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About Acumatica Cloud ERP
Acumatica Cloud ERP offers robust solutions for small and mid-sized companies who want to improve performance with real time insights.
Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.
The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.
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Filter reviews (148)
![Tayler](https://cdn0.capterra-static.com/profile-images/linkedin/fca1905aeb7424f6dc8776fe35649cfb.jpeg)
Alternatives Considered:
Acumatica a True ERP for the Construction Industry.
Comments: Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.
Pros:
The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.
Cons:
In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.
Alternatives Considered:
Acumatica supporting my business
Comments: It is a wonderful system, flexible, easy to use, and it is wonderful to have all our data in one place and easy to find, export and analyze.
Pros:
One platform incorporating all our transactions directly into the accounting and reporting side, easy to use
Cons:
The fact that the timecards do not have a separate module to close financial periods with but are included in the AP module.
Could be better...
Comments: Overall experience sucks. I believe this is partially not Acu's fault. Don't use Kensium as a VAR, or IIG.
Pros:
Um, it mostly works. Allegedly it's totally customizable.
Cons:
Can't get basic financial statements. It's extremely spendy. Would prefer to be on NetSuite.
Acumatica Response
10 months ago
Hello Janet thank you for sharing your honest feedback on Acumatica. We appreciate you taking the time to let us know about areas we can improve on. Could someone from our product/customer success team get in touch with you to go over the concerns? Thanks for considering.
Flexible and Powerful ERP Solution for Growing Businesses
Comments: My overall experience with Acumatica Cloud ERP has been positive. It's a powerful system that offers great flexibility and customization, which really helps in tailoring it to specific business needs. While there was a bit of a learning curve at the beginning, especially with some of the advanced features, the platform becomes much easier to navigate over time. The cloud-based access is a big plus, making it convenient to manage operations from anywhere. Support is responsive, and regular updates keep the system current. Overall, it’s a reliable solution for growing businesses looking for an adaptable ERP.
Pros:
What I really like about Acumatica Cloud ERP is how easy it is to use and customize. You can set it up to match your business needs without much trouble, and since it’s cloud-based, you can access it from anywhere. It also connects well with other systems, which makes work smoother. The support team is helpful, and regular updates keep things running well. Overall, it’s a great choice for businesses that want to grow and stay flexible!
Cons:
One thing I liked least about **Acumatica Cloud ERP** is that it can take some time to fully understand all the features and customization options. While it's very flexible, the learning curve can be a bit steep for new users. Also, some of the advanced features may require additional training or support, which could slow down initial setup. However, once you get the hang of it, it becomes much easier to use.
Alternatives Considered:
Beginning to See the Light
Comments: It has been a massive culture change and learning experience for us to change to Acumatica. We are slowly starting to reap the benefits, but it continues to be a long road
Pros:
The depth of coverage of business requirements is great, from CRM to Construction projects, to Services, which is our business, to Finance and HR all in one place for the cost
Cons:
There are a number of bugs and in particular we were living with and then we had to upgrade to the latest release and it has introduced some to functions that were previously working, particularly in the mobile app
Alternatives Considered:
The most self-customizable ERP we have seen
Comments: Acumatica is a good system but the ability to customize it allows us to make it exactly what we need. It took some time to learn how to adapt it to our needs but every day it gets better and better for us.
Pros:
We can customize the system in many different ways. Individual users can customize their screen and various reports on their screen. Without coding, we can customize many things, create new fields, etc. This flexibility allows us to make the system suit the way we do business.
Cons:
The price is a bit high for a small business to get started. I want to use some features offered in other modules but they are quite expensive to add those.
Best Modern Cloud ERP
Pros:
Actively listening to users, addressing common complaints or gaps in the product every single release. Licensing isn't per user. Useful, easy automation tools to streamline our order -> invoice process. Active community site.
Cons:
Release note system could use an overhaul- would like it to be easier to track changes, bug fixes, and known issues between releases.
Controller
Comments: It has been good. Reports are my only sore spot.
Pros:
User friendly. Ease of using. All around great product.
Cons:
Reports could be a little more user friendly and should be able to create new ones a little easier than we can at this time. Need to much support to create specialty reports. Sales tax reports should be a standard report for all companies.
Customizable to meet the needs of the HVAC Construction/Service Industry
Comments: We use Acumatica for Project Managment in construction, which I would say is the strongest part of this ERP platform. Linked to that we use the service module for scheduling service calls with our service technicians. Tied to both of these modules is inventory management and payroll. For the most part it has met the needs of each of these parts of our company.
Pros:
Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.
Cons:
There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.
Growing ERP in it's Early Stages
Pros:
The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.
Cons:
Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.
Alternatives Considered:
Satisfied Customer
Pros:
Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.
