---
description: Get information about SurveyMonkey price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: SurveyMonkey Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

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> Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
> 
> Verdict: Rated **4.6/5** by 10427 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SurveyMonkey?

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10427 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentive
- **Location**: San Mateo, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: $30.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more

## Features

- Activity Dashboard
- Benchmarking
- CSAT Survey Structure
- Complaint Monitoring
- Conditional Logic
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Marketing Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Personalization Software
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics

... and 10 more features

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Marketing Tools](https://www.capterra.in/directory/34136/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.capterra.in/directory/34136/ai-marketing-tools/software)
- [Market Research Software](https://www.capterra.in/directory/10041/market-research/software)
- [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software)
- [Form Builder Software](https://www.capterra.in/directory/33235/form-builder/software)
- [Polling Software](https://www.capterra.in/directory/31220/polling/software)

## Alternatives

1. [UmfrageOnline](https://www.capterra.in/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
2. [Google Forms](https://www.capterra.in/software/176571/google-forms) — 4.7/5 (11363 reviews)
3. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)
5. [Survicate](https://www.capterra.in/software/132914/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Swift survey" — 5.0/5

> **Vertika** | *13 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy tool ti use for beginners and covers all questions and answers in every aspect. Creating survey on any topic is easy
> 
> **Cons**: There is nothing to like least, it covers everything person is looking while creating and captures all answers well
> 
> Very happy and satisfied. Features are too good covers all information on survey , its easier to use on any topic

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### "Powerful & easy survey tool with Strong analytics features" — 5.0/5

> **Meshv** | *3 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions. The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights.
> 
> **Cons**: Only one thing I dislike is the free version has limitations on number of question and responses so need paid plan for that.
> 
> Overall, I am having great experience with SurveyMonkey. It is super reliable and easy to use platform for making surveys and collecting proper feedback from users and team member.

-----

### "Great time using Survey Monkey" — 5.0/5

> **Aditya Kumar** | *8 January 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: The most liked feature of SurveyMonkey, according to me, is its intuitive and rapid-responding user interface and easy-to-drag features. Can be used as a great market research tool. Also, the report compilation from the numerous number of survey responses is also pretty decent.
> 
> **Cons**: Being features being very handy, they actually come at a bit elevated price in comparison to other form-generating websites. And also sometimes it feels more like a template-type website, as in we can't do something on our curiosity.
> 
> Using Survey Monkey for up to 2 years till date, I have to say it is pretty decent by the results it generates from the various surveys, saving my precious time.

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### "My research buddy" — 5.0/5

> **Kanika** | *28 February 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of usage, even a beginner like me was able to make amazing surveys.
> 
> **Cons**: It can incorporate more features and customisations into it.
> 
> I love the platform and it's ease of use.

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### "Powerful Survey Tool with Some Limitations" — 5.0/5

> **Aryan Priyansh** | *21 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Advanced survey logic, AI-powered insights, and real-time data tracking.
> 
> **Cons**: Limited free plan features and pricey upgrades

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## Links

- [View on Capterra](https://www.capterra.in/software/32728/surveymonkey)

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