--- description: Get information about Jira price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.in/software/19319/jira Page: 1 / 621\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15498 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15498 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Activity Dashboard - Assignment Management - Business Process Automation - Calendar Management - Campaign Management Software - Campaign Scheduling - Campaign Tracking - Capacity Management - Commenting/Notes - Continuous Delivery - Dashboard Software - Data Visualization Software - Email Marketing Software - Employee Database - Employee Management - Employee Scheduling Software - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Incident Management Software - Integrated Development Environment - Issue Tracking Software - Log Collection - Marketing Automation Software - Marketing Calendar - Messaging - Multiple Projects - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Quality Assurance - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Resource Scheduling - Sprint Planning - Tagging - Task Editing - Templates - Time Tracking Software - Version Control - Visualization - Workflow Configuration ... and 60 more features ## Integrations (48 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.in/directory/10030/task-management/software) - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.in/directory/30090/bug-tracking/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. 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Some screens also have more information that I need, so it can take a bit of time to get used to the interface. > > Overall, my experience with Jira has been good, I mainly find it useful for tracking development tasks, bugs and project progress. Once the workflow is set up, it becomes much easier to manage work and keep track of what is pending or completed. ----- ### "The Ultimate Backbone for Agile Workflows and Sprint Management" — 5.0/5 > **Syed** | *3 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Jira is its unparalleled flexibility in managing sprint backlogs and customizing agile boards. Setting up custom workflows, issue types, and quick filters allows our teams to map their exact processes perfectly. The drag-and-drop interface makes sprint planning and daily standups incredibly efficient, providing the team with clear, real-time visibility into their tasks. > > **Cons**: While Jira is incredibly powerful, its sheer volume of features and configuration options can make the user interface feel overwhelming and complex for new team members. The learning curve can be steep, and navigating through extensive issue layouts or setting up advanced custom fields often requires significant administrative overhead to keep the workspace clean and intuitive. > > Overall, my experience with Jira has been highly positive. It serves as the undisputed backbone for our daily agile operations. Despite a steep initial learning curve for some users, its ability to streamline sprint planning, enforce workflow rules, and provide transparent reporting makes it an indispensable tool for keeping our development teams aligned and delivering value consistently ----- ### "Helpful for Team Collaboration and Task Tracking" — 5.0/5 > **ANNPURNA** | *6 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Jira was how it helped our team stay organized and aligned, especially while handling multiple operational requests at the same time. In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across teams. It also gave clear visibility into ownership and progress, which helped us collaborate better and avoid missing important requests or deadlines. > > **Cons**: One thing I liked least about Jira was that sometimes it could feel a bit overwhelming when there were too many tickets, workflows, or updates happening at the same time. For cross-functional operational work, especially when multiple teams were involved, keeping track of all dependencies and notifications could become confusing. At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates. > > Overall, my experience with Jira has been positive, especially while working in Marketing/Data Operations where multiple teams and requests need to be managed together. It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related activities. I also found it useful for prioritizing work, managing dependencies, and collaborating with stakeholders efficiently. While some workflows could feel complex at times, overall it was a reliable tool for keeping projects and operational tasks on track. ----- ### "“Powerful Project Management Tool with a Steep Learning Curve”" — 4.0/5 > **Shubam** | *12 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I’ve liked most about Jira is how flexible it is without losing structure. It handles everything from simple task tracking to complex agile workflows (Scrum, Kanban) in one place, and you can customize fields, workflows, and boards to match how your team actually works rather than forcing a rigid process. Another standout is visibility. Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams. That said, it’s not perfect—it can feel heavy or over-engineered for smaller projects—but when used well, it becomes a powerful single source of truth for project management and development work. > > **Cons**: What I liked least about Jira is that it can become overly complex and difficult to maintain as projects grow. The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks. Performance can also feel sluggish at times, especially with heavily customized projects or large backlogs. In addition, the UI can be overwhelming for new users, and finding the right settings or filters often takes more clicks than expected. > > Overall, my experience with Jira has been positive. It’s a strong project management and issue-tracking platform that works especially well for agile teams managing complex workflows and collaboration across multiple projects. I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams. The customization options, integrations with development tools, and reporting capabilities make it highly adaptable to different team needs. At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable system for organizing work and improving team coordination. ----- ### "Best atlassian product" — 5.0/5 > **Bhumika** | *6 July 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The interface is very good and easy to create stories defects and to log work and to handle everyday tasks > > **Cons**: Nothing everything is best about jira also with modern AI tools it works more effectively and efficiently > > The overall experience is very good I am using jira since 2 years and it's a game changer whether to create tasks raise request to raise defects everything ----- Page: 1 / 621\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data