---
description: Get information about SendGrid price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: SendGrid Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Email Marketing Tool](/directory/30013/email-marketing/software) > [SendGrid](/software/1004681/sendgrid)

# SendGrid

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> SendGrid is a cloud-based email API, delivery and marketing platform that helps businesses manage email communication needs.
> 
> Verdict: Rated **4.2/5** by 752 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SendGrid?

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 752 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Twilio
- **Location**: San Francisco, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Free Plan: up to 100 emails per day.

Paid plans available beginning at $14.95/mo.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Brazil, Canada, Chile, China, Colombia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Japan, Mexico, New Zealand, Singapore, Switzerland, Taiwan and 2 more

## Features

- A/B Testing
- API
- Alerts/Notifications
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Catch-all Server Detection
- Click Tracking
- Communication Management
- Contact Management Software
- Customer History
- Customer Segmentation
- Customizable Fields
- Disposable Email Detection
- Domain Check
- Drag & Drop
- Email Management Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Forms Creation & Design
- Landing Pages/Web Forms
- List Management
- Message Personalization
- Mobile Optimization
- Process/Workflow Automation
- Real-Time Notifications
- Reporting/Analytics
- Signature Management
- Simple Mail Transfer Protocol (SMTP)
- Spam Blocker
- Subscriber Management
- Syntax Check
- Team Management Software
- Template Management
- WYSIWYG Editor

## Integrations (6 total)

- Google Analytics 360
- Google Cloud
- Heroku
- IBM Cloud
- Microsoft Azure
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Email Management Software](https://www.capterra.in/directory/30553/email-management/software)
- [Email Verification Tools](https://www.capterra.in/directory/31341/email-verification-tools/software)
- [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software)
- [Transactional Email Software](https://www.capterra.in/directory/31564/transactional-email/software)

## Alternatives

1. [Gmail](https://www.capterra.in/software/202338/gmail) — 4.8/5 (13327 reviews)
2. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews)
4. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [Constant Contact](https://www.capterra.in/software/31898/constant-contact) — 4.3/5 (2912 reviews)

## Reviews

### "A Powerful Email Sending Platform." — 5.0/5

> **Verified Reviewer** | *4 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1- SendGrid provides customizable email templates.
2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications.
3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users.
> 
> **Cons**: 1- Sometimes customer support response times can be slower.
> 
> My experience with sendgrid is very much satisfied. It provides a lot email customization.

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### "My Journey with sendgrid" — 5.0/5

> **Verified Reviewer** | *17 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Sendgrid is so seamless that if we have send one mail or a million its always reliable and send all mails seamlessly.
> 
> **Cons**: Free Plan have strict limit for number of mail you can send, that make difficult for upgrade without testing it proper.
> 
> Overall Experience is very good, like i can trust on sendgrid with my eyes closed.

-----

### "Good Experience" — 5.0/5

> **Verified Reviewer** | *15 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Sending email without getting inside spam is best thing.
> 
> **Cons**: Too much verification we have to do and also website is too slow.
> 
> Sendgrid website is having good ui design.

-----

### "Reliable email delivery with advance features" — 5.0/5

> **Verified Reviewer** | *6 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It gives an easy to use API which we integrate with our project
> 
> **Cons**: It offers limited design features. It offers basic templates
> 
> It us easy to use and and it gives free plan also

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### "Easy and customised html for sendgrid" — 5.0/5

> **Verified Reviewer** | *29 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It offers rest full APIs and easy documentation for APIs
> 
> **Cons**: Customer support of sendgrid can be very slow.
> 
> My overall experience with is was very good.

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## Links

- [View on Capterra](https://www.capterra.in/software/1004681/sendgrid)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/204113/SendGrid/> |
| en-AE | <https://www.capterra.ae/software/1004681/sendgrid> |
| en-AU | <https://www.capterra.com.au/software/1004681/sendgrid> |
| en-CA | <https://www.capterra.ca/software/1004681/sendgrid> |
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| ja | <https://www.capterra.jp/software/1004681/sendgrid> |
| nl | <https://www.capterra.nl/software/1004681/sendgrid> |
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