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Adobe Creative Cloud Reviews

4.7 (7,336) Write a Review!

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of creative software and services including design, photography, video, and web development tools.

Learn more about Adobe Creative Cloud

Pros:

It has a lot of features and allows you do to nearly anything you can imagine. Customer service and tutorials are super helpful.

Cons:

Half of them download the wrong app (Lightroom) and some times they choose the wrong paid plan because they find it too confusing.

Adobe Creative Cloud ratings

Average score

Ease of Use
4.2
Customer Service Software
4.2
Features
4.7
Value for Money
4.2

Likelihood to recommend

8.7/ 10

Adobe Creative Cloud has an overall rating of 4.7 out 5 stars based on 7,336 user reviews on Capterra.

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Filter reviews (7,336)

Faraz
Faraz
Marketing Specialist in United Arab Emirates
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Expensive but worth it

5.0 2 years ago

Pros:

It's a complete solution for all design-related requirements. prom photos to videos and from pixel-based graphics to vector-based graphics. there is something for everyone to use.

Cons:

the price is high. All the features and benefits are going to be much much better if the price was slightly lower.

Jade
Jade
Creative Director in Australia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The standard, but the gap is closing.

4.0 last year

Pros:

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons:

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Worth the annual subscription

5.0 4 weeks ago New

Pros:

There are many features I use almost daily for design and administrative work. Adobe fonts is a great tool to find the font desired. Adobe Acrobat is great for e-signatures and agreements. Adobe Illustrator is what I use the most often. The best feature for the whole cloud is that there are regular updates to all of the products.

Cons:

There are times when the cloud unexpectedly signs out. This causes the fonts downloaded through the cloud to stop functioning, and you need to re-link the fonts again for the whole project.

Tavi
Intern in Brazil
Events Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Non Existing Support - Creative Cloud

1.0 2 months ago

Pros:

worked for 8 years without problem but yesterday I had a big disappointment.

Cons:

For the fist time yesterday I had an issue, with the signature function. I contacted Adobes support chat and they support guy told me there was relationship problem between the Adobe Apps and that I had to clean the isssus away. He then proceeded to send me one long step-by-step instruction and one web page that was at least 5 pages long and told me I had to follow the instructions. I told him I needed help with the instructions but his response was that no help would be provided. I canceled my subscription the same day. Non-existing support should never be accepted by a long time client.

Maria
Teacher in Argentina
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Invaluable Resource

5.0 3 months ago

Comments: It is absolutely useful, I can use it on all my devices and find invaluable resources.

Pros:

Effective, totally user-friendly and practical.

Cons:

So far I I have found only fUntastic features.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Gold Standard!

5.0 last month New

Comments: I've, overall, been using ACC for 10+ years and it's been absolutely essential in building my business and in the services we offer.

Pros:

It's the gold standard in the design industry. I trust it.

Cons:

It's expensive, and the collaborative tools on it are lacking, in my experience and opinion.

Melanie
Editor-in-Chief in US
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It adds up but it's great.

5.0 2 weeks ago New

Comments: Adobe Creative Cloud is convenient and easy to use. I like being able to locate all my Adobe apps quickly and easily and update them all through the cloud.

Pros:

I like that I can access all the creative tools in one easy place.

Cons:

I wish the subscriptions within Adobe Creative Cloud were a bit cheaper.

ed
director in Japan
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

scam, stay away from this company

1.0 2 weeks ago New

Pros:

scam, its the worst model, they steal your money

Cons:

scam, they steal your money and charge you massively for canceling

Chloe
Customer admin in UK
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Save and go

5.0 4 weeks ago New

Comments: It’s a great app that you can start creating and save as you go along

Pros:

There is multiple files and file management

Cons:

You have to constantly have tabs open to work

Yogesh
Game Artist in India
Computer Games, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Somewhat disappointed

3.0 2 months ago New

Comments: The software are great for creatives but the new policies and subscription model has ruined the experience.

Pros:

Substance 3D softwares and tools are powerful and useful.

Cons:

The subscription model and implementation of AI policy.

Tommaso
Head of Brand and Innovation in Italy
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The one and standard, waiting for a missing competitor

4.0 4 months ago

Comments: Adobe CC is the standard for creative production, but clearly the missing competition from a proper sized competitor has reduced innovation and code optimization

Pros:

It is the standard in creative production

Cons:

A layered pachyderm, increasingly slow for no apparent reason

Cody
Owner-Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good Product, will continue to use.

5.0 3 months ago

Comments: From the first time I started the program it has always been running in the background doing what it does best, it’s backing files up, updating apps, and a bunch of other good stuff.

Pros:

I really enjoyed the ease of use, and very sleek interface.

Cons:

I don’t really know if there is anything that I didn’t particularly like about the software.

Larry
Owner in US
Architecture & Planning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Creating a convenient path for creatives

5.0 12 months ago

Comments: Overall experience is great. I hope the prices can be reduced for long term subscribers.

Pros:

I like the vast amount of software that is easy to access and much needed in the design industry.

Cons:

I do not like the subscription fees as I think they should implement the one time fee structure thatwas very affordable.

Angel
Media Producer in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful tool for creative tasks.

