) Transaction Fees : This platform charges a Transaction fees for the transaction or recieving money from international companies. 2) Money Transfer : Generally money is instantly credited to the Paypal payment application but it generally takes (1-2) days to reach in your bank account . 3)Customer Support : Sometimes , I face diificulty with the customer support ,as I cannot ineteract with Customer Support online. > > My overall experience with the Paypal is far good and the problems that Paypal Payments applications are solving are depicted below. 1)Limited Payment Option: Paypal provides businesses to accept bank transfer,Credit Cards ,Debit cards often with a single integration. 2)International Transaction: It simplifies international transaction as well as Receiving and sending Payment using their Email Adddress. Thus benefitting me in recieving payment easily and securily. 3)Invoicing : It helps businesses to download their Invoices of transcation in just one single click.It helps me in easy download of the invoices for my transaction. 4)Fraud Risk: Paypal provides advanced fraud detection and 24/7 transaction monitoring, helping to protect the businessses froma ny financial losses. ----- ### "An Essential, User-Friendly Platform for Payments and Business" — 5.0/5 > **Verified Reviewer** | *12 January 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: PayPal is highly adept at being a financial center, providing an unbeatable level of value for money. The best part about PayPal is its ease of use; its interface is so simple that money transfer, receiving, and handling become extremely easy. For solo entrepreneurs and small companies, the ability to create invoices directly from the software is extremely useful. This service makes it easy to generate and keep tabs on formal invoices. When the money comes in, associated software will help organize expenditures. Although no platform is flawless and sometimes a bug may pop up, rest assured that the customer support team is always on the case. Also, the payment status and payment history functionality is a form of task tracking in itself that allows you to see what has been done and what is left. > > **Cons**: Honestly there aren't any con as such but The fees, especially for international transactions, can be high and feel inconsistent. And the occasional account holds and sudden policy changes can sometimes be frustrating and disruptive but it is also important to stop fraudulent activities. > > My experiences with PayPal have been nothing but positive and imperative for me in managing my finances. It acts as a very reliable and secure interface for both personal and business transactions. The interface designed for this platform has made all transactions, from transfers to designing invoices, extremely easy. The security and benefit that the buyers and sellers get with this platform make me value this service a lot. The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort. It has been my go-to service for digital payments for the last ten years. ----- ### "PayPal: The Web’s Most Reliable Safety Net" — 5.0/5 > **NAGESH** | *3 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal. This is a massive relief when shopping on smaller or less familiar websites where you might otherwise be hesitant to enter your card info. > > **Cons**: This is arguably the biggest complaint. PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days. For small businesses or freelancers, this can be devastating for cash flow. > > There’s an undeniable psychological comfort in knowing that if a random online store scams you, you can simply "open a case." For most, this makes PayPal the "default" for any site they don't 100% trust. ----- ### "A Widely Used Digital Payment Platform" — 4.0/5 > **Raju** | *15 December 2025* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10 > > **Pros**: 1)In paypal prizing structure is transparent 2) Observed Quick Customer support for basic issues. 3) Interface looking very simple even uneducated people can get easily learn. 4)PayPal’s invoicing feature covers essential needs like invoice creation and payment 5)Day-to-day transactions usually work smoothly without major problems. 6)Expense management tools are basic and suitable for small-scale use. 7) > > **Cons**: 1)Charges are little high for international transactions. 2) Taking more time for complex issue by customer support. 3)Advanced invoicing features and deeper customization options are limited. 4)Customization options are somewhat limited, particularly for invoices and reports. > > Overall, PayPal is a trusted and secure payment platform that works well for freelancers, small businesses, and users handling international payments. ----- ### "Go to platform for receiving international funds" — 5.0/5 > **Harisathwik** | *16 January 2026* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: I like the easy use of the app, navigation, design etc in terms of design. When it comes to overall product, no matter which country you receive funds PayPal supports real time currency conversion. Customer Support is good. Issuing of invoice, bills, generating tax invoice is convenient as well. Worth using > > **Cons**: No matter the size of the funds received PayPal charges fixed fee per payment which affects small vendors a lot. Should consider fees based on fund amount. No wallet option available. > > Super, good and highly recommend as they have been in the market from long time. Good support available in case needed. ----- Page: 1 / 1053\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data