---
description: Get information about Klara price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Klara Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Klara](/software/203066/klara)

# Klara

Canonical: https://www.capterra.in/software/203066/klara

> Now part of ModMed®, Klara® powers ModMed Patient Engagement, turning phone tag into structured digital outreach without burnout.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Klara?

Built for specialty medical practices seeking to replace front-office phone tag, curb staff burnout, and automate patient self-scheduling, digital intake, and collections.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ModMed
- **Location**: Boca Raton, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Klara Technologies for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Appointment Management
- Automated Scheduling
- Availability Management
- Calendar Management
- Client Database
- Communication Management
- Confirmations/Reminders
- Customizable Forms
- EMR/EHR
- Email Reminders
- For Medical Purposes
- HIPAA Compliant
- Mobile Access
- Multi-Location
- Multi-Provider Practice
- Online Booking
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal Software
- Reminders
- Rescheduling
- SMS Messaging
- Scheduling Software
- Secure Messaging
- Telemedicine Software
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing Software
- Workflow Management Software

## Integrations (7 total)

- AdvancedEHR
- Intergy
- ModMed
- Nextech EHR & PM
- Veradigm EHR
- Veradigm Practice Management
- athenaOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Telemedicine Software](https://www.capterra.in/directory/30949/telemedicine/software)

## Related Categories

- [Telemedicine Software](https://www.capterra.in/directory/30949/telemedicine/software)
- [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software)
- [Patient Portal Software](https://www.capterra.in/directory/30857/patient-portal/software)
- [Dermatology Software](https://www.capterra.in/directory/31516/dermatology/software)
- [Medical Spa Software](https://www.capterra.in/directory/30582/medical-spa/software)

## Alternatives

1. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (860 reviews)
2. [Vagaro](https://www.capterra.in/software/153752/vagaro) — 4.7/5 (3688 reviews)
3. [ClinicSense](https://www.capterra.in/software/178722/clinicsense) — 4.8/5 (680 reviews)
4. [Acuity Scheduling](https://www.capterra.in/software/128285/acuity-scheduling) — 4.8/5 (5774 reviews)
5. [Goldie](https://www.capterra.in/software/1036086/goldie) — 4.8/5 (1173 reviews)

## Reviews

### "Klara is great for HIPPA without a portal" — 4.0/5

> **Taya** | *20 October 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like that Klara is HIPPA compliant without a complicated login portal. I also like how well it integrates with AthenaOne. The appointments, documents, and even text exports are essentially seamless. It is easy to get a hold of the Klara team and pretty self explanatory to navigate.
> 
> **Cons**: One thing I personally don't prefer since their recent update is the new AI summarization. I also have trouble with booking online for patients sometimes. It really is clear, but still we get patients every week that think they have book and appointment, but actually haven't.

-----

### "We love Klara" — 5.0/5

> **Liliana** | *7 October 2026* | Plastics | Recommendation rating: 9.0/10
> 
> **Pros**: I love how Klara is HIPPA compliant. No need to worry about noncompliance. They also have made our text to pay system seamless. It is so simple and makes like easier.
> 
> **Cons**: The only criticism is that some patients complain that Klara is not user friendly. I personally believe it is user error as I do not come across these issues.
> 
> The office loves Klara. Everything has been great and if there is ever tech problems we get a fast solution.

## Links

- [View on Capterra](https://www.capterra.in/software/203066/klara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203066/Klara/> |
| en-AE | <https://www.capterra.ae/software/203066/klara> |
| en-AU | <https://www.capterra.com.au/software/203066/klara> |
| en-CA | <https://www.capterra.ca/software/203066/klara> |
| en-GB | <https://www.capterra.co.uk/software/203066/klara> |
| en-IE | <https://www.capterra.ie/software/203066/klara> |
| en-IL | <https://www.capterra.co.il/software/203066/klara> |
| en-IN | <https://www.capterra.in/software/203066/klara> |
| en-NZ | <https://www.capterra.co.nz/software/203066/klara> |
| en-SG | <https://www.capterra.com.sg/software/203066/klara> |
| en-ZA | <https://www.capterra.co.za/software/203066/klara> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Klara","description":"ModMed® Patient Engagement, built on the foundation of Klara® and Bonsai, is the digital front door to the AI-Powered Practice™. What began as Klara—a standalone leader in patient communication—is now fully integrated into the ModMed experience. \n\nConsolidating calls, texts, and web inquiries into a single, app-free thread, it has evolved beyond basic two-way messaging. Using AI routing trained on specialty conversations, the platform automatically directs over 70% of inbound messages to the right team members,¹ reducing call volumes and administrative tasks. \n\nWith direct integration into EMA® EHR and ModMed® Practice Management, patient self-scheduling, digital intake, and text-based eStatements write back directly to the patient chart. By turning phone tag into structured digital outreach, ModMed Patient Engagement helps practices scale without staff burnout.\n\n¹ Based on ModMed data from January 1, 2026 to May 31, 2026, over 70% of inbound messages were routed by our AI model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3c12b6f5-e0e8-4b38-b947-20a233524daf.png","url":"https://www.capterra.in/software/203066/klara","@id":"https://www.capterra.in/software/203066/klara#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/203066/klara#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Klara?","@type":"Question","acceptedAnswer":{"text":"ModMed® Patient Engagement, built on the foundation of Klara® and Bonsai, is the digital front door to the AI-Powered Practice™. What began as Klara—a standalone leader in patient communication—is now fully integrated into the ModMed experience. Consolidating calls, texts, and web inquiries into a single, app-free thread, it has evolved beyond basic two-way messaging. Using AI routing trained on specialty conversations, the platform automatically directs over 70% of inbound messages to the right team members,¹ reducing call volumes and administrative tasks. With direct integration into EMA® EHR and ModMed® Practice Management, patient self-scheduling, digital intake, and text-based eStatements write back directly to the patient chart. By turning phone tag into structured digital outreach, ModMed Patient Engagement helps practices scale without staff burnout.¹ Based on ModMed data from January 1, 2026 to May 31, 2026, over 70% of inbound messages were routed by our AI model.","@type":"Answer"}},{"name":"Who Uses Klara?","@type":"Question","acceptedAnswer":{"text":"Built for specialty medical practices seeking to replace front-office phone tag, curb staff burnout, and automate patient self-scheduling, digital intake, and collections.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/203066/klara#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telemedicine Software","position":2,"item":"/directory/30949/telemedicine/software","@type":"ListItem"},{"name":"Klara","position":3,"item":"/software/203066/klara","@type":"ListItem"}]}]}
</script>