--- description: Get information about Jira price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.in/software/19319/jira Page: 1 / 620\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15459 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15459 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management Software - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard Software - Data Visualization Software - Drag & Drop - Email Marketing Software - Employee Database - Employee Management - Employee Scheduling Software - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Incident Management Software - Integrated Development Environment - Issue Tracking Software - Log Collection - Marketing Automation Software - Marketing Calendar - Multiple Projects - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Time Tracking Software - Version Control - Visualization - Workflow Configuration ... and 60 more features ## Integrations (50 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.in/directory/10030/task-management/software) - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.in/directory/30090/bug-tracking/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Clockify](https://www.capterra.in/software/169607/clockify) — 4.8/5 (9259 reviews) 2. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13647 reviews) 3. [monday.com AI Work Platform](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (6097 reviews) 4. [Trello](https://www.capterra.in/software/1010321/trello) — 4.5/5 (23594 reviews) 5. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (3037 reviews) ## Reviews ### "Strong Project Collaboration and Task Management Platform" — 4.0/5 > **Tushar** | *12 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Jira has been very useful for task management and project collaboration. It allows teams to track work efficiently, assign responsibilities, and monitor progress through customizable dashboards. The platform supports strong team collaboration and integrates well with other tools. Overall, it provides good value for money considering the features available. > > **Cons**: While Jira is powerful, the interface can sometimes feel complex for new users. Setting up workflows and permissions may require some learning and administrative effort. Customer support is helpful, but response times can vary depending on the type of issue. > > My overall experience with Jira has been positive. It has helped improve project collaboration, team collaboration, and task management across multiple projects. The platform is flexible and offers useful reporting features that help track progress and identify bottlenecks. Although there is a learning curve, it becomes easy to use once the team is familiar with the workflows. It delivers solid value for money and has been a reliable tool for managing day-to-day activities. ----- ### "Powerful, Highly Customizable, and Essential for Delivery" — 5.0/5 > **Arindam** | *21 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Agile Depth: Industry-leading Scrum/Kanban boards, backlog grooming, sprint tracking, and burndown analytics. Process Control \& Automation: Unmatched workflow customization with JQL (Jira Query Language) for granular filtering and reporting. Ecosystem Integration: Connects seamlessly with GitHub, Bitbucket, Confluence, Slack, and thousands of marketplace apps. > > **Cons**: Steep Learning Curve: The interface and terminology can feel intimidating for non-technical teams or new users. Risk of Admin Bloat: Highly configurable, making it easy to over-engineer with too many custom fields and complex approval steps. > > My overall experience with Jira Software has been exceptionally positive, particularly when it comes to maintaining structure, accountability, and visibility across complex projects. Once configured properly, it acts as the central nervous system for team operations and sprint management. ----- ### "Helpful for Team Collaboration and Task Tracking" — 5.0/5 > **ANNPURNA** | *6 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Jira was how it helped our team stay organized and aligned, especially while handling multiple operational requests at the same time. In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across teams. It also gave clear visibility into ownership and progress, which helped us collaborate better and avoid missing important requests or deadlines. > > **Cons**: One thing I liked least about Jira was that sometimes it could feel a bit overwhelming when there were too many tickets, workflows, or updates happening at the same time. For cross-functional operational work, especially when multiple teams were involved, keeping track of all dependencies and notifications could become confusing. At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates. > > Overall, my experience with Jira has been positive, especially while working in Marketing/Data Operations where multiple teams and requests need to be managed together. It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related activities. I also found it useful for prioritizing work, managing dependencies, and collaborating with stakeholders efficiently. While some workflows could feel complex at times, overall it was a reliable tool for keeping projects and operational tasks on track. ----- ### "Reliable project tracking tool with a learning curve" — 4.0/5 > **Aniket** | *3 May 2026* | Banking | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Jira is its strong task and bug tracking system. It makes it easy to assign issues, track their progress, and manage them efficiently within the team. The Agile boards (Scrum/Kanban) are very helpful for sprint planning and daily tracking. I also liked the ability to customize workflows and dashboards, which gives better visibility of the project. Overall, it really improves team collaboration and keeps everything organized. > > **Cons**: What I liked least about Jira is that it has a steep learning curve, especially for beginners. The interface can feel a bit cluttered and confusing at first. Setting up workflows and configurations takes time and isn’t very straightforward. Also, performance can sometimes slow down when working on large projects, which can affect productivity. > > My overall experience with Jira has been positive. I used it mainly for bug tracking and managing sprint tasks in an Agile environment. It helped the team stay organized and made it easy to track the status of issues. In the beginning, it felt a bit complex, but after getting used to it, it became an important part of our daily workflow. It improved coordination between testers and developers and made project tracking more structured and efficient. ----- ### "JIra: Chaos Into Clarity" — 4.0/5 > **Verified Reviewer** | *28 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Jira is how it brings clarity and control to what would otherwise feel like chaos. Managing complex projects can easily become overwhelming, but Jira gives a sense of structure and confidence that everything is on track. I especially appreciate how it keeps the whole team aligned — you always know who is doing what, and nothing slips through the cracks. Over time, it becomes more than just a tool; it feels like a reliable backbone for delivering projects smoothly and staying organized even during high-pressure situations. > > **Cons**: What I like least about Jira is how overwhelming it can feel at times, especially when you’re just getting started or trying to move quickly. The interface and configuration options, while powerful, can sometimes feel overly complex and slow things down instead of simplifying them. There are moments when something that should be simple ends up taking more effort than expected, which can be frustrating during tight deadlines. > > Overall, my experience with Jira has been a mix of challenge and reliability. In the beginning, it felt a bit overwhelming and hard to navigate, but as I spent more time with it, I started to appreciate the depth and control it offers. It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get comfortable, once you do, it feels like a dependable partner that helps keep everything moving forward with clarity and confidence. ----- Page: 1 / 620\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data