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About ClearCompany

ClearCompany Applicant Tracking helps you recruit smarter and faster, increase new hire win rates, strengthen culture, and save money.

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Pros:

In my opinion, the greatest factor for me is that it integrates with Outlook and all of your communication with candidates is stored directly into the system without having to do anything.

Cons:

Maybe the limited messaging option to multiple individuals.

ClearCompany ratings

Average score

Ease of Use
4.5
Customer Service Software
4.4
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.5/10

ClearCompany has an overall rating of 4.4 out 5 stars based on 320 user reviews on Capterra.

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Filter reviews (320)

Katherine
Katherine
Secretaria in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

I love ClearCompany because it has everything I need in an easy-to-use system.

5.0 7 years ago

Comments: The main benefit is that it allows to recruit clients throughout the world.

Pros:

It is a very good and easy-to-use software, in addition to allowing access to information in various ways to find what is needed. It serves as a great support since it has online training videos and allows the liking of other companies that want to sell a new function.

Cons:

There is no cons with this software, the only thing would be the evolution of technology, so they must constantly update to allow much faster communication

Shameika
HR Generalist in US
Telecommunications, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

One of the best Applicant Tracking Systems

5.0 last year

Comments: Overall experience, has been positive , from the implementation to launching the product. When there are questions or issues the customer service representatives try to assist to the best of their ability.

Pros:

Most- I like the ability to having the application and resume together when viewing a candidate. The Onboarding and building requisitions.

Cons:

Least; Not being able to call applicants from the app. That would be a great feature , we would have every step all in one place. Other than that no other complaints.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Better ATS/Onboarding Options

3.0 6 years ago

Comments: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Pros:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Cons:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Ann
Sr Recruiter in US
Defense & Space, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Cleanest, Simplest Interface

5.0 4 years ago

Comments: I

Pros:

As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.

Cons:

I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.

Sara
Restaurant Executive in US
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Easy to use platform that has helped our HR department grow and develop!

5.0 3 years ago

Comments: Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates.

Pros:

Easy to use, great customer service when there are questions, tons of training modules online at your fingertips

Cons:

There is nothing I really dislike. I think that everything about this platform is great!

Elena
HR Director in US
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Great Experience

5.0 4 years ago

Comments: Very happy with our choice. Great people.

Pros:

Excellent customer service, ability to speak to a live CSR is a undeniable plus. Easy to navigate and launch. Paperless approach

Cons:

Printing option is not the strongest. Definitely needs improvement on printing formatting.

Ciaira
HR Manager in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

ATS thats all in one.

4.0 2 years ago

Comments: Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.

Pros:

I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.

Cons:

The software is very windows 95 looking it could use a refresh and an update on the format of where things are.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Applicant Tracking System- poised to be great- needs to get past good

4.0 4 years ago

Comments: As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really.
They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there.
My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark.
Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy.

Pros:

Great user interface- excellent ease of use for managers that are NOT recruiters; Simplified application process available to candidates; Clean and clear dashboard with all components easily accessible Great flexibility to share between users Text function-- YAY!

Cons:

Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version" Customization options are minimal Customer service is slow to respond

Jillian
Jillian
Employee and Labour Relations Associate Manager in Canada
Verified LinkedIn User
Human Resources Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ATS system that makes tracking easy

4.0 6 years ago

Pros:

ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.

Cons:

I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.

Caroline
Caroline
SAP B1 Consultant in Kenya
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

My current implemented Clear Company Software for six clients. They are happy with its capabilities.

4.0 6 years ago

Comments: 1. Employee Performance Management
2. The software helps employers are able to hire the best talent
3. Employees are able to understand what they bring to the table
4. The software helps in on boarding and recruitment of employees

Pros:

I like how the software tracks an employee holistically. From onboarding, recruitment, goal tracking and performance management using metrics for measuring success. This is helps employers hire the top talent. The software is also beneficial for employees since they are able to understand how their work impacts a company.

Cons:

1. It can take some time for users to learn how to use the software, but once they do, things are smooth. 2. The software does not allow for much customization like theme color.

Amy
Recruiter in US
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Most intuitive and functional applicant tracking software yet!

5.0 7 years ago

Comments: I have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!

Pros:

Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my

Cons:

I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.

Amy
Recruiter in US
Electrical/Electronic Manufacturing
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

An essential Recruiter's tool - better than the competition

4.5 9 years ago

Pros:

The ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word. Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls. They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database. I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now. Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now). I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.

Cons:

The only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.

Cathy
National Recruiting Manager in US
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

It's in there!

5.0 4 years ago

Comments: I have been with 3 different companies looking for ATS solutions. I used Clear Company at the first, tried to implement at the second and I brought it with me and implemented at the third.

Pros:

The functionality of the software and the ease to tailor to our needs is amazing. If you want the software to do something, and it's not, it usually user error. If you want a feature, chances are it's in there!! The chat feature and online tools are spot on and the account managers are attentive and supportive.

Cons:

I don't ways want to go to reports. I would like export options on individual screens. It's not a deal breaker at all. I am just spoiled by all the other features so now I want one click satisfation on this too.

Cheryl
Operations Manager
Real Estate, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Very user friendly!

4.0 7 years ago

Comments: Clear Company works to make improvements on its product, and functionality. While it does not offer some of the immense details that other products may offer- this suits our companies needs perfectly. I found that when researching other options (some of which were very expensive) - we would not utilize everything that came with the price tag. Clear Company was and still is the best option for us. It gets the job done without getting bogged down in things that we don't use.

Pros:

Easy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!

Cons:

There are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.

Torrey
Recruiter in US
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Solid ATS And Great Return On Our Investment!

