--- description: Get information about SmartSearch price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartSearch Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Applicant Tracking Software](/directory/30060/applicant-tracking/software) > [SmartSearch](/software/78549/smartsearch) # SmartSearch Canonical: https://www.capterra.in/software/78549/smartsearch Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/78549/smartsearch?page=2) > Where Talent Meets Opportunity: A Complete Staffing Solution to Identify, Recruit, Onboard, and Nurture Top Talent > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartSearch? Staffing, Executive Search, RPO, Human Resources, Contingent Labor Placement, PPO, HRO, Corporate Employers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartSearch - **Location**: Oceanside, US - **Founded**: 1986 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark and 59 more ## Features - Applicant Tracking Software - Application Management - Assessment Management - Background Screening - Billing & Invoicing - CRM Software - Candidate Management - Employee Database - Interview Management - Interview Scheduling - Job Management - Job Posting - Onboarding Software - Pipeline Management - Recruitment Management - Resume Parsing - Resume Search - Resume Storage - Workflow Management Software ## Integrations (18 total) - Accurate - Dice - Dynamics 365 - Gmail - HubSpot CRM - HubSpot Content Hub - HubSpot Sales Hub - HubSpot Service Hub - LinkedIn Jobs - LinkedIn Recruiter - LinkedIn Talent Insights - Microsoft Outlook - Naukri RMS - Paychex Flex - Paycom ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Applicant Tracking Software](https://www.capterra.in/directory/30060/applicant-tracking/software) ## Related Categories - [Applicant Tracking Software](https://www.capterra.in/directory/30060/applicant-tracking/software) - [Recruiting Agency Software](https://www.capterra.in/directory/30955/recruiting-agency/software) - [PEO Software](https://www.capterra.in/directory/32442/peo/software) - [Direct Deposit Payroll Software](https://www.capterra.in/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. [CEIPAL ATS](https://www.capterra.in/software/135562/ceipal-ats) — 4.6/5 (1260 reviews) 2. [Zoho Recruit](https://www.capterra.in/software/125768/zoho-recruit) — 4.5/5 (1193 reviews) 3. [100Hires](https://www.capterra.in/software/206957/100hires) — 4.9/5 (1100 reviews) 4. [Top Echelon](https://www.capterra.in/software/84093/top-echelon) — 4.6/5 (513 reviews) 5. [Recruit CRM](https://www.capterra.in/software/174348/recruit-crm) — 4.9/5 (464 reviews) ## Reviews ### "SS Review 2024" — 3.0/5 > **Zack** | *10 April 2024* | Staffing & Recruiting | Recommendation rating: 2.0/10 > > **Pros**: It is a good way to keep track of candidates and job statuses. The way it organizes things by client, manager, job, and contractor. > > **Cons**: It is not very user-friendly. If you are not an expert user at it, you will only use surface level tasks. ----- ### "Great Software but Customer Service Improvements needed" — 3.0/5 > **Nicole** | *14 March 2025* | Human Resources Software | Recommendation rating: 0.0/10 > > **Pros**: SmartSearch software streamlines the hiring process- It offers seamless job posting, candidate tracking, and resume screening, saving recruiters time and effort. The integration with major job boards and HR tools enhances efficiency, while customizable workflows make it adaptable to different hiring needs. > > **Cons**: Customer Service, as a long time customer of over 13 years this use to be my favorite part of the company but in the recent year with executive and management changes this has drastically become worse. > > Solid tool, they need more staff to be more prompt on responses and currently have a lack of delivery development options that impact our clients. ----- ### "SmartSearch is a Fantastic ATS" — 5.0/5 > **Amy** | *9 April 2024* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Price and functionality. I love many features in SmartSearch but my number one favorite function is the ability to search across multiple job boards from one screen-which not only saves our recruiters time, it greatly reduces duplicate downloads. Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen. Support is excellent. Pricing is VERY reasonable and is based on number of users. > > **Cons**: It used to be a little 'clunky' and had issues with editing posts, but the latest upgrade removed those complaints. > > I've used SmartSearch for over 10 years. For the last 6 years, I've been involved in annual tools review which includes a review of at least 3 potential replacements. (company always looking to improve) No other ATS has the ability to seamlessly search across multiple boards from one screen and none come anywhere close to hitting the pricing model or level of training and support that Smart Search offers. ----- ### "Great Ongoing Experience with SmartSearch" — 5.0/5 > **David** | *9 April 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: We love the ease of use, ease of training and the ability to customize the application to our needs. We love the team that supports us. When we have a customer opportunity or a customer need, when we go to SmartSearch to discuss, they most often have a solution ready for us\! We love the technical support we receive (althought we don't need it much) - they solve the problem or the glitch rapidly and always keep us informed. > > **Cons**: We honestly cannot come up with a good answer to this question. There is nothing we do not like about SmartSearch. > > Overall, our experience with SmartSearch has been excellent. As listed above the sales approach, the implementation approach, the ongoing support after implementation makes the SmartSearch solution critical to our business. We are grateful to the SmartSearch team for such a flexible product and a product that is constantly being updated to satisfy current market needs. ----- ### "Great ATS\!" — 5.0/5 > **Amanda** | *8 April 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, quickly identify candidates using filters in the resume database. Great options to customize and great options to contact multiple candidates or hires at one time. > > **Cons**: I can not think of anything at this time. > > SmartSearch has been my go-to tool for seven years, and it's unmatched in simplicity and effectiveness. Its resume database and customizable filters make candidate identification a breeze. The platform's communication features are efficient, allowing me to reach out to multiple candidates seamlessly. Overall, SmartSearch is an excellent ATS that has significantly improved my recruitment process. Highly recommended for recruiters seeking efficiency and effectiveness. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/78549/smartsearch?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/78549/smartsearch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data