SafetyChain Reviews

Food Safety starts with SafetyChain

Pros:

SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

Cons:

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

White Caslte Review

Comments: Very positive and our company has improved and become more technologically advance as a result. The partnership with SafetyChain is of the utmost importance and continually expanding.

Pros:

Digital Record and Data Management and away from Paper Documents. The ease of usage, storage on documents, and retrieval of documents is invaluable in our highly competitive and changing food manufacturing industry.

Cons:

I don't not have any at this time. My company is very pleased with the Software and the Customer Service.

Thanks for opportunity

Comments: Everyone was friendly and it was that everything for the entire day was in one place.

Pros:

The real life speakers! Realizing that we have so much more to learn and do and create.

Cons:

The breakouts were a little face paced.

Gimmie that iPad

Comments: Best QMS I’ve worked with and the back end is easy to manage

Pros:

Customer services takes our feedback very seriosuly

Cons:

The lagging in LINK. It’s slow every time you push a button

SafetyChain in the Workplace

Pros:

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

Cons:

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Great for all

Comments: The people are willing to help with issues that pop up and to help work through new use cases to ensure it works for your company’s needs.

Pros:

The ability to build and create to meet the needs of our company.

Cons:

The load times for some of the features.

Safety Chain User

Pros:

Safety chain is a user friendly application with many functions that helps us quickly capture production data and recap to necessary stakeholders. The customer support team is very helpful and easy to communicate with.

Cons:

There are some key features in Safety Chain that need updates to make them more effective- Cases is one of the tools that is highly worthwhile for use but does not currently have the right usability features. The charting tool is not very user friendly and it is not easy to determine form design for end data viewability when creating new use cases.

Committed to food safety

Comments: Working with this software since near the beginning has been an enjoyable and rewarding experience. From day one safetychain has been committed to developing a useful and user friendly food safety software.

Pros:

I love how user friendly safetychain is for everyone. Form Development is intuitive and using the app is just as easy.

Cons:

The app uses alot of bandwidth. If the wifi is not adequate then offline mode will be utilized often.

Great product and company!

Comments: It has been very positive and I really have not had a reason to look at other solutions.

Pros:

It is very configurable, they have solutions to fit almost any need and can customize options to fit those outside of the norm. They also have excellent customer service and always willing to get on Zoom and work through any questions or issues.

Cons:

Nothing really, especially with the new mobile app coming out.

Fantastic Customer Service

Comments: Fantastic customer service. This is my 8th year with SC as a tool I've used for Quality Forms. I'd recommend to anyone that is currently using paperwork.

Pros:

Ability to customize all of the quality checks to fit your facility. Ease of use and support that we receive.

Cons:

Just a few features that the SC teams are working on, but I always want them sooner than their release time.

Unlimited Potential

Pros:

1. The ability for a corporation to look at all of the facilities to easily compare facility performance and use the data gathered to easily show ROI on new equipment or processing changes.2. The conversion to a digal system. By having forms submitted through SafetyChain it allows your company to analyze data. The problem I used to face was gathering data (either paper, access or excel) and then taking time to reenter data and create reports. Once using the system it allows me easily look through my products and facilities and free up my employees to spend time on the floor over data entry and reporting. My team no longer needs to submit metrics to me as the system auto compiles and reports them in Dashboards.

Cons:

I would like to see the ability in the training site to have AI submit data for me to test forms easier. Currently I need to submit forms in order to see what data I can report and charts I can use.

Safety chain for food safe products

Comments: Great so far plan to go live in the next month or so

Pros:

Forms option and the program can be Taylor made to fit your company needs

Cons:

Training experience was not as in depth as I wanted

Automation review

Comments: Great integration with Ignition, customer success team is fantastic

Pros:

Automation of data acquisition, new mobile app is very intuitive

Cons:

Old app was not the most intuitive, some form collection APIs collect too much cyclic data

Love working with safetychain

Comments: Overall it has been a positive experienxe

Pros:

Helpful and helps track and trend data with it being it one place at once

Cons:

Sometimes there are features or functions that sre not yet available

SaftyChain Review

Pros:

Support is outstanding. The user interface is intuitive and easy to learn.

Cons:

Most issues we have are not related to the software. We do however notice an increase in bugs from recent releases.

Review

Pros:

How easy it is to use, all of our team members find it so easy to use

Cons:

how to change or edit documents could be a little easier to use

New user

Pros:

Friendly User interface and the ability to create/design our own forms

Cons:

Maintenance of system without integration

Work in Progress

Pros:

Helps organize and prepares us for complains and audits

Cons:

Price of implementation is rather slow dew to building options

Wants to grow with us

Comments: SafetyChain has been a great partner since day one!

Pros:

Like all companies, SafetyChain has strengths and weaknesses. There have been multiple times when we’ve expressed a need that they couldn’t cover or satisfy with current functionality, and they worked with us to create or build the tools or functions we asked for.

Cons:

There are times when we discuss in 4 or 5 meetings what could be said in 3.

Safetychain what?

Comments: Very good and well received by the everyday user.

Pros:

The ability to edit and alter to how it is needed per business unit, not a program that is only one-sided usage.

Cons:

The instances when the system has errors, no description of error until seeking assistance from customer service.

Great Product

Comments: SafetyChain has made our process better

Pros:

SafetyChain has allowed our company to access data we weren’t previously and help improve our day to day processes

Cons:

Connectivity is sometimes slow and difficult to access

Food Quality Management, Elevated

Comments: SafetyChain has allowed our company to elevate our in-house quality systems. We can focus our attention on continuous improvement and growing the business rather than reviewing paper records and manually transcribing data for statistical purposes.

Pros:

The easy-to-use software is well designed and allowed our company to transition from paper-driven process to electronic document and record management. The software is configurable to operational needs and is intuitive for users at all organizational levels.

Cons:

I haven't had any notable issues with the software or support to date. Any questions or concerns have been handled quickly and fully.

Great Product & Efficient

Comments: Overall we’ve been happy with application and most importantly the relationship and customer service which Safety Chain team has been there though high and low.

Pros:

Feasibility of use and ability to customize to align with company needs and wants.

Cons:

Performance but it’s something we’ve been able to work together and push improve customer experience. Definitely area of opportunity.

Positive partnerships

Pros:

Safetychain has been a great partner with Tyson

Cons:

Has been challenging at times to integrate with

Good Software

Comments: Good starting potential

Pros:

All the data is live and at the tip of my fingers.

Cons:

There are still some features I would like to be implemented