--- description: Get information about Jira price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.in/software/19319/jira Page: 1 / 618\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15417 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15417 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Access Controls/Permissions - Assignment Management - Business Process Automation - Calendar Management - Campaign Management Software - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Dashboard Software - Data Visualization Software - Drag & Drop - Email Marketing Software - Employee Database - Employee Management - Employee Scheduling Software - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Incident Management Software - Integrated Development Environment - Issue Tracking Software - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Time Tracking Software - Version Control - Visualization - Workflow Configuration - Workflow Management Software ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.in/directory/10030/task-management/software) - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.in/directory/30090/bug-tracking/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Clockify](https://www.capterra.in/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13604 reviews) 3. [monday.com AI Work Platform](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (6072 reviews) 4. [Trello](https://www.capterra.in/software/1010321/trello) — 4.5/5 (23557 reviews) 5. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (3023 reviews) ## Reviews ### "“Powerful Project Management Tool with a Steep Learning Curve”" — 4.0/5 > **Shubam** | *12 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I’ve liked most about Jira is how flexible it is without losing structure. It handles everything from simple task tracking to complex agile workflows (Scrum, Kanban) in one place, and you can customize fields, workflows, and boards to match how your team actually works rather than forcing a rigid process. Another standout is visibility. Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams. That said, it’s not perfect—it can feel heavy or over-engineered for smaller projects—but when used well, it becomes a powerful single source of truth for project management and development work. > > **Cons**: What I liked least about Jira is that it can become overly complex and difficult to maintain as projects grow. The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks. Performance can also feel sluggish at times, especially with heavily customized projects or large backlogs. In addition, the UI can be overwhelming for new users, and finding the right settings or filters often takes more clicks than expected. > > Overall, my experience with Jira has been positive. It’s a strong project management and issue-tracking platform that works especially well for agile teams managing complex workflows and collaboration across multiple projects. I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams. The customization options, integrations with development tools, and reporting capabilities make it highly adaptable to different team needs. At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable system for organizing work and improving team coordination. ----- ### "good for trackin but too slow sometimes" — 4.0/5 > **Debojyoti** | *26 March 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: the best thing about jira is the way it handles tickets n backlogs. like if ur doin agile or kanban it just works perfect. we use it wth bitbucket integration so seein PR links directly in the ticket is a huge time saver. plus u can customize the workflow to basically anythin u want. > > **Cons**: honestly jira is just way too heavy. sometimes it takes forever to load a single page which is annoying when u just wanna check a task. also the UI can be super confusing for new people. like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me. > > its basically the industry standard right now. even tho its a bit slow i dont think ther is any other tool that handles complex projects as good as jira does. we use it every day at work n it keeps everythin organized, just wish it was a little faster and less clunky. ----- ### "Simple and effective project tracking for team collaboration" — 4.0/5 > **Vinit** | *24 May 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Jira makes it easy to manage tasks, track project progress, and collaborate across teams. The board views, ticket tracking, and customizable workflows help organize work efficiently. It also integrates well with other tools and provides good visibility into ongoing projects. > > My experience with Jira has been positive overall. I have used it for task management, tracking project activities, and collaborating with teams across different workstreams. It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively. Once familiar with the platform, it becomes a reliable tool for day-to-day project coordination. ----- ### "Powerful Project Control , Once you master the Complexity" — 5.0/5 > **Garima** | *3 February 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: Jira is bit pricey , but the value for money you get for tracking projects and teams is worth it. Customer support is helpful , though sometimes responses take a little patience. It can feel complex at first , but once you get the hang of it , task management becomes smooth. Collaborating on the projects and keeping everyone on the same page is seamless with boards and dashboards. Creating the visual workflows or diagrams is a breeze , making team planning and progress super clear. > > **Cons**: Jira can feel overwhelming at first with so many menus and options . Setting up workflows or boards takes time, especially if you are not tech savvy. Occasionally , small changes require multiple clicks , which can slow things down. > > Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks , team or projects becomes smooth and visible. ----- ### "Helpful for Team Collaboration and Task Tracking" — 5.0/5 > **ANNPURNA** | *6 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Jira was how it helped our team stay organized and aligned, especially while handling multiple operational requests at the same time. In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across teams. It also gave clear visibility into ownership and progress, which helped us collaborate better and avoid missing important requests or deadlines. > > **Cons**: One thing I liked least about Jira was that sometimes it could feel a bit overwhelming when there were too many tickets, workflows, or updates happening at the same time. For cross-functional operational work, especially when multiple teams were involved, keeping track of all dependencies and notifications could become confusing. At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates. > > Overall, my experience with Jira has been positive, especially while working in Marketing/Data Operations where multiple teams and requests need to be managed together. It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related activities. I also found it useful for prioritizing work, managing dependencies, and collaborating with stakeholders efficiently. While some workflows could feel complex at times, overall it was a reliable tool for keeping projects and operational tasks on track. ----- Page: 1 / 618\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data