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About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Pros:

I can send and receive money. It is always nice to have google around.

Cons:

Google pay sometime get stuck in transactions or errors,creating confusion.

Google Pay ratings

Average score

Ease of Use
4.6
Customer Service Software
4.2
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/ 10

Google Pay has an overall rating of 4.6 out 5 stars based on 878 user reviews on Capterra.

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Filter reviews (878)

Sumit Kumar
Sumit Kumar
Software Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay: Tap, Pay, Go

5.0 10 months ago

Comments: I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.

Pros:

Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.

Cons:

Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.

Rahul
Manager in India
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google pay offers security and fast transactions.

4.0 7 months ago

Comments: Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.

Pros:

Google pay's server are highly accurate the chances of payment failure is very rare.

Cons:

Sometimes rewards are not worth satisfactory.

Brooke
Preschool Director in US
2128, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best way to pay!

5.0 4 weeks ago New

Comments: I love using Google Pay, whether I am shopping online or in store payment is just a tap away!

Pros:

I love how convenient Google Pay is to use!

Cons:

It can be frustrating when you have to reverify your account when you are trying to use Google Pay.

Neelesh
MD in India
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Account Suspended last 15 days google pay earing interest on my money 60000 rs

1.0 7 months ago

Comments: We are very frustrated from your service I think you have to close shut down your company
i am taking follow up from last 15 dasy my 60000 rs stuck and gapy earn interest on my money , very poor service , very disappointed , my account suspended
here i am attaching 5 complain number, everyone give same answer 24-48 hrs your query will resolve we have escalate the issue, but i think they dont have right pawer to solve query on same day now my waiting period almost 15 days, dont know how much they will play with me , every care person said once your account will active there side money will come in 24 hrs so guys dont use gapy ull be suffer like me Complain number
0-7317000037124
Gpay complains number
7-9753000037011
1-9843000036406
[sensitive content hidden]
54721000036923
[sensitive content hidden]
2-8277000037156
[sensitive content hidden]

Pros:

unprofessional work they dont have team to solve query proper

Cons:

false commitment Very Bad Service No commitment unprofessionalism longer time to solve problem

Narender
Pre-sales consultant in India
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay Review

4.0 3 months ago

Pros:

Easy to make and received UPI payment instantly

Cons:

Google pay have less features in regards to there competitors

Alexandru
QA Testet in Romania
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Happy Google Pay user

5.0 6 months ago

Comments: My overall experience is a good one, Google Wallet being my main payment application when paying in person using the phone.

Pros:

The ease of use of adding various different cards either by manual input or by photography.

Cons:

The fact that I have to unlock the phone all the times I need to make a payment.

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy to integrate GPay

5.0 10 months ago

Pros:

Google Pay is so easy to use and easy payment processing. I use it for almost 80% payments.

Cons:

Customer support is not good and takes long time to get response for inquiry.

Marc-henry
Manager in US
Environmental Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Google pay is pretty good

4.0 3 weeks ago New

Comments: the app helped make cardless purchases since the company i worked with did that a lot

Pros:

it made it more convenient to make purchases

Cons:

nothing the app did what it was meant to do

Yolanda
Managed Care Coordinator in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Google Pay

4.0 2 months ago New

Comments: It is a good experience. I trust Google and there was not problem using the app.

Pros:

It's easy and linked to your Google account

Cons:

I could not use it to pay for all things.

Kat
Recruiting Manager in US
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Fast, simple, Convenient

5.0 3 weeks ago New

Pros:

fast and convenient and accepted at whole foods

Cons:

not sure if it is 100% safe since stored on phone

sameeksha
Software developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cashless : Easy to pay method

4.0 4 months ago

Comments: Overall experience with Google Pay is good but if they look for something which allows us to use it even without internet then it would be great.

Pros:

I have been using Google pay for more than 4 years now ...with these kind of services you don't need to worry about carry change and cash and also money can not be lost plus it gives rewards or some cashbacks on making payments .

Cons:

Although this online paying cashless service is very useful but having internet all the time is kind of concern ....there are areas where internet is connectivity is low or not present ....in that scenario you cannot rely on it.

Verified Reviewer
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google pay the software for all you online digital banking needs!

5.0 6 months ago

Comments: It's free easy to use convenient and does everything I need it for and more. I would 100% refer this software to all my friends and family no problem!

Pros:

It's secure, easy to use, convenient for any and all banking/ money needs

Cons:

Nothing google pay does it all. I 100% have no complaints.

Lokitha
Legal in India
Law Practice, Self Employed
Used the Software for: 1+ year
Reviewer Source

My opinion

5.0 4 months ago

Comments: Google pay so many offers after transferring it is very safe app to transfer money

Pros:

I use Google pay to transfer money to anyone it says if anyone is fraud it reminds me before transferring money

Cons:

Google pay is the payment app I like the part is after payment it give scratch cards by scratching them I got so many benefits

Gabriel
Owner and operator in US
Graphic Design Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for card storing!

