--- description: Get information about Otter.ai price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Otter.ai Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Otter.ai](/software/202799/otter) # Otter.ai Canonical: https://www.capterra.in/software/202799/otter Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/202799/otter?page=2) > Cloud-based meeting assistant that records, transcribes, and summarizes conversations with action item extraction and speaker. > > Verdict: Rated **4.4/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Otter.ai? Individuals, small teams, and enterprise organizations across sales, recruiting, education, healthcare, media, financial services, consulting, HR, and technology. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 103 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: $12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: United States ## Features - AI/Machine Learning - Access Controls/Permissions - Annotations - Audio/video file upload - Automatic Transcription - Autonomous Task Execution - Collaboration Tools - Data Import/Export - Decision Support Software - File Sharing Software - IVR - Meeting Notes - Natural Language Processing - Notes Management - Real-Time Language Translation - Reporting/Analytics - Search/Filter - Speech Recognition Software - Speech-to-Text Analysis - Text Editing - Text Overlay - Third-Party Integrations - Time Stamps - Timecoding ## Integrations (18 total) - Asana for Gmail for G Suite - Browse AI - Canvas - ChatGPT - Clean Inbox for Gmail™ - GoTo Meeting - Google Analytics - Google Meet - Google Workspace - HubSpot Sales Hub - Microsoft Outlook - Microsoft Teams - Microsoft Teams Webinars - Translate Me - Zoom Contact Center ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Transcription Software](https://www.capterra.in/directory/31836/transcription/software) ## Related Categories - [Transcription Software](https://www.capterra.in/directory/31836/transcription/software) - [AI Meeting Assistants](https://www.capterra.in/directory/34861/ai-meeting-assistants/software) - [Note-Taking Software](https://www.capterra.in/directory/33155/note-taking/software) - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) - [Speech Recognition Software](https://www.capterra.in/directory/30098/speech-recognition/software) ## Alternatives 1. [Transkriptor](https://www.capterra.in/software/1030033/transkriptor) — 4.7/5 (551 reviews) 2. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (810 reviews) 3. [Video To Blog](https://www.capterra.in/software/1071889/Video-To-Blog) — 4.9/5 (74 reviews) 4. [Riverside](https://www.capterra.in/software/1042331/riverside) — 4.8/5 (315 reviews) 5. [Sonix](https://www.capterra.in/software/167966/sonix) — 4.9/5 (143 reviews) ## Reviews ### "Helpful Transcribing App" — 4.0/5 > **Jakkie** | *9 May 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: It ties recording and transcribing into one app. It's easy to use and I love the export options for both the audio files and the transcriptions as a PDF or word doc. > > **Cons**: The transcriptions can run together or be a little messy, but that's true of every transcribing app. It's still vastly better than having to time stamp and revisit audio every time you're trying to find something. It's also pretty pricey if you're not going to link it to other apps, which I don't. The value might be better for businesses that use it more frequently. ----- ### "Otter is great for large meetings" — 5.0/5 > **Verified Reviewer** | *31 July 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Otter is great for meeting integration and note taking, transcripts and especially for annotation and autmated summarys. > > **Cons**: Notes that are emailed to members after meetings are only accessible with an account. This is not always suitable when meeting with those outside the organisations. > > Useful when it works, can sometimes become overwhelmed with transcriptions and can't differentiate between speakers, time codes not always accurate. But still does save time from manual note taking. ----- ### "Inconsistent Results and Limited Usability" — 2.0/5 > **Kelly** | *7 July 2025* | E-Learning | Recommendation rating: 4.0/10 > > **Pros**: Otter does a decent job at capturing general meeting notes, especially when conversations are clear and well-paced. It can be helpful in keeping a record of discussions for later reference, and the automatic syncing is convenient across devices. > > **Cons**: The biggest issue is the inconsistency in transcription accuracy and the lack of clarity around action items. Notes often feel disorganized or overly generalized, which makes it harder to pull key insights or next steps. Compared to other AI notetakers on the market, Otter lacks structure and context-aware features that help users make sense of what was discussed. > > My experience with Otter has been underwhelming. While it offers basic note capture, it often misses the mark on structure, clarity, and delivering usable summaries. I’ve found more value using other AI-powered notetakers that do a better job identifying action items, segmenting conversations, and maintaining formatting that’s ready to share with teams. ----- ### "Summarize your meeting in seconds" — 5.0/5 > **Karen** | *20 August 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I like the way that it summarize meeting on real time as well as the summaries created after the meeting ends. It highlights key points and divide the whole meeting into sections that can be explored by the user. > > **Cons**: Sometimes it can spam the rest of the members in the meeting as it automatically share al the key highlights and summaries with everyone. > > It was been a positive experience; at the beginning it might be overwhelming but it has been really positive after all. ----- ### "Otter Can Not Only Write Your Words. Yet explain them" — 5.0/5 > **Mohamad** | *5 April 2025* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: Otter produces impressively accurate transcripts, especially for clear audio recordings. Using the search function saves me time. Fast processing is a significant benefit. > > **Cons**: Because of accents and background noise, the system often makes mistakes and fails to recognize speech correctly "Speaker", thus impacting the accuracy. The editing tools are super basic, so fixing things is a pain. It can be pricey. > > Otter excels at fast, accurate transcription. Perfect for meetings and interviews, provided the audio is clear. Some errors need manual correction. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/202799/otter?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/202799/otter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data