--- description: Get information about Loom price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.in/software/191187/loom Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/191187/loom?page=2) > AI-based video messaging platform that helps businesses record the screen and replace that meeting with a Loom video. > > Verdict: Rated **4.6/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 522 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation Software - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management Software (CMS) - Customizable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing Software - Media Library - Mobile Access - Mobile Screen Sharing - Reporting & Statistics - Reporting/Analytics - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing Software - Video Management Software - Video Support - YouTube Uploading ## Integrations (8 total) - Dropbox Business - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.capterra.in/directory/31677/video-making/software) ## Related Categories - [Video Making Software](https://www.capterra.in/directory/31677/video-making/software) - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.in/directory/31033/team-communication/software) - [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software) - [Screen Sharing Software](https://www.capterra.in/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Snagit](https://www.capterra.in/software/209649/snagit) — 4.7/5 (500 reviews) 3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24103 reviews) 4. [OBS Studio](https://www.capterra.in/software/164144/obs) — 4.7/5 (1074 reviews) 5. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14581 reviews) ## Reviews ### "Loom\! A great video recording app with AI" — 5.0/5 > **Mehran** | *20 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The videos get automatic titles and captions which is very helpful > > **Cons**: If you mess up your recording you have to start from the beginning. There is no option to keep continuing after dinner point of time > > My overall experience has been very positive. I used loom for a big project where i had to make almost 1500 videos from scratch and loom helped me in making all of those.Its built in AI features like auto captions, auto titles ,summary helped me a lot in doing my work effectively.I used used the option to add links extensively. ----- ### "Video creation and sharing made easy with Loom" — 5.0/5 > **Gouthami** | *5 January 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Loom is its ability to share recorded videos quickly, as it allows users to share them simply by providing a link. > > **Cons**: What I like least about Loom is the limited options for customizing the appearance of the videos. > > My overall experience with Loom has been positive. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- ### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5 > **Matias** | *21 October 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. > > **Cons**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. > > I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. ----- ### "Disappointing Service" — 1.0/5 > **Amr** | *9 March 2026* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. > > **Cons**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. > > Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data