Cons:
No known hiccups with the product. Accounting team utilizes it with ease.
Efficient financial management tool for construction companies
Pros:
What I like about Acumatica is its flexibility and customization capabilities. This allows us to tailor our processes and workflows to fit our specific wants and needs. Additionally, the interface makes it easy for our team to navigate and utilize the system without the need for in-depth training. Availability of real-time data access and reporting tools is another great feature that has helped us tremendously.
Cons:
What I liked least about Acumatica Cloud ERP is that getting it set up was a bit of a headache. It took us quite a while to get everything configured the way we wanted, and we needed a lot of help from consultants. Plus, the system can be pretty overwhelming at first, and it took some time for our team to get the hang of it. We also ran into a few glitches and performance hiccups along the way, which was frustrating when we were just trying to keep things running smoothly.
Professional Approach for ERP Support
Pros:
Acumatica Cloud ERP has made the process of inventory management straightforward and there is no storage wastage.
Cons:
Acumatica Cloud ERP has improvised all the operational proficiency.
Acumatica Cloud ERP is a game changer to Modern day business operations
Comments: Acumatica Cloud ERP has ensured that their is flexibility and efficiency in project management and this has had a positive impact to our organization productivity.
Pros:
What I like about the software is that it allows collaboration among teams with a lot of ease through its cloud based connectivity. This ensures that projects are well executed with a lot of ease.
Cons:
The pricing can be a bit costly for startups but the returns from its use are immense.
Acumatica for Project Management
Comments: Although it may not be the most user friendly on the project management side, it does great tying all things together (ie. payroll and administrative side) and has great functionality to be accessible from anywhere.
Pros:
It's great that all changes are live, it's accessible from anywhere and through an app, and can have multiple users and project simultaneously.
Cons:
It's not the most user friendly for project management with budgets and change orders, could have a more logical flow of steps.
Alternatives Considered:
If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica
Comments: The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.
Pros:
At this time...Nothing. Internally we call it Crapmatica.
Cons:
Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.
Acumatica Response
last year
Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?
Acumatica
Pros:
Very user friendly, easy to customize inquiries
Cons:
Inconsistent User Interface, Inconsistent Drillthroughs
Alternatives Considered:
Purchased with Aspire
Comments: Overall, Acumatica has done very well for us.
Pros:
I like that it syncs well with Aspire. We love the reporting - our rep at High Touch helped greatly to set up the entire system and reports.
Cons:
The credit receipts from Aspire do not sync over to Acumatica. This should be rectified sooner rather than later. Also, writing reports is not easy; we used our rep at High Touch to write all the reports.
![Abel](https://cdn0.capterra-static.com/profile-images/linkedin/e879d58169035f2ae077910bfe89d263.jpeg)
Avis acumatica cloud erp
Comments: good software that allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions. on the other hand we are not able to provide information with much precision and these programs are very expensive for small businesses.
Pros:
allowed me to manage my finances and pay my bills all over the world, plus it makes it easy to combine my financial and project management functions.
Cons:
we are not able to provide information with great precision and these programs are very expensive
Review1
Pros:
There is Stability and ease of use - customization ability
Cons:
Slowness after time - GI screens take a long time to pull up all data when searching
Review
Pros:
Nothing outstanding. Support is fair. Screens OK.
Cons:
Horrible inventory control features. Poor report functions
Acumatica Response
last year
Hi Doug, thank you so much for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?
good software , but need to have a trainings to use it
Pros:
has a lot of features and one stop shopping
Cons:
log in and password reset has weak info and hard for you if forgot the password
Acumatica Response
last year
Hello Albert, Thank you so much for sharing your feedback on Acumatica. We'd love to have someone from our product/customer success team get in touch with you to go over any concerns and provide training resources.
Acumatica and our business
Pros:
Acumatica has really changed our business for the better. From sales order to inventory management we have full transparency which enables us to better serve our customers.
Cons:
When updates go live customizations get turned off every time which causes issues within our business.
![ana](https://cdn0.capterra-static.com/profile-images/linkedin/ced691b5192c78436e3f0e4ebfe190af.jpeg)
The definitive solution for business management.
Comments: I like that I can customize the control panels according to my preferences and have a quicker view of the key performance indicators of my business.
Pros:
I like it because from one place I can control my finances, manage my projects and resources, manage inventories and purchase orders and much more.
Cons:
Well it still takes me a while to get familiar with all the features and settings. However, once you get used to it and get over the initial stage it's great.
my opinion about acumatica
Comments: Maintaining a safe stock balance
Pros:
it has a lot of features and reports which make us avoid any un necessary customization
Cons:
transaction tiers need to be more with less increase of fees