5.0 2 months ago

Comments: It has allowed me to elevate my design skills and produce professional-quality work across various mediums, from graphic design and photography to video editing and animation.

Pros:

Adobe constantly updates its apps with new features and improvements, ensuring that I always have access to the latest creative tools and technologies.

Cons:

I experience performance issues or crashes, especially when working with large files or complex projects.

Adam
Project Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

All design apps in one place

5.0 8 months ago

Comments: great use for our business to design graphics and all of our marketing materials

Pros:

The creative cloud gives you access to all adobe apps in one place to use across the business.

Cons:

Has become expensive over the past few years and cheaper alternatives are now bec9ming more mainstream. Also an apple device is a must over windows

Adrienne
Adrienne
Owner, Photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Photographer: Can't live without Adobe Creative Cloud

4.0 12 months ago

Pros:

While there are other editing apps out there, Adobe Creative Cloud is the industry standard and offers everything I need to run my business from excellent photo editing software and the best software for design. I love that I pay for the entire suite each year and get everything for one price.

Cons:

I don't love the annual fee as I don't necessarily need the update each year.

Alex
Graphic Designer in Canada
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud

5.0 3 months ago

Pros:

I like how Adobe Creative Cloud gives you access to all of Adobe's creative apps. It's great value for money, and it means I always have the latest versions of the software.

Cons:

I honestly can't think of any downsides to Adobe Creative Cloud. It's an essential tool for any creative professional.

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Creatively Brillaint

5.0 last year

Comments: Overall, this software is excellent, and I can’t complain about its quality. It’s regularly updated and fantastic to use.

Pros:

I like how creative cloud allows you to have a full suite of integrated applications for media creation and creative design. It is simply excellent at designing your own graphics, or editing, a movie or a video and even creating illustrative documents.

Cons:

Creative cloud is very highly priced and has little movement in price, depending on how much you use it. If you use it 24 seven, you will likely pay the same as if you use it once a year.

Babajide
Babajide
Senior Graphic Designer in UK
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

World’s most capable image editing software

5.0 last year

Comments: The applications and tools are great and have been a part of my design and creative process since the start.

Pros:

Adobe Creative Suite offers a comprehensive collection of professional tools for various creative needs, enabling me as a designer to seamlessly transition between different mediums and effectively bring my visions to life.

Cons:

While I don't have preferences or dislikes, some users might find Adobe Creative Suite to be complex and challenging to master due to its extensive features and occasionally, they might find its subscription pricing model to be burdensome for long-term use.

Bruna
Bruna
Senior Designer in Brazil
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Love ir! Best of all

5.0 12 months ago

Comments: Love it! Love the way or assets are organized, love saving online documents and unfortunately I dont use to work collaboratively, but its a good feature.

Pros:

I love how Adobe grow with technology. The new IA features are down to earth. Completely useful to photo editing or just to improve a crop area.

Cons:

I don't like how expensive is to “normal users”.

Oscar
Filmaker and Video Editor in Australia
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud Review

3.0 last year

Comments: Great, I use and rely on it every single day at my work, I have used it since the start of high school and all throughout university, although I think it is overpriced it is a great product.

Pros:

I like the variety of programs it provides. There are so many apps for so many different uses, I use it for almost every creative venture I have: I draw and edit photos on photoshop, I animate on Adobe Animate and edit on premiere pro.

Cons:

The price is the worst part, I feel, even though it offers so much, the price is too much, especially when I was buying it as a student. It would be great as a one time purchase for each program, instead of a yearly/monthly fee for everything.

Coby
Photographer in US
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great editing software!!

5.0 10 months ago

Comments: I would say that my overall experience has improved over the years and I am glad to have the program for my work.

Pros:

I love the connectivity of the various output points for the program and the high quality of the photo and video editing.

Cons:

My least favorite aspect is that of the lack of speed when downloading updates and firmware changes.

Claudia
Freelance Video editor in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Love the software hate the price.

5.0 10 months ago

Pros:

I love that all of the program are pretty easy to caught on to. Not much of a learning curvy when transferring from program to program. Drag and drop is really nice. My favorite Adobe softwares are Photoshop and Adobe Premiere.

Cons:

I miss the days when you can just pay one time for the softwares you need. I dont use anything other than Adobe Premiere pro and photoshop so the other programs are kind of unnecessary for me to pay for. I am a college student so 19.99 is okay but changing the price to 39.99 after one year is kind of insane. Honestly if we could get the option to have a lower price for two programs a month I would do that. But I am canceling mine over the price. Too many new programs that still allow one time payment elsewhere.

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Media and content projects for marketing

5.0 2 years ago

Pros:

When I need to create any sort of content for marketing purposes, it can always be done with Creative Cloud. Starting with printed materials, ending with editing footage for social media.

Cons:

The learning curve us quite steep, but once you get the hang of the basic idea and logic, you can use all software within the Creative Cloud as the UI is very similar.

PJ
VP Business Development and Marketing in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful Program

5.0 12 months ago

Pros:

I like the integration across multiple platforms. For example, I can edit something in photoshop and export it to Indesign and vice versa. Also, I use pdf for all of my proposals so being able to have a document library that I can edit is important.

Cons:

I wish there were more tutorials on how to use the program