5.0 last year

Comments: We've had a great experience with Clear Company. For us, our needs are pretty simple: we need to quickly post, attract, and hire candidates. Clear Company has consistently allowed us to do that.

Pros:

Really user friendly with a lot of features. Very easy to post positions, access candidate profiles, and run reports. Customer service and ongoing webinars are excellent as well.

Cons:

Not too much, we looked at several other ATSs when re-evaluating whether to continue with Clear Company, and none of the other products would have provided us any improvement or added value based on what our needs are.

Wanda
Human Resources Manager in US
Consumer Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Could be better

3.0 6 years ago

Comments: Client support is mostly good and they try to help as best they can. However, there are simply some functions that they just don't have so they can't help. Oh and there's a glitch with the sycning of the outlook calendar. For some reason it would show up as a double event on my calendar when the candidate accepted. They said the glitch was not on their end and my IT dept. said it was not on our end. So it just went unresolved.

Pros:

I liked the ease of creating a job requisition and the fact that I could have the job posted to multiple job boards is also pretty great. It also nice to create offer letters in the system.

Cons:

Making changes to an offer letter is not as easy as they make it seam. I usually just created a new one. They don't have the capability of scheduling an interview with multiple interviewers. Also, adding the knockout questions is not as simple as they made it look during the demo; there are a lot of steps to set it up and set it up correctly.

Maria
HR Generalist in US
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Clear Company makes my job easy!

5.0 5 years ago

Comments: We are able to track and follow through with our candidates and manage the recruiting process. I've also discovered that I have extra time to explore the endless possibilities it has for screening and testing. the scorecards and interview question templates have helped me delegate the interviewing process to the hiring managers so that they can manage their own screening process easily and boost their confidence in the recruiting process.

Pros:

The recruiting process is seamless and intuitive. As I new user I was able to understand and use the features it provides with incredible ease. Once I became comfortable with the software I was able to optimize my recruiting efforts. As an example, we filled 10 positions in one week.

Cons:

The software allows us to transfer candidates to our PEO system, Paylocity. Both systems have their own performance evaluation systems, but this does not transfer from one system to the other. Perhaps if the performance evaluations were the same in both systems it could reduce double work.

Gina
HR Specialist in US
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

User Friendly - Excellent Software

5.0 5 years ago

Comments: Excellent

Pros:

Clear Company is very user friendly, it is so easy to recruit and move around within each applicant and work flow. Especially for the Managers, I don't need to do too much training it is that easy. The email features are great and easy setup for creating the text messages. Excellent product. The staff is very friendly and prompt to any questions.

Cons:

The Reporting isn't always easy for me to get my information. It takes a few tries, and maybe I don't always utilize this part of the software except for my yearly benchmarks and AAP reporting.

Vanessa
HR Coordinator in US
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Best Software!

5.0 6 years ago

Comments: this software is pretty great and will help you to do a fantastic job of tracking applicants. I recommenced 100%

Pros:

this software help my employees to manage all the applicants information! You can schedule interviews and also you assign different tasks to my team. it is easy to use. the support team is very helpful in case you have any issue. It is available on a reasonable price and I love the scheduling functionality no mention the calendar interface on the home page!

Cons:

I don't have any cons to say about this software, all my team love it. I have been using it for more than one year and even the improvements are better and better. I cant imagine my office without this software at all.

Lori
Director of HR in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

satisfied customer

4.0 4 years ago

Comments: keeps our recruitment activities on track with ease of communication with candidates.

Pros:

This ATS is easy to use, and they have significantly improved the userface over the past few years. When you get the right rep from Clear Co, it's a great partnership. The use of texting has been huge improvement for our recruiting team.

Cons:

It does not have the ability for confidential requisitions. If you post a position, every recruiter in the organization can see it. Non standard integrations get glitchy.

Christy
Vice President of Human Resources in US
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Clear Company

5.0 3 years ago

Comments: I enjoy working with Clear Company. They make one aspect of recruiting easy.

Pros:

I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization.

Cons:

I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding.

Craig
Account Executive in Ireland
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Impressive tech and great support

5.0 6 years ago

Comments: Highly recommend them - probably top 3 in enterprise market.

Pros:

ClearCompany really do everything well. From building innovative, easy to use tech to being really thoughtful and proving impressive support. ClearCompany go a little further than a normal ATS. They manage on-boarding and performance well which is great. What is also impressive is that all these components work really well as they build by the same company and made to work together from the start - making the experience truly great. Their technology is also cloud based, SAAS model which means you do not have to worry about infrastructure.

Cons:

I cannot see any cons with ClearCompany. Their product is sound, reliable and competitively priced with great support.

Brittany
Staff Development Coordinator in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great, organized product

4.0 5 years ago

Comments: I think Clear Company is great! Customer Service is great, the webinars are helpful, and I think it is an awesome tool to have. My company went from paper applications to CC, and I think the transition has been really smooth.

Pros:

I love the ease of access with the ability to store information and create notes on applicants.

Cons:

I wish this software had a PDF download option for applications - similar to downloading the offer letter.

Jessica
TA Manager in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Clear Co!

4.0 2 years ago

Comments: Overall ClearCo is great!

Pros:

This product is very user friendly for recruiters!

Cons:

the backend set up is a bit confusing and the Data does not reflect the same as the dashboard. I would like to see that info to be easier to pull and manage. I would like to have more search or sorting features as well.

Cyndi
Recruiter in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Smooth Flow

5.0 4 years ago

Comments: Overall, i am please with Clear Company.

Pros:

The smooth flow from posting a position to the actual hiring of a candidate.

Cons:

If same candidate applies for 10 different positions, you will actually have to open each application. Also, running reports is tricky. You will have to continue to play around with the software to run reports.