---
description: Get information about ICS Flow price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICS Flow Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Warehouse Management System
](/directory/30005/warehouse-management/software) > [ICS Flow](/software/1005820/pics)

# ICS Flow

Canonical: https://www.capterra.in/software/1005820/pics

> ICS Flow is a web-based platform that streamlines workflows, tracks leads, boosts performance \& integrates comms in one system.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ICS Flow?

ICS Flow is ideal for growing businesses in warehousing, field services, finance, support teams and more, seeking custom automation to scale operations and boost team performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inspired Change Solutions
- **Location**: Pretoria, South Africa
- **Founded**: 2002

## Commercial Context

- **Pricing Details**: Our user licences start from as little as R375 per user. We charge an upfront set up cost which is based on the complexity of your process, API integrations required and the time it takes us to configure your custom platform. We add support hour charges based on the amount of support required.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: South Africa

## Features

- Access Controls/Permissions
- Activity Dashboard
- Approval Process Control
- Barcoding/RFID
- Billing & Invoicing
- Business Process Automation
- CRM Software
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Contact Management Software
- Dashboard Software
- Data Import/Export
- Document Management Software
- Document Storage
- Email Management Software
- Forms Management
- IVR
- Interaction Tracking
- Inventory Management Software
- Inventory Tracking
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Order Tracking
- Performance Metrics
- Picking & Routing
- Project Management Software
- Queue Management
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Role-Based Permissions
- Sales Pipeline Management
- Search/Filter
- Shipping Management
- Supplier Management
- Supply Chain Management Software
- Task Management Software
- Time & Expense Tracking
- Vendor Management Software
- Workflow Configuration
- Workflow Management Software

## Integrations (5 total)

- Absa Banking
- Microsoft Excel
- Netcash Shop
- TransUnion Collections Management
- WhatsApp

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Warehouse Management System
](https://www.capterra.in/directory/30005/warehouse-management/software)

## Related Categories

- [Warehouse Management System
](https://www.capterra.in/directory/30005/warehouse-management/software)
- [Business Management Software](https://www.capterra.in/directory/30532/business-management/software)
- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)
- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [HARMONiQ](https://www.capterra.in/software/161163/micronet-distribution-software) (0 reviews)
3. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2003 reviews)
4. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1294 reviews)
5. [SAP Business One](https://www.capterra.in/software/1010597/sap-business-one) — 4.3/5 (341 reviews)

## Reviews

### "PICS IS AMAZING" — 5.0/5

> **Robert** | *6 April 2019* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: WE ARE VERY PLEASE WITH PICS. SOFTWARE  IS AMAZING. EVERYDAY WE ARE LEARNING HOW IMPROVE OUR SKILLS DUE TO THIS SOFTWARE.
> 
> **Cons**: ITS A BIT INTIMIDATED AT FIRST BUT THE MORE YOU USE IT THE BETTER YOU UNDERSTAND IT.
> 
> JUST VERY HAPPY WITH IT

-----

### "Review of PICS Software" — 5.0/5

> **Grant** | *28 June 2016* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: I am able to have full visibility of where in the process each business opportunity is. It is a web based software that I can access anywhere. 
It is extremely user friendly. I make my calls straight from the application.
> 
> **Cons**: Would like to review a automatic daily report
> 
> It has been a great experience. It is user friendly and easy to use. The software has helped me to grow my business and made me more productive. 
I can manage my productivity. See where I the process I am having a problem and follow up.

-----

### "I reaaky liked the simple and organised user interface. Everything  was easy  to  spot" — 5.0/5

> **Norris** | *18 October 2017* | Airlines/Aviation | Recommendation rating: 7.0/10
> 
> **Pros**: Customized customer configuration and support. The initial  induction into the use of the software  is made easier  by the support of the pics team.
> 
> **Cons**: It's can be slow at times. Where are a few bugs here and the but they have since  been sorted. 

The reports generated are not as detailed  as I would like.
> 
> I can manage my staff more efficiently and keep account of every staff member.

-----

### "the tool is really beneficial to  monitor and track performance" — 4.0/5

> **Deena** | *2 February 2018*
> 
> **Pros**: Pics helps track performance. the drill down functionality has helped to identify critical processes and eliminate unnecessary processes
> 
> **Cons**: The export function is great but would like the functionality to customise the export. sometime i don't required certain field and would like to customise the reports

-----

### "Great Productivity Management Software\!" — 4.0/5

> **Oliver** | *13 September 2017* | Airlines/Aviation | Recommendation rating: 9.0/10
> 
> **Pros**: It is very flexible and configurable. I like the fact that it has a lot of features and can perform a wide variety of functions and new features are added regularly.
> 
> **Cons**: The look and feel / UX could be better. It also took me a while to understand and get used to the interface.
> 
> More efficiency. It improved my productivity, workflow and task management. Better control of clients and suppliers.

## Links

- [View on Capterra](https://www.capterra.in/software/1005820/pics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/17762/PICS/> |
| en-AE | <https://www.capterra.ae/software/1005820/pics> |
| en-AU | <https://www.capterra.com.au/software/1005820/pics> |
| en-CA | <https://www.capterra.ca/software/1005820/pics> |
| en-GB | <https://www.capterra.co.uk/software/1005820/pics> |
| en-IE | <https://www.capterra.ie/software/1005820/pics> |
| en-IL | <https://www.capterra.co.il/software/1005820/pics> |
| en-IN | <https://www.capterra.in/software/1005820/pics> |
| en-NZ | <https://www.capterra.co.nz/software/1005820/pics> |
| en-SG | <https://www.capterra.com.sg/software/1005820/pics> |
| en-ZA | <https://www.capterra.co.za/software/1005820/pics> |

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