--- description: Get information about Sigmund Software price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sigmund Software Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Sigmund Software](/software/69928/sigmund) # Sigmund Software Canonical: https://www.capterra.in/software/69928/sigmund Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/69928/sigmund?page=2) > A dynamic, AI-powered EHR software solution designed to meet the unique and varied needs of behavioral health and addiction treatment > > Verdict: Rated **3.5/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sigmund Software? An AI-powered, cloud-based EHR purpose-built for Substance Use Disorder and Behavioral Health providers to simplify clinical documentation, strengthen compliance, and optimize operations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 35 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Sigmund Software - **Location**: Danbury, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Sigmund Software for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Charting - Claims Management Software - Claims Scrubbing - Client Portal - Clinic Interoperability - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Invoice History - Medical Billing Software - Patient Communications - Patient Intake - Patient Portal Software - Patient Records Management - Practice Management - Progress Notes - Remittance Advice - Reporting & Statistics - Scheduling Software - Secure Messaging - Telemedicine Software - Therapy Notes - Third-Party Integrations - Time Tracking Software - Treatment Planning ## Support Options - 24/7 (Live rep) ## Category - [Mental Health Software](https://www.capterra.in/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.in/directory/30217/mental-health/software) - [Human Services Software](https://www.capterra.in/directory/30660/human-services/software) - [Electronic Medical Records (EMR) Software](https://www.capterra.in/directory/20028/electronic-medical-records/software) - [Medical Billing Software](https://www.capterra.in/directory/30026/medical-billing/software) - [Mental Health EHR Software](https://www.capterra.in/directory/32510/mental-health-ehr-software/software) ## Alternatives 1. 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Additionally, Aura makes it possible to see data on nearly every aspect of the care process, from scheduling to delivery to billing/collections. There is nothing that we can't access the data to better understand. This improved visibility was a gamechanger for our organization, as it gave us the insights and information to truly understand the business at a new level and highlighted where changes/improvements could be made. Without Sigmund Software, we would not have the high level of data-driven management that we have today. > > **Cons**: While Aura provides a total package that covers many aspects of the business as a one-stop shop, this also means there are aspects of it that are behind some of the other offerings available. For example, its CRM and patient engagement functions are severely lacking compared to some other software offerings in the market. Additionally, there are processes, especially scheduling, that could be made more efficient in the software and could reduce the amount of clicks it takes. This has been a consistent piece of feedback we have received from our center-based staff. > > Overall, Sigmund Software has provided an EMR in Aura that helped us get much better visibility via data and analytics to improve our patient service delivery and cash collections. They have been readily available at times to support product enhancements and serve as thought partners about how we can leverage Aura to continue to improve service quality and increase financial performance. While there are ways I would like to see Aura improve, the Sigmund team has consistently been helpful and the product has been an unlocker for our organization. The Support function has generally been responsive to our needs/requests and the Implementation team (shoutout to \[sensitive content hidden\]) was very helpful in equipping our organization for the switch and ramp to Aura. ----- ### "Genuine Investment in Outcomes" — 4.0/5 > **Aimee** | *6 February 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: We appreciated the support that we have received by the Implementation team, namely \[sensitive content hidden\]. As the project manager, I worked closely with \[sensitive content hidden\] - and she has been an incredible support to me and our team throughout the ongoing implementation process. From the very beginning, she brought clarity, and was responsive, reliable, and deeply invested in our success. She just didn't troubleshoot problems- she empowered our team to understand the system well enough to feel confident and independent.\[sensitive content hidden\] style cut through confusion and avoidance. Her steady follow through have made a significant difference in reducing stress and increasing efficiency during a critial change period. She consistently met us/me where we were, took the time to listen and understand our process and challenges, anticipated potential challenges, and offered thoughtful solutions (or helped support us in finding them). She also challenged us to think clearly, take ownership, and learn the system properly. What made her and the Sigmund Implementation team's approach effective is that it is backed by deep expertise and genuine investment in outcomes. Each member of the team wants systems to work well and people to be competent and confident using them. They take the time to provide the tools, guidance, and follow-through needed to succeed. Their support throughout training and beyond has strengthened our workflows, help us identify and reduce errors, and raised the bar for how we operate within the EHR. \[sensitive content hidden\] and the team just doesn't support implementation- they drove it forward. > > **Cons**: Not so much things I don't like- but I do wish for the following: a detailed booklet to identify each "Staff Securities" options with how to's for unique security scenarios (ex. how to limit access to clients who are famous). I also wish there was a way to configure securities to account for more privacy and confidentiality within the system-- for example- to allow for