5.0 7 months ago

Pros:

Super convenient for me as a mom! Im known for forgetting my wallet so this option to still have access to my cards is amazing!

Cons:

Its not accepted everywhere, but Im sure it will be soon

Syed Qamar Abbas
CEO in Thailand
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay Good Pay

4.0 last year

Comments: I personally recommend Google Pay always. Have a nice day.

Pros:

Easy to use for all any time any where.

Cons:

Gmail always providing best easy way to users. Thanks.

Andreea
Primary teacher in Romania
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Is a good app for safe transactions

3.0 7 months ago

Comments: Google pay helped me to keep typing my payment in Chrome or Android, I can pay online securely and I can take easily steps to block my wallet if my phone was lost or stolen.

Pros:

I like that I can put all my cards into online wallet, where my info are save, and I can do my payments easily, without an effort to introduce the details card.

Cons:

I don’t like that is not compatible with iOS system.

Jason
Graphic Designer in UK
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Pay

5.0 2 months ago

Comments: Google Pay is a fast and convenient way to handle payments, and it’s been a reliable tool for both personal and business use

Pros:

It’s incredibly easy to set up and use, with fast transactions and wide acceptance. The integration with other Google services adds to its convenience

Cons:

I haven’t come across any major issues so far. It’s been smooth and hassle-free in my experience

Bernard
Bernard
Developer in Spain
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fine transaction platform

5.0 last year

Pros:

I absolutely love the simplicity of Google Pay. It is compatible with most of my payments, including NFC, so I can rely on it most times.

Cons:

Like I said, I can rely on it most times. I would love the Google team to make this software evolve so I can always count with it working.

Israel
Israel
MSc. Bilingual Education in Ecuador
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Top Software for online purchases

4.0 12 months ago

Comments: Excellent! All my purchases have been succesfully paid using Google Pay.

Pros:

Google Pay is very efficient and fast. I consider that the security it provides during payments is something that sets it apart from other online buying software.

Cons:

Actually I do not have any complaints about Google Pay. It is better and more secure than PayPal.

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One wallet many cards

5.0 last year

Comments: I moved to UK 5 years ago, that is when i got introduced to Google Pay which is now called as google wallet. Contact less card in UK has 75 pounds limit for each transaction, but with google pay you dont have to worry about the limit. I dont carry Loyalty cards, credit or debit cards any more as Google pay supports all of these at one place.

Pros:

1. Supports credit and debit card 2. Safe and secure 3. Easy to use 4. Automatically recognises card using camera 5. Supports passes 6. Supports adding train and flight tickets

Cons:

You cannot use google wallet if you have custum OS installed in your mobile and i belive its for security reasons.

Jay
Sports in India
Apparel & Fashion, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Google pay review

5.0 last year

Pros:

Google pay app is a very good app, it is very simple app through which you can make payments through Ashan Trike, you can also make payments in your bank account, home is a very simple app through which you can make payments through simple trike, it is easy to run. There is no need to be like too much

Cons:

Google Pay is a good app but sometimes it takes a lot of time to transfer payments.

Ludmila
Ludmila
project manager in Czechia
Verified LinkedIn User
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Google Pay usage

5.0 last year

Pros:

very easy control of may card, I can choose which I want to use

Cons:

nothing, very good application for every day

Micah
Manager in US
Sports, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great App For Quick Payments

5.0 10 months ago

Pros:

This App Is great for quick payments and a lot more.

Cons:

One con about it is that sometimes it would not let me pay.

Anonymous reviewer
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use.

4.0 4 months ago

Pros:

I like that it is user-friendly since Google is integrated with almost every product it's easy to make and take payments.

Cons:

I do not have the ability to integrate it as a payment option on my website.

Angela
Owner in US
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

If you love Android, you have to love Google!!!

5.0 2 years ago

Comments: Google Pay has always taken care of me while using for purchases and payments that I received. I will continue to use until I see otherwise that it is not safe to use. Especially when it comes to shopping at the store and not needing to pull out a particular card that I might now have with me. I always have them in Google Pay!

Pros:

I really don't have anything but great things to say about Google Pay. The way my data is secured and kept virtual always makes me feel safe and know that I am backed by a reputable company. Plus my information is one step further from hackers and that is always a plus when using Google Pay.

Cons:

I really can't think of anything negative to say for this. Being an Android user primarily, this company has kept all my information secure, allows me to create from a range of apps and so much more. I have never had an issue with any payments in Google Pay, so for now this one will keep all its stars.