--- description: Get information about ECP price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.in/software/90493/ecp Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/90493/ecp?page=2) > All-in-one assisted living software: eMAR, EHR, CRM, Billing, Move-Ins, \& Insights. 8,500+ senior living communities nationwide. > > Verdict: Rated **4.6/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ECP? Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 172 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Campaign Management Software - Care Plan Management - Charting - Communication Management - Compliance Management - Compliance Tracking - Contact Management Software - Data Import/Export - Document Management Software - Document Storage - E-Prescribing - EMR/EHR - Electronic Signature - Email Marketing Software - For Long Term Care - Geriatric Care - Incident Management Software - Interaction Tracking - Invoice History - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Meal/Nutrition Management - Medical Billing Software - Medical Management - Medication Database - Medication History - Medication Management - Patient Communications - Patient Management Software - Patient Records Management - Pipeline Management - Point of Care System - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Reports - Scheduling Software - Staff Management - Status Tracking - Task Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.in/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.in/directory/10034/assisted-living/software) - [Electronic Medical Records (EMR) Software](https://www.capterra.in/directory/20028/electronic-medical-records/software) - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) - [Medical Billing Software](https://www.capterra.in/directory/30026/medical-billing/software) - [Pharmacy Software](https://www.capterra.in/directory/30593/pharmacy/software) ## Alternatives 1. [Senior Living Core Platform](https://www.capterra.in/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Eldermark](https://www.capterra.in/software/79030/service-minder) — 4.6/5 (37 reviews) 3. [Therap](https://www.capterra.in/software/124101/therap) — 4.7/5 (93 reviews) 4. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (858 reviews) 5. [ShiftCare](https://www.capterra.in/software/1016141/shiftcare) — 4.6/5 (145 reviews) ## Reviews ### "Windsor at Ortega" — 4.0/5 > **Aina** | *28 May 2026* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: Value for the money is good. Customer service is very quick to respond. Information documentation is very easy and manageable. Resident management is good. > > **Cons**: More report options to run are what are needed. Not just the diet sheets and face sheet. If they could put an option to run a report of patient taking an insulin, antibiotics, and/or anticoagulants. Also, a report to run for diagnosis, who does or doesn't have it. The report to run for the doctors are very confusing. ----- ### "Using ECP makes reporting so much easier\!" — 3.0/5 > **Danielle** | *25 August 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ability to personalize tasks, meds, and aide duties per patient, and the abilities to assign each task daily, weekly, monthly, and different periodical time slots. > > **Cons**: system crashes and sign in issues, which can be daily, and sometimes multiple times daily. there can be issues that last days, and impede clients ability to use the service in total. > > i did like the password and login issues can be reset by facility admin, so there is virtually no wait, or company IT to get ahold of ----- ### "Highly Recommended" — 5.0/5 > **Jordyn** | *2 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor information, tasks and reports to our company's needs, with easily some of the best customer support I've worked with. > > **Cons**: I would love to see ECP add options for internal messaging and resident appointment tracking in the future\! > > Our agency has been an ECP customer for about 5 years now. We transitioned from paper documentation to ECP's EHR software relatively easily and the experience has overall been very positive. We have an established link with our preferred LTC pharmacy which has made everything so much simpler and safer\! ----- ### "Great EMR for the ALF environment" — 4.0/5 > **Kimberly** | *4 June 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: User friendly, ease of communications with ECP representatives. Quick responses, easy to teach to staff > > **Cons**: Missing needed reports for clinical or ease of finding reports, would love to have some higher level function tasks for the Director of Health and Wellness to assist with our reports > > Great, always get great customer service, timely responses, picked up use after first day, learn by playing around in system ----- ### "Strong Support and User Friendly Platform" — 5.0/5 > **Kara** | *28 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: ECP has incredible customer support and has been very user-friendly for our teams. The platform makes it easy for staff to document resident care, complete charting, and add progress notes efficiently, which helps support both compliance and continuity of care for our residents. > > **Cons**: One area where ECP could continue to improve is within the assessment process. Streamlining assessments to make them more efficient and user-friendly would help reduce duplication, improve workflow for clinical teams, and allow staff to complete documentation more timely while maintaining accuracy and compliance. > > Overall, the ECP experience has been extremely positive, and it has been enjoyable to train new communities on the platform. The level of customer support and regional support provided by ECP is unlike anything I have experienced before. I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various interfaces and integrations. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data