other therapists to complete group notes for clients without having access to the entire client file; securities to only allow supervisors to look at notes created by other staff (currently all staff can look at notes created by other staff within the program- it's either all or nothing). I also wish there was a way to provide feedback on suggested features that could enhance my current user experience... and when provided, user feedback was utilized, or maybe voted on by other users to be included in the next release. > > My overall experience with Sigmund Software was positive. Despite initially having a rough start, we were met with a ton of support by \[sensitive content hidden\] and the team. ----- ### "A Comprehensive EHR with Strong Implementation Support" — 5.0/5 > **Cathy** | *30 January 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Sigmund Software provides a robust, all-in-one EHR solution designed specifically for behavioral health organizations. The platform effectively supports clinical documentation, scheduling, billing, and compliance within a single system, keeping patient information centralized and organized. Its flexibility and customization options allow workflows, forms, and reports to be tailored to specific program and regulatory needs. A special shout-out goes to \[sensitive content hidden\], Implementation Manager and Clinical Specialist, whose expertise, responsiveness, and guidance made a meaningful difference during implementation and beyond. Her support helped ensure the system was configured effectively and that staff felt confident navigating the platform. > > **Cons**: The system has a learning curve, particularly for new users. System updates can be difficult to navigate, and some processes require multiple steps that could be streamlined. > > Overall, Sigmund Software has been a reliable and comprehensive EHR for behavioral health operations. While improvements to some features would enhance the user experience, the system’s depth, configurability, and strong implementation support make it a dependable choice. The hands-on assistance from knowledgeable staff, especially during implementation, adds significant value to the overall experience. ----- ### "Review for \[sensitive content hidden\] who we will miss dearly\!" — 4.0/5 > **Martha** | *1 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The system set up and the ability to easily maneuver from screen to screen to locate desired information. > > **Cons**: Reports - There are a large variety of reports that are available but would like to have the ability for all staff to be able to combine report data or easily create their own reports. > > The software is user friendly and the support staff are extremely prompt and thorough in reviewing requests to questions or when issues may arise. During implementation I worked with an excellent group of Sigmund staff, \[sensitive content hidden\] They displayed an outstanding knowledge of the data base. They were attentive to our needs and requests. Their enthusiastic approach to the implementation was exceptional and with their excellent communication the process was not as painful as past system implementations I have experienced (five in total). Even after our "go live date" these remarkable ladies stayed by our side and continued to streamline our processes and system. ----- ### "An EMR That Delivers Real Clinical Impact" — 5.0/5 > **Andrew** | *2 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: One of the strongest aspects of Sigmund Aura is their exceptional and highly responsive customer service. They consistently listen to the needs of their customers and demonstrate a genuine commitment to our success as an organization. Their AI capabilities are particularly impressive. Aura’s ambient listening, customizable templates, and flexible AI models allow documentation to be tailored to the specific needs to meet expectations of clinical, medical, quality and compliance. Feedback from the AI initiative across our entire patient care community has been overwhelmingly positive. These tools have meaningfully improved documentation quality, supported more accurate reimbursement, and significantly reduced the burden of typing into the medical record. Most importantly, Aura enables clinicians to spend less time on screens and more time with patients. There is tremendous opportunity within Aura to continue leveraging AI and machine learning, such as intelligently pulling data across the record, reducing clicks, and automating routine documentation tasks. In my 20+ years in healthcare, Aura’s AI capabilities represent the most impactful EMR innovation I have experienced. There has never been a time when an EMR solution had this level of potential to positively transform clinical care so quickly, and Sigmund has executed on this vision more effectively than most EMR AI solutions in the market. > > **Cons**: It is difficult to identify substantial drawbacks. While there have been areas where functionality was initially more limited, Sigmund’s product roadmap is a strong reflection of how closely they listen to customer feedback and respond with meaningful enhancements. For example, insurance verification of benefits and insurance tracking capabilities were once fairly basic, but Sigmund has since released much more robust functionality in this area. Their responsiveness to customer needs and continuous product evolution significantly mitigates potential concerns. > > Our overall experience has been excellent. Sigmund is more than a vendor, they are a true partner. Recently, a revenue cycle consultant working with our organization commented, “I have never worked with such a supportive and responsive EMR vendor.” That sentiment accurately reflects our experience. Technology evolves rapidly, and new capabilities are constantly emerging. What organizations ultimately need from a technology partner is responsiveness, forward-thinking development, and a commitment to staying current. Sigmund consistently delivers on all three. It has been a strong and collaborative partnership, and we are excited about the continued innovation ahead. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/69928/sigmund?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/69928/sigmund) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data